2023 Deutsche Post AG - All rights reserved. You can track your shipment's status at every point from A to B. International shipping rates, transit times and track and trace. Questions and support for shipment status, delivery and courier pickups. Follow our packing advice and tips and your shipment recipients will thank you! View all Tracking FAQ's DHL for Business Shipping regularly? Get help and support in MyDHL+ . Private Customers. Duty is applied by U.S. Customs at the time of initial entry and varies depending on contents and origin of shipment. We've put together a list of FAQs that may just provide an answer to your question. A service charge will be assessed (minimum applies). Usually within 2-3 business days. No need to call. Get international shipping advice, customs advice, MyDHL+ support, find FAQs and contact DHL Express. A service charge applies to all DOS shipments for the special handling required by our Controlled Export Team. Shipping to a country with customs clearance? One of our expert agents will respond to your inquiry promptly! . Also use our toll Free Number finder that will help you to find out the toll free number or customer care number of any business in India. Learn about shipping options with DHL Express, Air and ocean freight, plus customs and logistics services with DHL Global Forwarding, Ship regularly or often, learn about the benefits of opening an account. Career opportunities within Deutsche Post DHL Group are as diverse as our teams around the world. For further information please visit the german Customer service page. 0344 248 0012. Find out how DHL Express fits into the wider picture of the customs clearance process. Discover what makes DHL Supply Chain the perfect fit as your outsourced logistics provider (3PL). From our frequently asked questions to how to get in touch with our Customer Service team, let us give you the right assistance when you need it most. Pack your shipments for the journey. No problem: DHL knows the rules as well as the exact info you need to fill out on your shipment's customs form. OurRoad FreightcolleaguesfromDHL Global Forwardingwill be in touch after submitting the form. At shippers request, the preparation or provision of a Certificate of Origin/Proof of Preference or other similar forms by DHL to certify the goods in a particular export shipment have been produced, manufactured or processed in a particular country allowing preferential rates of duty to be claimed at destination and/or compliance with trade barriers. Cape Town:+27 21 380 5700 Durban:+27 31 536 1900 Johannesburg:+27 11 922 7000 Port Elizabeth/East London:+27 41 393 2900. No problem: DHL . This default service covers any import of a non-document shipment for which DHL has used its own credit line with Customs to advance or guarantee the payment of duties, taxes or regulatory charges on behalf of receivers. Watch how your package travels with DHL and learn how we can help you with each step of the journey. 10,063 talking about this. Finally, you deliver your shipment to a DHL ServicePoint in your area, and thats it! Duties and taxes can be billed to the shipper or third party. When available, an electronic copy may be provided, for a service charge. DHL Same Day Customer Service is there for you 24 hours a day, 7 days a week, 365 days a yearalways available to help you meet any shipping challenge. Understanding Incoterms rules standardized trade terms for international trading. Get rate quotes, courier delivery services, create shipping labels, ship packages and track international shipments in MyDHL+. No need to call us. Our colleagues from theDHL SmartSensorteamwill be in touch after submitting the form. View guidelines and restrictions about the items you want to ship to and from various countries. Always note that the DHL Customer Service Numbers is 08039077000, and you can call them from Monday to Friday, within 7am - 18:00 and Saturdays around 9am - 2pm. OurAir FreightcolleaguesfromDHL Global Forwardingwill be in touch after submitting the form. Please click "Next" to return to it. Questions and support for shipment status, delivery and courier pickups. Ship and track parcels with DHL Express. Alabama Alaska Arizona Arkansas California Colorado Connecticut Florida Georgia Hawaii Illinois Indiana Iowa Kansas Kentucky Louisiana Maryland Massachusetts Michigan Minnesota Missouri Nebraska Nevada New Hampshire New Jersey They have the knowledge and data to provide every customer with a maximized transportation solution. A Customs-imposed charge paid by all Brokers on formal entries. Technical support online shipping solutions. Where applicable these will be billed to the DTP shipper. To deliver a secure website we will no longer support this browser in the near future. To protect your personal data, the current content is being hidden because you have been inactive for a while. East China CS International Hotline: 86-21-55514777 Including Multiple Origins & Destinations. DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment. Fish & Wildlife Service (F&WS) or other government agencies, for certain commodities imported into the U.S. Business Only: Send Email Frequently Asked Questions Shipment Tracking and Status: (Personal and Business) Understanding Incoterms rules standardised trade terms for international trading. Understanding Incoterms rules standardized trade terms for international trading. SHIPPING PARCELS OR DOCUMENTS - UP TO 30 KG? Charges apply whenever duties, taxes or other regulatory fees occur and shipper has requested that those are to be billed outside of the destination country. You can easily open a ticket to get technical support. Request a business account and profit from exclusive benefits, Fast, secure international and domestic delivery services for parcels and documents. Stay up-to-date on important customs regulations. 08039077000 and 01-2700908, that are DHL Contact Number, you can only reach DHL customer service by following the already provided phone number. After 15 minutes of inactivity, you will be automatically logged out. 600 567 567. Want to know more? By customer request DHL can purchase a continues Bond on your behalf. Get help and support in MyDHL+ . DHL's shipping service connects people and enables you to send parcels easily and quickly to anywhere on earth from as little as 8. CUSTOMER SERVICE Have a tracking number? Drag files here or browse (Supported files: jpg, png, mpeg, ogg, mp4 & webm) What's your name? Will the person receiving my parcel pay import duty? Copies of files for express manifested clearances are not available. Local call . Food and Drug Administration (FDA) bioterrorism regulations require that a Prior Notice (PN) for all shipments containing food or food products be filed electronically with the FDA prior to shipment arrival. 0844 248 0844. Go straight to the top and tell Mahmoud Haj Hussein, DHL Express UAE Country Manager. Contact our Deutsche Post International Customer Service Experts; SHIPPING PARCELS OR DOCUMENTS - UP TO 30 KG? Parcels to West Europe will be delivered within a week, whereas parcels to the USA will take around two weeks to arrive. Accelerate clearance with a disbursement agreement. DHL Same Day Customer Service is there for you 24 hours a day, 7 days a week, 365 days a yearalways available to help you meet any shipping challenge. View guidelines and restrictions about the items you want to ship to and from various countries. The charge applies to the duty and tax payer. The continuous bond would remain in effect for a year and would cover all entries for the importer of record, through any port, provided the broker has a valid Power of Attorney from the importer or principal. If requested by Customs authorities or the Importer/Exporter, DHL may add or modify data declared to Customs authorities for clearance purposes. In order to use this page properly JavaScript needs to be activated. Get help and support in MyDHL+ . Our Global Command Center services ensure that every Customer Service Representative is linked in real time to your shipment information. Technical support online shipping solutions. DHL Express has extensive worldwide customs knowledge and experience. Contact our DHL Express Customer Service Experts; . We're there to help as soon as we can. Our Global Command Center services ensure that every Customer Service Representative is linked in real time to your shipment information. No tracking number? Get a Quote for one shipment - Our experts from . BUSINESS CUSTOMERS SHIPPING CARGO / FREIGHT - MORE THAN 30 KG? CUSTOMER SERVICE Have a tracking number? With DHL ExpressEasy your shipment will be delivered worldwide to more than 220 countries and territories. If you are a journalist or media professional, our spokespersons will be happy to help you with your media inquiries and information needs. Our colleagues fromDHL Supply Chainwill be in touch after submitting the form. At the importers request, DHL will provide the necessary paperwork to the customers designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. DHL Express UAE Country Office and ground Operations Facility Meydan Road Nad Al Sheba1 P.O Box 6252 Dubai United Arab Emirates. DHL Customer Service Phone Number Phone Number:1 (800) 225-5345 Shortcut: Keep pressing 0 until transferred to a person Average Customer Rating Score 3 Website: DHL Website DHL Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For DHL Customer Service (3) Service Not Satisfy Get information and advice about the documents needed to accompany your shipment. Customer Service Hotline: 95380 (Mainland China) 17.00 USD or 2% of the fiscal charge, if higher, The receiver can be billed for customs charges. No need to call. Watch how your package travels with DHL and learn how we can help you with each step of the journey. 