Conversations are the workhorses of an organization. In the workshop you will learn and practise seven principles of Fierce Conversations and discover how together with the 4 conversational models, they can transform your leadership skills, shake up your performance management, and transform the culture in your team and organisation. The simplest definition is one in which we "come out from behind ourselves, into the conversation, and make it real" in other words, one where we reveal our real thoughts and focus on what really matters. Try again. ), (Is the person performing the task consistently performing at or above standard? Everything DiSC is a powerful assessment-based learning experience backed by 40 years of research, that deepens self-awareness, inspires appreciation of others, and fosters effective collaboration in the workplace. 609 Albany Street, J Building If you would like to inquire about programs, then please complete the Organizational Development & Learning Service Request form. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Which is ironic, because no conversation should be about the person doing the talking. Consider the following matrix for reciprocal points of cross-over and reinforcement: (Break that task down to its lowest common denominator. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. This book unlocks the potential to do that, one conversation at a time. Working with our brilliant facilitator team,youll not only make the connection between conversations, relationships and success but you'll also master team conversations, coaching conversations, confronting conversations and delegation conversations. How often do you walk away from a conversation having talked around an issue, but not about it? This is explored through the lenses of conflict, feedback and coaching which are the cornerstones of great management, healthy cultures, intelligent strategies and whole-hearted execution. At the heart of forming meaningful relationships is communication, the verbal part being just one small piece of that. Shipping cost, delivery date, and order total (including tax) shown at checkout. Reviewed in the United States on March 31, 2019. Many other benefits include improved ability to attract and retain customers, more effective staff management and improved confrontation of attitude, performance or behavioural issues. The skills learned will be immediately applicable to ones personal and professional life. Please try again. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Applying the principles outlined here could change your life. This was a fierce disappointment. Unable to add item to List. Our payment security system encrypts your information during transmission. Communication skills are essential. These items are shipped from and sold by different sellers. On uncovering and addressing core issues. The ones which are central to the results you're looking for. I see how these skills will allow me to have more impactful, Fierce Conversations. 3 0 obj
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Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required. It and Simon Sinek's Ted talk on difficult conversations has made a tremendous impact on how I run my company. If you're a seller, Fulfillment by Amazon can help you grow your business. It has significantly helped me both professionally and personally. The same is true for leaders that learn how to consistently engage others in Fierce Conversations. Like having a weight lifted off my shoulders. . Careers and companies succeed or fail, one conversation at a time. You're listening to a sample of the Audible audio edition. How often is this conversation with yourself? Fully revised and updatedthe national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. : Our mission is to help employees and managers in organizations of any size improve their communication and develop their leadership skills in order to boost team performance and achieve the desired results. It also includes some exercises and templates inside. During the course of your influence attempt, intentionally provoke learning and interrogate reality (i.e., find out what is driving this persons perception and what you can do to introduce an elevated sense of objectivity). Every Fierce Conversations session provides practical tools and techniques for handling all types of conversations, whether for running team meetings, coaching employees, delegating projects, delivering feedback or tackling difficult situations. Dont let the wordFierce intimidate you. A fierce conversation is kind, honest, passionate, courageous and authentic. Most importantly, it is respectful towards others. While no single conversation is guaranteed to change the trajectory of a career, a congregation, a relationship, or a life any single conversation can. It gives them tools, skills and courage to have those needed conversations with authenticity and grace, whether in the workplace of in their homes. A must read for anyone who has walked away from a conversation reflecting on how poorly they managed it. Reviewed in the United Kingdom on October 31, 2018, The key principles are really useful and there are some highly practical tips but I found many of the anecdotal examples cited to be very long winded, not really relevant to my field and the american context not conducive to an easy read. Fierce Conversations training workshops will not only help you develop the skills to confront and resolve your toughest challenges, but will also teach you how to enrich your relationships by focusing on the conversations which really matter. - SUSAN SCOTT, FOUNDER & CEO - FIERCE, INC. We also believe that the Conversation IS the Relationshipand that relationships drive results. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
