This offer is covered by our 60-Day Money Back Guarantee. uses industry standard practices to protect your Personal Information, due to technical limitations, WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. to provide a service for purposes, which are necessary for us to conduct our business, functions and activities (for example advertising names of competition winners and delivering products). From time to time, it may be necessary for us to review and revise our privacy statement. The company headquarters is based in Chino, California, USA. Please note that remote locations will require an additional 2-5 days for delivery, for all shipping methods. The Children's Online Privacy Protection Act imposes certain requirements on web sites directed at children under 13 that collect information on those children, and on web sites that knowingly collect information on children under 13. is not directed at children under 13, and does not knowingly collect any personal information from children under 13. Please select the Tab Content in the Widget Settings. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Pissed Consumer 2022 All offers various products and services to our Customers and also strives to meet the needs of our Customers. This Policy is part of the Terms of Use of the Website and any use of the Website is governed by those Terms of Use. Jump on board if you'd like us to share it with you. From time to time, we may also collect or ask for additional Personal Information, which will also be expressly included herein as Personal Information. It was recently estimated that a satisfied customer will tell up to 3 people about his positive experience with a company. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. Were really happy to be helpful and were wishing your business incredible success and growth! Its true it was more of a L3 tech support role in network devices but in reality the secret is that in fact there is no secret. You will be notified via e-mail that the refund has been processed. For many businesses, the default approach to customer service is still to solve the problems as they come up. We use your Personal Information for internal purposes such as tracking your order, analyzing your preferences, and noting trends and statistics. To check the status of your order, please click here. We are unable to accept a return/exchange the item if the STLO QR code for the item has already been registered, as the hang-tag will be damaged and/or removed. Any opt-out by you is not deemed valid until processed by STLO INC.STLO INC. shall not be liable for problems arising from the opt-out procedure. We take all steps to ensure these organizations both inside and outside of the United States deal with Personal Information according to this Policy. Personal Information to third parties for marketing and promotional purposes. Do you have something to say about Shine Company? Where can I get assistance if I am having difficulty ordering online? Interesting pointers about 95% of what I used to tell the agents with my brainstorms there simply is no better advertisement today than word of mouth.. The following describes some of the ways that your Personal Information may be disclosed and you expressly agree that your Personal Information may be disclosed by STLO INC. in the following ways: You may have contact with us personally, by telephone, mail, over the Internet or other electronic medium. All orders are shipped standard via ground delivery postal service. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Yes. Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. Our STLO team is able to assist you with any difficulties you may have regarding your purchases. As a member of the World Wide Web, we have taken action to the EUs regulation of GDPR. By accessing this Website, you acknowledge and agree to this Privacy Policy and also agree to the Terms of Use. You will be able to track your order through the couriers website. If youre in the tech business, Marketing Matters is here to help. We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We offer complimentary shipping for orders over $100 within Canada (before taxes are applied). We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. To improve our website experience to better serve you. We do not use an SSL certificate because we do not collect personal or credit card information. If you wish to expedite your order, please contact us at info@stlo.com. However, unless you are informed otherwise, the Personal Information we hold is for establishing and managing our business and customer relationship with you. We do not specifically market to children under the age of 13 years old. But when it comes to customer service, you cant afford to cut corners. My job was never outsourced and I got raises. All orders shipped to P.O. We use your Personal Information for internal purposes such as tracking your order, analyzing your preferences, and noting trends and statistics. We do not collect any sensitive information via our website. When it comes to customer service, sometimes its really the people who make all the difference. Wholesale orders are possible. We take all steps to ensure these organizations both inside and outside of the United States deal with Personal Information according to this Policy. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. Our STLO team is able to assist you with any difficulties you may have regarding your purchases. Developing, Marketing campaigns whether they be through social media, website advertisements, or emails are a critical tool in your businesss marketing tool belt. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. As a result, we may disclose some limited. If you do not wish to accept cookies, you can refuse the transfer of cookies to your computer's hard drive by adjusting your Internet browser. Cookies are safe and cannot be used to deliver a virus. Founded in 1997 by CEDIA, AVIXA and Consumer Technology Association (CTA) industry expert Coleen Sterns Leith, Marketing Matters focuses on creative marketing, strategic communications, public relations campaigns, digital assets, social media, SEO services, website development, creative marketing and advertising materials. You will be notified of any Privacy Policy changes: How does our site handle Do Not Track signals? I just implemented live chat to my website and am hoping I get some use out of it. Being able to do things faster by skipping steps has become a way of life. Any opt-out by you is not deemed valid until processed by. According to CalOPPA, we agree to the following: Our Privacy Policy link includes the word Privacy and can easily be found on the page specified above. This statement summarizes STLO INC. policies regarding personal information that may be collected. Keep up the good work, you have found the key! Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites systems to recognize your browser and capture and remember certain information. Our representative will be able to assist with any questions and concerns you may have. Never has this information been sensitive in nature (e.g. If you have any questions about the delivery date of your order, please contact us via e-mail at info@stlo.com. I could say number 2. and 5. are my favourites, especially number 5. However, did you know that the quality of that content is also critical to your digital content strategy? In less than 2 years I actually helped out more than 2000 customers with very significant revenue for the company. Your email address and any Personal Information will not be distributed or shared with third parties unless it is to transact such business as you have contracted us to do, to comply with legal processes and/or law enforcement requests, or to conduct any business as. NO! To grow your business and stay on top in todays highly competitive marketplace, you have to realize that its the Customer Service that really determines your business success. One of our representatives will be able to provide more information on when we expect to have the item in stock. Once your order is placed, it cannot be changed. Although STLO INC. uses industry standard practices to protect your Personal Information, due to technical limitations, WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. For a limited time only, we'll send you 1 Shine Armor Kit with 8 oz bottle and 2 cleaning microfiber towels for just $19.99 with FREE SHIPPING. Do you still rely only on phone and email? You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. This helps quite a lot. Mary is an Assistant Marketing Director at Provide Support, LLC. Not use false or misleading subjects or email addresses. Googles advertising requirements can be summed up by Googles Advertising Principles. Notwithstanding this, as a matter of policy, we NEVER sell or rent any Personal Information about you to any third party. Will my credit card be charged immediately? As an IT support person I had my customers literally LOVE me by just doing whatever every single customer service person is supposed to do: pick up the phone the first time it rang, do my job and deliver the solution, be polite and genuinely interested in the customers business and experience and generally be nice and easy to work with. Non-continental U.S. orders please add an additional $29.99 shipping surcharge. Ah, the Internet. All Personal Information we collect from you requires your consent, for example, opening an account, purchase and delivery of products, special offers, etc. shall not be liable for problems arising from the opt-out procedure. , including by email and by completing online forms, you are giving your consent to the collection of what Personal Information you provide. Fraud, Things sometimes ordered are not brand new. The following describes some of the ways that your Personal Information may be disclosed and you expressly agree that your Personal Information may be disclosed by. shall not be liable for any problems in this editing process. Unless they are 100% satisfied with the level of the customer service they get from your company, they might easily switch to your competitors in a blink of an eye. It is a distribution center of Adirondack Furniture. Please note that shipping time may vary by province. where you voluntarily supplied your personal details; provide information about us, our products, services and special offers; and, Occasionally we require organizations outside. . Which carriers are used to ship orders to Canada and the US? If you have any questions about the delivery date of your order, please contact us via e-mail at, If you wish to expedite your order, please contact us at, Once your order has been shipped you will receive an email from us containing a tracking number. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below. Thanks Adrian. For customer service, please call 888-358-6336 or email shinearmor@rephelpdesk.com. without having to find a parking spot, deal with crowds or stand in line. You didnt have to do that! In order to be in line with Fair Information Practices (and the EUs GDPR described below) we will notify you via email within 3 days or less if we notice any sort of breach in the information we collect. ("Website") or via any other means of collection. Include the physical address of our business or site headquarters. Because we gather important information from our users, visitors and customers (collectively "Customers" or "you" or "your"), we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices. Treating every customer like a VIP will make it work FOR your brand, not against it. However, archival or backup copies of said information will not cease to exist and. All of the information collected is never sold or shared with a third party. Companies are selected automatically by the algorithm. may lawfully disclose your Personal Information for law enforcement or regulatory purposes. cover any customs tax or duty charged on your order. However, it would almost be a waste of resources to set up a campaign without good tracking analytics. Shine Company Inc. uses a polyurethane paint for protection against sunlight, heat, and weather.