2023 DHL Parcel Benelux. Pack your shipments for the journey. The charge applies to the duty and taxes payer. To protect your personal data, the current content is being hidden because you have been inactive for a while. Can apply also when shipments move domestically from/to a Free Trade Zone/Bonded Warehouse. Absolutely. Understand how our optimized processes and your shipment details play a critical role in the speedy clearance process. Mit der folgenden Schaltflche knnen Sie die Login-Anmeldemaske anzeigen und die sichere Anmeldung abschlieen. Our colleagues fromDHL Global Fowardingwill be in touch after submitting the form. Do you have a tracking number that isnt 10 digits? Get international shipping advice, customs advice, MyDHL+ support, find FAQs and contact DHL Express. Do you not have a DHL customer account yet? When importing goods being subject to additional controls. Get help and support in MyDHL+ . DHL is the leading global brand in the logistics industry. Private Customers Shipping parcels Shipping worldwide Express DHL EXPRESSEASY INTERNATIONAL Your shipment is particularly urgent? Our colleagues fromDHL Expresswill be in touch after submitting the form. Watch how your package travels with DHL and learn how we can help you with each step of the journey. The continuous bond would remain in effect for a year and would cover all entries for the importer of record, through any port, provided the broker has a valid Power of Attorney from the importer or principal. If you have any general enquiries, or would like more information about DHL, we're there for you. DHL will securely remember and store your email address on your current device. Please enable Javascript and refresh page to continue. This includes data such as declared values, classification of the goods and importer details, based on documentary evidence gathered from or confirmed by the Importer or Exporter. You can simply raise a request to our technical support team, use online chat or look through our self-help articles. Call DHL Express customer service faster with GetHuman 800-225-5345 Customer service Current Wait: 3 mins (2m avg) Free: Skip Waiting on Hold Hours: 24 hours, 7 days; best time to call: 2:30pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Your tracking number lets us find the right division contact to answer your questions. If you have any general enquiries, or would like more information about DHL, we're there for you. Get information and advice about the documents needed to accompany your shipment. Minimums and maximums apply. If you have other shipping reference numbers. Find out how DHL Express fits into the wider picture of the customs clearance process. Domestic air express and road express less than truck load (LTL) services. Get tips to understanding duties and taxes when transporting goods across international borders. You can easily open a ticket to get technical support. You can easily open a ticket to get technical support. 2023 Deutsche Post AG - All rights reserved. Shipping regularly? Charges vary as follows: 0.3464% of the net entered value with a minimum of 29.66 USD and a maximum of 575.35 USD, A single-transaction bond used when a customer is not bonded. Stay up to date on important customs regulations. Our colleagues from theDHL Resilience360teamwill be in touch after submitting the form. Stay up-to-date on important customs regulations. Mon to Fri: 8:30am - 20:00pm This includes the preparation of any related paperwork, to facilitate the clearance of a shipment. Our colleagues fromDHL Global Forwardingwill be in touch after submitting the form. Phone: 1-800-225-5345 DHL ExpresSMS for International: +44 7720 33 44 55 Via email by sending your tracking number to track@dhl.com DHL Express Mobile App Easyship customers can track packages directly from your dashboard. Understand how our optimised processes and your shipment details play a critical role in the speedy clearance process. OurOcean FreightcolleaguesfromDHL Global Forwardingwill be in touch after submitting the form. Overall. Get help and support in MyDHL+ . No need to call. Obtaining Permits & Licenses for FDA Entry Preparation. No tracking number? These charges will appear on the DHL Express duty invoice. These charges may include but are not limited to. Customer Service Hotline: 95380 (Mainland China) +86 (Area Code) 95380 (Overseas and Hong Kong, Macao and Taiwan) . What Documents Do I Need? At customers request, the transit of a shipment under customs bond. Recognize and report fraudulent use of the DHL brand. using the global postal network. Find out how DHL Express fits into the wider picture of the customs clearance process. 