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Dare to Lead: Brave Work. Everyones talking now.. FREE Shipping on orders over $25 shipped by Amazon. Sorry, there was a problem loading this page. Your recently viewed items and featured recommendations, Select the department you want to search in, Free returns are available for the shipping address you chose. Fierce Conversations provides guidance for every relationship someone will be involved in personally and professionally, Lou St. Ville, HR, Director of Education and Development, Crate & Barrel, Leave your email and stay updated on professional training, Accountability Program - Virtual Workshop. endobj
Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates, Eligible for Return, Refund or Replacement within 30 days of receipt, Learn more how customers reviews work on Amazon. As accredited providers for Fierce, Inc. in the Episcopal Church, Courtney Reid, director of operations, and theNicholas Center for the Diocese of Chicago, have provided many Fierce trainings in a variety of church and diocesan contexts. Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. Thanks for this gem Susan! As we know, Situational Leadership follows a practical and straightforward four-step process: Fierce Conversations emanate from the idea that: Our careers, our companies, our personal relationships and our very lives succeed or fail gradually, then suddenly, one conversation at a time. In essence, The conversation is the relationship.. GDF TALENT 2022 All rights reserved |Website and digital marketing by Falia, Everything DiSC The Culture Catalyst. Contact Organizational Development & Learning (ODL@bu.edu). This book was suggested to me by my excellent executive coach. Fierce is used around the world to develop global leaders, fit for the 21st century and its challenges. But, Scott tells us, the risk if you stay on the surface is scarier still; whereas the results if youre prepared to look further, go deeper are rewarding, uplifting, enriching for all involved. Building on that premise, Susan Scott suggests that a Fierce Conversation has four objectives: So, how do these tools come together? If you accept the notion that leadership (by definition) is an attempt to influence and that somewhere along the way that attempt will take the form of a conversation between the prospective leader and the targeted follower, the intersection of these two frames becomes self-evident. It will help leaders focus on results and proper accountability; with initiatives that are implemented effectively. ASIN As you can see, I refer back to it on an ongoing basis, as the picture shows! Scott has extensive experience assisting companies with mission, vision, values, leadership development, cultural transformation, strategic planning, and executive coaching. And virtually every section is littered with self-promoting phrases such as "A CEO of a large firm I worked with told me" and "I worked with a large team from an international organization" and "In my work with Fortune 500 companies" or "Following a talk I gave to blah blah blah." Fierce conversations build solid relationships that, in turn, lead to strong results; they are the foundation to a companys success. Questions? While many fear such real conversations, it is the unreal conversations that ought to concern us because they are incredibly costly, both in time wasted and the opportunities for change that are thrown away. Fierce, Inc.'s clients include Yahoo, Starbucks, Cisco, Nestle, and Coca-Cola. A distilled version to around 30% would have been brilliant, Reviewed in the United Kingdom on March 20, 2022. Charles River Campus Offices Successful projects, strategies and initiatives all require collaboration and buy-in that is only accomplished through clear, ongoing and productive conversations.The Fierce Conversationsprogram teaches participants how to ignite meaningful connections and spark whole-hearted execution. Its the place to begin, the cornerstone of great leadership, healthy cultures and successful results. : Our practice creates alignment, collaboration and effectiveness in an organization, and the healthier culture and financial performance that directly result from it. Fierce Conversations is a thought-provoking and actionable instructor-led workshop that provides practical tools and techniques that can be used everyday to improve communication, clarify priorities, increase efficiency, boost team performance and drive results. is available now and can be read on any device with the free Kindle app. : Within a week of reading, I had worked through some issues that were really bothering me and managed to surface them in my business life in a positive and effective way - galvanising action that was long overdue. This has loads of great advice and tools to succeed one conversation at a time. , Paperback Both in my personal + business lilfe. ), (Conduct a performance-focused conversation based on the task and the assessment. Fierce Love: Creating a Love that Lasts---One Conversation at a Time, Fierce Series 2 Books Collection Set by Susan Scott (Fierce Leadership: A bold alternative to the worst 'best practices' of business today & Fierce Conversations), Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity, Crucial Conversations: Tools for Talking When Stakes are High, Third Edition. We dont share your credit card details with third-party sellers, and we dont sell your information to others. There was an error retrieving your Wish Lists. , Berkley; Reprint edition (January 6, 2004), Language Find all the books, read about the author, and more. Fierce conversations build solid relationships that, in turn, lead to strong results; they are the foundation to a companys success. endobj