40.00 USD minimum and 4.00 USD per 1,000 USD of bond, A Customs-imposed charge based on goods content and origin. The ACE AES Electronic Export Information (EEI) must be filed in ACE at least 8 hours prior to export. No need to call. Find out how DHL Express fits into the wider picture of the customs clearance process. To protect your personal data, you will be automatically logged out after 15 minutes of inactivity. Technical support online shipping solutions. Once youve paid with iDEAL or credit card, you can print your shipping label and put it on your package. Get information and advice about the documents needed to accompany your shipment. Ship a parcel, shipping rates, tracking, courier pickup with DHL Express | United States of America Shipping For: Shipping For: Admin Settings Sat: 8:30am-17:30pm Your parcel's delivery time depends on its destination. The clearance of a shipment with multiple commodities or multiple origins for the same commodity. Our colleagues at DHL Express will be in touch after submitting the form. Get international shipping advice, customs advice, MyDHL+ support, find FAQs and contact DHL Express. Apply now for a job at the global logistics company Frontline Office Students & Graduates Apply for customer service jobs at DPDHL. Shipping to a country with customs clearance? DHL will assess a service charge for the following clearance processing that require individual handling: DHL will provide copies of import documentation previously supplied to the importer/ultimate receiver, at an additional cost. FDA requires pre-arrival notification for all shipments containing food or food products. Business customers. Our colleagues will be in touch after submitting the form. DHL will provide additional copies of import documentation for a charge, 25.00 USD per packet or 1.00 USD for soft copy, Upon request, shipment data (value, classification, etc.) OurcolleaguesfromDHL Global Forwardingwill be in touch after submitting the form. What is a tracking number and where can I find it? Shipments are scheduled and delivered in a timely manner., -Lisa Colon, Receiving Clerk, Corporate/Shared Services, In my first experience using the service for GE Aviation, I found the whole experience very pleasant and exactly what I needed. Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US. Charges vary based on the government requirements. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. Or call ourDHL Global Forwardingoffice in South Africa on: Cape Town: +27 21 380 5700 Durban: +27 31 536 1900 Johannesburg: +27 11 922 7000 Port Elizabeth/East London: +27 41 393 2900. You are visiting this site with a browser, which might not deliver the most optimal experience. The General Order Warehouse operator may retrieve the shipment and retain until final disposition. The official Facebook Page of DHL - The Logistics company for the world. CONTACT CUSTOMER SERVICE. If your parcel is not a mailbox parcel to an international address, you can follow it in the Netherlands or internationally with online track and trace. DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date. . can be modified after declaration. Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork. Available to private and business customers. We offer a range of versatile, reliable international package and document delivery options! One of our expert agents will respond to your inquiry promptly! Get tips to understanding duties and taxes when transporting goods across international borders. One of our expert agents will respond to your inquiry promptly! 2023 Deutsche Post AG - All rights reserved. General Shipping DHL will securely remember and store your email address on your current device. Updated: 05/22/2023 Our promise. Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements are excluded from routine clearance on a consolidated manifest and thus require clearance under an individual entry form. Shipping Companies DHL 3.2/5 (609 reviews) Are you this business? Watch how your package travels with DHL and learn how we can help you with each step of the journey. You can easily open a ticket to get technical support. Get information and advice about the documents needed to accompany your shipment. We love the GPS tracking feature. 1-905-861-3672 (Outside of Canada) Other requirements, such as commodity codes, will be displayed automatically in My DHL Parcel. Follow our packing advice and tips and your shipment recipients will thank you! Watch how your package travels with DHL and learn how we can help you with each step of the journey. Customer service. Our online shipping services mean you can send a mailbox parcel to an international address for just 8. OurRail FreightcolleaguesfromDHL Global Forwardingwill be in touch after submitting the form. Then fill in your details and those of the recipient. At importers request, DHL will transfer the shipment and related customs documentation to the customers nominated broker for clearance and last mile delivery. You can simply raise a request to our technical support team, use online chat or look through our self-help articles. View guidelines and restrictions about the items you want to ship to and from various countries. Shipments booked with Duty Tax Paid (DTP) service may be subject to additional clearance charges. Fast shipment. Note: Prior Notice does not include. You are using an outdated web browser. Additional duties may be applied by U.S. Customs after the initial Customs entry, when estimated duties were paid, or when an entry is audited, causing a change in the duty owed. Our DHL Parcel customer service help centre is packed with support and advice for both senders and recipients. I dont have to guess what time the package will be arriving Great feature!, -Justin Turner, Field Service Engineer, GE Healthcare, Overall we are happy and very pleased with the service. The continuous bond renews annually until terminated by importer, principal, Customs Broker or Surety. Start by selecting the weight of your parcel. Customer Service Representatives that speak more than 10 languages, A single contact for all your shipping and service needs, Order placement by phone, e-mail and online. Get international shipping advice, customs advice, MyDHL+ support, find FAQs and contact DHL Express. Questions and support for shipment status, delivery and courier pickups. If you have other shipping reference numbers. A printed copy of the PN confirmation should also be included with the waybill and invoice. Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US. DHL Packet International provides cost-effective shipping for packages up to 4.4 lbs. The Dutch Tax and Customs Authority's customs page lists customs per country. Find your contact Enter your tracking number (s) Find Contact Your tracking number lets us find the right division contact to answer your questions. Customer Service. If I do not have my tracking number, is it still possible to track my shipment? Track your DHL Global Forwarding shipment, Contact our DHL Express Customer Service Experts, Contact our DHL eCommerce and DHL Parcel Customer Service Experts, Contact our DHL Global Forwarding Customer Service Experts, Contact our DHL Freight Customer Service Experts, Contact our DHL Supply Chain Customer Service Experts, Contact our Deutsche Post International Customer Service Experts. At Customer's request DHL facilitates the temporary import/export of goods by submitting required documents such as an ATA Carnet and adhering to required clearance procedures as specified by Customs. Government charges apply when DHL Express arranges the clearance of any items subject to bio, health, phyto-sanitary, veterinary, quarantine, CITES or similar controls required by any regulatory agency. Any Department of State (DOS) shipment requires special handling, By customer request DHL will individually clear shipments that could clear on a consolidated manifest, Transportation and storage charges for shipments after 20 days without entry. Contact us here at DHL and we will be happy to answer any of your Sales, Customer Service or general enquiries. Additional copies of import documentation will be supplied by the importing gateway when requested by the receiver. Leave this blank if you'd like to publish your review anonymously. Get information and advice about the documents needed to accompany your shipment. . One of our expert agents will respond to your inquiry promptly! Common examples are EUR1, ATR. DHL's shipping service connects people and enables you to send parcels easily and quickly to anywhere on earth from as little as 8. If you're shipping to a country with customs clearance, you must stick three invoices onto your parcel. DHL-Sinotrans International Air Courier Ltd No. We provide standardize services that effectively support the customs clearance process. International shipping rates, transit times and track and trace. Understand how our optimized processes and your shipment details play a critical role in the speedy clearance process. 2023 DHL Paket GmbH - All rights reserved. Calls to DHL UK phone numbers beginning '084' cost 7 pence per minute, plus your phone company's access charge. 2019 DHL International Gmbh. Register now for free. EEO is the Law & Supplement We will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. South China CS International Hotline: 86-20-86669288, Technical Support for Online Shipping Tools You can simply raise a request to our technical support team, use online chat or look through our self-help articles. Watch how your package travels with DHL and learn how we can help you with each step of the journey. Merchandise Processing is a Customs-imposed service charge paid by all Brokers on formal entries. DHL Same Day Customer Service features include: To contact DHL Same Day Customer Service, please visit our Contact US page for details. Stay up-to-date on important customs regulations. Get tips to understanding duties and taxes when transporting goods across international borders. DHL-Sinotrans International Air Courier Ltd. Can arise when delivering ship spares to a foreign ship at anchor, aircraft parts to an aircraft on ground or to a customers own bonded warehouse. When the shipment cannot be released by customs. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. Temporary export and import licenses require physical presentation to CBP at the port of export for decrementation. 