Using the steps laid out and coming to the table with a curious mind, willing to arrive at whatever resolution made the most sense (but open to numerous outcomes), I've been able to diffuse many misunderstandings and coach some of my team from an entrenched defensive posture into one of enthusiastic and proactive high-value contributors. There was a problem loading your book clubs. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and Amazon Prime. maintains an international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. Full content visible, double tap to read brief content. How often do you not fully share your thoughts? Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today. Enjoy! An Amazing Compass for every Manager to be frequently consulted. Once you practise candour - paired with intelligence, passion and skill - your possibilities will be expanded. Most books about psychology should be written by psychologists, not business leadership gurus. Its about the importance of really seeing others, of having the courage to go beneath the surface and explore whats really there. : Please try your request again later. Want to listen? If you have the courage to let it. In Fierce we Trust. Bestselling author Susan Scott has been working as a leadership development architect for more than two decades. Fierce Conversations training teaches people how to have vital conversations that interrogate reality, provoke learning, resolve tough challenges and enrich relationships. Recognized worldwide, this program has helped thousands of employees and managers around the globe develop their leadership skills and achieve their full potential by transforming the conversations that are central to their success. : We work hard to protect your security and privacy. This workshop teaches leaders how to ignite productive dialogue that interrogates reality, provokes learning, resolves tough challenges and enriches relationships. Accountability Program - In-house Training, Confrontation Program - In-house Training. ]DQo=GGOg#)Z(T,lCB:L8wh?f7s=[Es V./\v-[zxyMNaS&fZuM BN'hD\v=uF{_hC@.yK=5`VW8X,r[u`}\
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For more information about our Fierce Conversations workshops please contact us via our contact page, Copyright: People Development Associates Ltd, 2015, Terms & Conditions Privacy Policy, Master the courage to interrogate reality, Come out from behind yourself, into the conversation, and make it real, Take responsibility for your emotional wake. However, I'm certain that if applied, it can benefit anyone that must have challenging or difficult conversations in any situation. This should be manditory - brings us all back to person to person communication, in an electronic environment! 1 0 obj
Read instantly on your browser with Kindle Cloud Reader. When I consider Situational Leadership and Fierce Conversations, the first word that comes to mind is complementary. As a Master Facilitator of Situational Leadership training around the world, I am surprised how often I quote Susan Scott (author of Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time) to reinforce a point Im making during one of our programs. Spreading the fierce conversation message wherever I go - this is a great book, practical, easy to read and so so true in its observations - for anyone who struggles with conflict or is so busy being nice that they dont say what really matters (which the author believes is all of us to some extent), read this and settle into life in a new way. A book with very little science as the basis for the principles upon which communication is formed is just an author using business catchphrases such as "inclusion," " alignment," "partnership," and "strategic success" to account for her lack of knowledge of the topic. A Must-Have for Every Leader, Aspiring Leader, and Trainer/Coach, Reviewed in the United States on March 1, 2020. A reminder that the way out is through,she provides great techniques for navigating the passage.David Allen. Tough Conversations. Learn more about the program. This book is quite simply the most important 'self help' or 'self improvement' book I've ever read. : Includes initial monthly payment and selected options. We believe in this so much that we are having all Officers + Directors go through the program! one of the best personal transformation books out there, Reviewed in the United Kingdom on December 15, 2009. %PDF-1.7
- Great insight for richer relationships and work, Reviewed in the United States on March 12, 2018. The focus of Fierce Conversations is on performance individual and organizational. Includes a Foreword by Ken Blanchard, the bestselling co-author of. Honestly, if you want to learn better communication or conversational skills, stick to the real experts. This isn't always the case, but with this book, it absolutely is. This will provide better and stronger results both professionally and personally. : Great practical tools and powerful principles are supported by case studies, quotes and stories from the authors own experience. <>
She lives in Seattle, Washington. The award-winning Fierce Conversations program is a thought-provoking and actionable Leadership Development workshop developed by Susan Scott, founder & CEO of Fierce Inc. Communication skills are essential. Fierce Challenged me to communicate on a deeper level and continue to trust my instinct. endobj
Amazing class. The Consecration of the Thirteenth Bishop of Chicago. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. 2 0 obj
Situational Leadership and Fierce Conversations. Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time. Have the tough conversations! This new candour will fundamentally change you and your organisation. Using Fierce will allow me to shift the manner in which we communicate and solve problems in my school by using/capitalizing on the strengths that my staff already have. A Fierce programme will help all leaders achieve a working environment that values initiative, agility and risk taking. In other words, its how we show up to every conversation - whether with family, colleagues, friends or employees - that determines the quality not just of our relationships but of our lives. Home Resources Situational Leadership and Fierce Conversations. Fierce Conversations has proven to be one of the most practical, thought provoking and relevant programs we offer to our associates today. Boston, MA 02215, Medical Campus Offices , Publisher [{"displayPrice":"$10.39","priceAmount":10.39,"currencySymbol":"$","integerValue":"10","decimalSeparator":".","fractionalValue":"39","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"aMdWOUJIQ3VHK%2FPukUsscrjVf54MnoDj38%2BZu2yaQZXX5dXX170G%2BouX5zYjGs2IAbIfPIMclrRtU5V6v805B80BVNEjhZUNJuOzN3TiriC66RkNTzyAUgx8HVCH1uvwmCFcEoSngsI%3D","locale":"en-US","buyingOptionType":"NEW"},{"displayPrice":"$8.60","priceAmount":8.60,"currencySymbol":"$","integerValue":"8","decimalSeparator":".","fractionalValue":"60","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"oPTmCmsDWca7ItbLySJL4vitYe2T6LjDwQJsRIhZ5BBl6L%2F7MAmNoh9LdDQjmC%2FAJVXHeA4cC52y7enaDTPqnqcaNcp8W%2FgJhySVmIF4Rd2BZyVgsvMd2HHyHsXT823n03d7tLeJacYGmNWcKSmtg2IlVxCK4588PEppU9TT0y2SXd68eEGowxAKxrSDn3pV","locale":"en-US","buyingOptionType":"USED"}]. This provides an amazing perspective on how we lead our organization and the potential possible. Relevant examples, anecdotes, and case studies. Its concepts are direct yet sensitive, practical yet innovative, and a joy to read. , Item Weight 25 Buick Street She is the founder of Fierce, Inc., a global training company that helps Global 1000 companies generate significant results by transforming the conversations central to their success. Leaders that learn how to leverage the Situational Leadership Model effectively find they are better equipped to impact not only bottom-line results, but also the engagement and retention levels of those that are actually performing the work. It also analyzed reviews to verify trustworthiness. Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club thats right for you for free. The program includes a combination of online behaviour assessment tools, personalized profiles and instructor-led facilitation workshops. This is the ultimate guidebook to do so with honesty, integrity, candor, and openness. On action and impeccable execution, which delivers to an organizations bottom line. Sold by The Prime Bookshop and ships from Amazon Fulfillment. Help others learn more about this product by uploading a video! 4 0 obj
Clever clever book. I wanted to find ways of continuing to 'tell it like it is' without making people feel like I had not heard what they had to say. ), (Accelerate development or reverse regression.). Reviewed in the United States on January 20, 2022. This book contains a powerful message: the conversation is the relationship. %
Follow authors to get new release updates, plus improved recommendations. Fierce Conversations: Ach has been added to your Cart. To see our price, add these items to your cart. Scary, yes. Caroline Flanagan, Author of Be The First, Reviewed in the United Kingdom on December 10, 2018. Copyright 2022 Leadership Studies, Inc., all rights reserved. For fourteen years, she ran think tanks and seminars for business leaders through TEC International, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOS around the world. Great tips on how to surface the real stuff that's going on in life and business. Please try again. , ISBN-13 x][oH~@aWXlXU$;d=; 0"6!3~x)e)%:u}~xC,^HHQS|?E/?|4JU\)K"8rE}b&uuF35?/\&(D^"IZ.2.5N2-4*?r\Jc''/Bv_D9~8SS|y^ffk[be 2q?4BY!'[vt""VXJu/? This book definitely falls into my TOP 5 all time leadership and communication books! Something went wrong. I wanted to improve my listening skills; with colleagues, with customers, with friends and with my family. Boston, MA 02118, Learning Opportunities with Organizational Development & Learning, Organizational Development & Learning Service Request form, Organizational Development & Learning (ODL@bu.edu), Create a foundation of learning ensuring that individuals have the appropriate tools to have conversations of importance up, down, and across the university, Engage individuals in a framework that creates a space where even the most difficult conversations can enrich relationships, Understand that a key component of a healthy organizational culture is providing constructive and positive feedback on a regular basis, Expose managers to a coaching framework that enables their direct reports to develop through problem solving and ownership, Through practice, demonstrate competence at having constructive dialogues at every level in the organization, Understand the costs of a lack of transparency and open communication to an organization and its culture, Begin to use the fierce framework to create a transparent and performance focused culture, Model the fierce leadership approach in your organization, to foster an environment where feedback and coaching happen on a regular basis, Walk away with a tool set that ensures quality dialogues in work and life. Learn more. You can return the item for any reason in new and unused condition: no shipping charges. These workshops will provide sixteen hours of experiential training about how to have more productive conversations. I really learned concepts that I can begin using as soon as I walk out of this class. Successful projects, strategies and initiatives all require collaboration and buy-in that is only accomplished through clear, ongoing and productive conversations.The Fierce Conversationsprogram teaches participants how to ignite meaningful connections and spark whole-hearted execution. Its the place to begin, the cornerstone of great leadership, healthy cultures and successful results. , ISBN-10 Identify a person you would like to influence for a particular task that believes they are performing at a higher level than your reality suggests. The central function of any team member is to engage in productive, spirited dialogue that provides clarity and impetus for change and results. Using your mobile phone camera - scan the code below and download the Kindle app. A great way to behave authentically and talk about what matters, Reviewed in the United Kingdom on August 22, 2013. , Dimensions GDF Talent Inc. is a Canadian leadership development and training company and an Authorized Provider of Fierce Conversations and Everything DiSC. Brief content visible, double tap to read full content. Dont let the word Fierce intimidate you. A fierce conversation is kind, honest, passionate, courageous and authentic. Most importantly, it is respectful towards others. Great book! Fierce Conversations training is offered through a customized blend of on-demand, self-pace e-learning tools and highly interactive instructor-led virtual workshops.