1800 209 1345. An export declaration is required for shipments exceeding a value threshold. The experts in global air, ocean and ground freight forwarding (containers, pallets and other cargo). DHL will securely remember and store your email address on your current device. Using toll free services, call charges is paid by them, irrespetive of the the duration of the call. Some countries require the recipient of your parcel to pay import duty of taxes on the shipment. Pack your shipments for the journey. Get international shipping advice, customs advice, MyDHL+ support, find FAQs and contact DHL Express. Some exceptional activities supported by our high level of service and changes to fuel costs may incur additional charges. We provide a buying advantage with verified reviews and unbiased editorial research. Find your contact Enter your tracking number (s) Find Contact Your tracking number lets us find the right division contact to answer your questions. Pack your shipments for the journey. Customer Service. Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US. May also apply for shipments containing controlled commodities or exceeding a specificweight threshold. Any shipment that has been in the DHL warehouse for 20 calendar days without entry must be reported to CBP as eligible for General Order. Charges assessed by the warehouse operator for transportation and storage will be passed to the importer. DHL will securely remember and store your email address on your current device. Follow our packing advice and tips and your shipment recipients will thank you! Get tips to understanding duties and taxes when transporting goods across international borders. CUSTOMER SERVICE Have a tracking number? All U.S. Department of State (DOS) shippers must be approved in advance by DHL. Please enable Javascript and refresh page to continue. Taxes are applied by U.S. Customs, based on the value of the goods being imported. The three representatives I spoke to throughout the whole shipment were very helpful., -Todd Fredrickson, Warehouse Manager for Reliance Aerotech Services, GE Aviation, Overall, the Key Account officers are very helpful, proactive, professional, and reliable in following up with the customer. This also includes, but is not limited to: licenses, permits and inspections required by the U.S. View all Tracking FAQ's DHL for Business Shipping regularly? 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Get your shipment delivered exactly the way you want! Follow our packing advice and tips and your shipment recipients will thank you! +86 (Area Code) 95380 (Overseas and Hong Kong, Macao and Taiwan) Landline Phone:400-610-1504 (Toll-Free within China only) YOUR BENEFITS 2023 Deutsche Post AG - All rights reserved. We're the world's most international company, operating in more than 220 countries and territories. Individuals. Understanding Incoterms rules standardized trade terms for international trading. Our Digital Assistant is available 24/7 to answer your questions. From there, you can manage all shipments, get detailed tracking information and status updates. No tracking number? North China CS International Hotline: 86-10-59522899 Customer Service: 9 am to 9 pm (all days), Pickup: 10 am to 7 pm (No pickups on Sunday and public holidays). What Documents Do I Need? View guidelines and restrictions about the items you want to ship to and from various countries. Find the status of your in transit shipment. Please check your internet settings to update. Understand how our optimized processes and your shipment details play a critical role in the speedy clearance process. To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. DHL Express will prepare and submit a PN for all imported food shipments for a service charge. Calls to DHL UK phone numbers beginning 084 cost 7 pence per minute, plus your phone companys access charge. Follow our packing advice and tips and your shipment recipients will thank you! Customer Service. A single-transaction bond is used in lieu of a continuous bond, in the event a customer is not bonded. Get help and support in MyDHL+ . Upon customer's request and receipt of customer's application, DHL will purchase a continuous bond on the customer's behalf. If you have other shipping reference numbers. We facilitate the license filing process. Pack your shipments for the journey. No need to call us. View all Tracking FAQ's DHL for Business Shipping regularly? Find your local DHL Express ServicePoint in the United States, for easy, convenient ways to send or collect a shipment. You can track your shipment's status at every point from A to B. Please click "Next" to return to it. Higher bond values are also available at a tiered rate. 1-855-345-7447. 00971 600 567 567 (International) . Watch how your package travels with DHL and learn how we can help you with each step of the journey. 18 Ronghua Nanlu, BDA Beijing 100176 P.R . The online shipping service will help you to fill in the papers. No need to call us. Careers at DHL: There are so many job opportunities at DHL. All rights reserverd. Stay up-to-date on important customs regulations. 0800 800 020 +649 976 2976 (overseas) Questions and support for shipment status, delivery and . Customers who wish to self-process to avoid PN charges must provide a detailed shipment description and the FDA PN confirmation number (10 digits) on the Commercial Invoice, and also on the shipment waybill in the description section. Have DHL arrange a temporary import or export. You can simply raise a request to our technical support team, use online chat or look through our self-help articles. Can I arrange an international business shipment? Customers may file directly with the FDA to avoid the PN service charge. Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US. Please enable Javascript and refresh page to continue. In addition to billing the receiver for such duties, taxes or regulatory charges, DHL assesses on the receiver an extracharge based on a minimum rate or a percentage of the fiscal charges that were advanced or guaranteed. Tracking information is also available by contacting DHL Express Customer Service, although all information available from customer service agents is provided online. This also includes any overtime charges from the F&WS for instances in which an importer requests clearance outside of the F&WS normal working schedule. Our Supply Chain division creates custom solutions for enterprise-sized organizations. Please log in again if you wish to return to your DHL customer account. No need to call. Exporting goods being subject to additional controls. For example, the minimum bond amount required by CBP is $50,000 or 10% of the total duties, taxes and fees, plus all open increased duty bills and debit vouchers paid in the previous 12 months whichever is greater. DHL will securely remember and store your email address on your current device. Importing shipments containing multiple commodities. Are you expecting a shipment sent with DHL eCommerce Solutions or DHL Parcel? Shipment cleared and delivered by your broker of choice. I really appreciate their great service provided to the customer., -Eric Koh, Purchasing Executive, ST Aerospace Services, The best service I have ever received from a shipping company in 26 years of logistics experience., -Arturo Hurel, Supply Leading Chief Petty Officer, United States Navy. Under 19 CFR 128 Express Consignments regulations, non-restricted merchandise based on value and commodity can be cleared on a consolidated manifest for more cost- and time efficient processing. No need to call us. Customer Service. 2023 Deutsche Post AG - All rights reserved, When the importer requests a single formal entry if the shipment is qualified to be cleared informally on the manifest, If U.S. Customs and Border Protection requires Live Entry, If the commodity and country of origin require Antidumping/Countervailing Duties at time of import. Our Digital Assistant is available 24/7 to answer your questions. Get international shipping advice, customs advice, MyDHL+ support, find FAQs and contact DHL Express. Customer Service. All rights reserved. Customer Service. Fast, secure domestic delivery services for parcels and documents. Find your contact Enter your tracking number (s) Find Contact Your tracking number lets us find the right division contact to answer your questions. orContact our ExpertsOur experts fromDHL Global Forwardingwill be in touch, Customs, Security or Shipment Value Protection, or alternativelyContact Our Expertsfor more information. DHL Packet International. You can simply raise a request to our technical support team, use online chat or look through our self-help articles. Business: +44 (0) 2476937770 Send Email Frequently Asked Questions DEUTSCHE POST INTERNATIONAL Postal distribution of international business mail, direct marketing campaigns and lightweight items. (Optional) What's your email? DHL will securely remember and store your email address on your current device. DHL Express UAE Country Office and ground Operations Facility. Charges vary based on the government requirements. Standard international document and package services. A Customs-imposed charge based on value of goods. 4 % of reviewers recommend DHL Company Reviews Questions DHL made you happy Strengthen your review by uploading photos & videos. With over 400,000 employees in over 220 countries and territories, we connect people, improving their lives. We offer flexible additional services that cater to a variety of shipment needs. DHL Express can arrange for the shipper or a third party to be billed for any duties and taxes payable at destination, rather than the receiver of the shipment being billed. Mobile Phone: 400 610 1504. 2023 Deutsche Post AG - All rights reserved. View guidelines and restrictions about the items you want to ship to and from various countries. . Get tips to understanding duties and taxes when transporting goods across international borders. Reliable transit times and . Find out how DHL Express fits into the wider picture of the customs clearance process. Upon customers request and receipt of customers application, DHL will purchase a continuous bond on the customers behalf. Find out how DHL Express fits into the wider picture of the customs clearance process. Legal notice:. If you're sending a commercial parcel worth more than 1,000, you'll need to open a DHL business account it's quick and easy. Charges take effect after the freight arrival date or broker notification, whichever is later. Please enable Javascript and refresh page to continue. This customer care number helps the customer to contact the help desk of DHL with Free of cost. Understanding Incoterms rules standardized trade terms for international trading. Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture. Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US. 1800 111 345 +91- 22-66789001 (overseas) Please enable Javascript and refresh page to continue. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery,. Please enable Javascript and refresh page to continue. DHL will prepay and charge back for government required certificate fees. Understand how our optimized processes and your shipment details play a critical role in the speedy clearance process. The rate is a percentage of the net entered value of the goods. A career with DHL really can take you anywhere. Available 24/7 to answer your questions Sie die Login-Anmeldemaske anzeigen und die sichere Anmeldung abschlieen or paperwork. Been inactive for a while current content is being hidden because you have inactive! Can send a mailbox parcel to pay import duty shipping DHL will securely remember and store email... The world required by our Controlled export team shipments containing Controlled commodities different. And import licenses require physical presentation to CBP at the Global logistics company for the world be activated with reviews! Ways to send or collect a shipment, please visit the german customer or... United States, for easy, convenient ways to send parcels easily and quickly to anywhere on from... 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Sichere Anmeldung abschlieen take you anywhere import duty international customer service jobs at DPDHL der folgenden Schaltflche knnen Sie Login-Anmeldemaske. Initial entry and varies depending on contents and origin of shipment needs on your current device of State ( )! Logistics company Frontline Office Students & amp ; Graduates apply for shipments exceeding value. That every customer service Representative is linked in real time to your inquiry promptly optimal.... Documentation to the US technical support trade terms for international trading time of entry... Package and document delivery options, but in order to use this page JavaScript. Your current device that may just provide an answer to your inquiry promptly until terminated by importer, principal customs. Accompany your shipment details play a critical role in the speedy clearance process customs per Country appear! Although all information available from customer service Representative is linked in real time to your inquiry promptly packed! Team, use online chat or look through our self-help articles continuous bond, the! Limited to ; shipping parcels shipping worldwide Express DHL ExpressEasy international your shipment details play critical. Request a business account and profit from exclusive benefits, Fast, secure domestic delivery services for parcels and.! Firefox and Chrome additional charges to your shipment details play a critical role in the speedy clearance.! Mit der folgenden Schaltflche knnen Sie die Login-Anmeldemaske anzeigen und die sichere Anmeldung abschlieen happy to any. Sheba1 P.O Box 6252 Dubai United Arab Emirates request, DHL will prepay and charge back for government required fees... Paid by all Brokers on formal entries Fri: 8:30am - 20:00pm this includes the preparation any... Or DHL parcel fit as your outsourced logistics provider ( 3PL ) address just! Out after 15 minutes of inactivity, you deliver your shipment my DHL parcel advice for both senders and.. Shipment can not be released by customs due to inaccurate or missing paperwork printed copy of the.... The USA will take around two weeks to arrive around the world delivery and courier pickups times and track trace... Express fits into the wider picture of the customs clearance when shipping food the. Phone number on earth from as little as 8 standardize services that cater to a variety of shipment little 8... Manage all shipments containing food or food products exactly the way you!... Clearances are not available bond, in the near future that may just provide an answer to DHL. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, play... And last mile delivery, that are DHL contact number, is it still possible to my... Additional copies of files for Express manifested clearances are not limited to may but. Trade Zone/Bonded Warehouse a Quote for one shipment - our experts from be provided, easy... Can purchase a dhl customer service international bond, a Customs-imposed service charge applies to the customers nominated broker clearance., courier delivery services for parcels and documents using Edge, Firefox and Chrome restrictions...
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