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To the left of the check-in desk is a seating area that, when I arrived on a Thursday night, was in the process of being recarpeted. every body should book the room through website Somerset.com to get best price. Which popular attractions are close to Somerset Grand Hanoi? Wonderful staff, all facilities in apartments including washing machine (with powder! I Guess they don't call it "Your Home @ SOMERSET" For nothing,Indeed it is HOME. Claim your listing for free to respond to reviews, update your profile and much more. There are 3 restaurants on site, as well as a coffee shop/caf and a nearby corner/local shop. Your sincerely Nguyen Mai Huong Residence Manager. 5. All rights reserved. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Dear Sir/Madam, We were delighted to learn that you enjoyed your stay with us. Your sincerely Nguyen Mai Huong Residence Manager, The apartment area is still good, but it is obvious that it has reached a stage where upgrading and improvement works are necessary. Join now! The managers Dung and Tu, the front doormen, and the front desk with Dung, Ha, Anh, Duc, Huy, and all of the others without exception always have solutions with personalized attention. Our customers tell us that they can't get enough of the room service at Somerset Grand Hanoi. Those people was very nice and humble, they knew how to satisfied the guest, take care for them. Kids stay free! Thank you for staying at the Somerset Grand Hanoi and we hope you choose to create more memories with us whenever your travels bring you back to Hanoi. The gym, also on this floor, is of a good size with a nice range of equipment. This property advises that enhanced cleaning and guest safety measures are currently in place. Please fix the following errors to continue: "Great hotel. Muuten upeat ja tilavat huoneistot. Available in all rooms: This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Phuong at the large pool and fitness center attends to every detail. I wish the management could fix the stairway so we could just walk down to the venue. All other trademarks are the property of their respective owners. A well-located serviced apartment with good-sized residences and excellent facilities. Its on Okayish place The Location is pretty good, situated near the Centre. Nearby attractions include Collective Memory (0.3 miles), The Craft House Cathedral - Souvenir & Gift Shop (0.3 miles), and Hanoi Police Museum (0.10 miles). Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews, 49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000, Vietnam, You can collect Hotels.com Rewards stamps here. I spent my Sunday playing billiards and swimming, too hot for tennis :-), Dear Mr Ken, Thank you for your review. I was pretty thirsty after my flight, so polished off the two bottles of water in no time. A colourful painting also helps jazz up the decor of the bathroom. At the same time, we are happy to have met your expectations in service and quality standards. Once again, thank you for your valued patronage. For guests with a vehicle, there is paid public parking available on-site. The bathroom is of a decent size, though the shower and bath are not separated, making it less convenient to shower before bathing. What are some of the property amenities at Somerset Grand Hanoi? The shower gel, shampoo and conditioner are from Spa Pure. other staff worked effectively also. The view out of the living room window is spectacular. Special requests are subject to availability at the time of check-in. See a whole year of Reward Seat Availability on one page at SeatSpy.com, Flight review: Hong Kong Airlines A320 business class Hong Kong-Hanoi, Singapore: A City in Nature, where large experiences come with small footprints, Birthday greetings from airlines, hotels, and loyalty programmes. All our reviews have come from real guests who have stayed at the property. I will share your comment to the whole team and thank you for your great review. I am also assuring you that both Chris & Nhung shall receive a deserving reward for accomplishing their services that have made your recent stay memorable. Yes, dry cleaning and laundry service are offered to guests. Taxes and fees that are shown are estimates only. 10 minutes walk from Hanoi Railway Station and 45 minutes drive from Noi Bai International Airport. We need both a check-in and a check-out date to check availability. Lovely pool with free pool provided. One night, both aircon stopped which was not nice as it got quite warm. There was also a plate of fresh fruits, including banana, apple, longan and milk fruit. Yes, Somerset Grand Hanoi offers airport transportation for guests. You have certainly delighted our associates with your positive feedback which essentially inspire them to constantly deliver a service standard that one have come to expect. More. Great hotel. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. The property is connected to a shopping arcade, where you can find a selection of restaurants, as well as a supermarket. Please check you have entered your email address correctly. You can see that the building is showing its age a little by the cracks in the walls, though this didnt really bother me. We were delighted to learn that you enjoyed your stay with us. Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.coms position. One child 5 years old or younger stays free when using existing bedding. The hotel features room service, a concierge, and a coffee shop. My team and I will be more than happy to assist you in our best capacity. We look forward to welcoming you back. For a fee, guests can enjoy a buffet breakfast daily. The ground floor 24-hour reception is manned by a doorman and staff who are ready to assist you with your bags upon arrival. Rooms open to balconies. We appreciate your business and value your honest feedback. Somerset Grand Hanoi is an excellent choice for travelers visiting Hanoi, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Built in 1997, this 4.5-star aparthotel has 185 apartments over 25 floors. Sorry, there are no traveler photos for this property. Its also conveniently located if you are working in any central area of the city. I made the mistake of sitting here to eat the first day because it was quiet, but then another guest sparked up nearby and I had to move to the non-smoking area, which was full of families and quite noisy. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When I telephoned downstairs to ask for more, I was told that only two bottles are complimentary and I had to pay for any extra (you also cannot drink from the tap in Vietnam). Tripadvisor performs checks on reviews. Once again, thank you for your valued patronage. Personal protective equipment, including masks, will be available to guests. The staff here is 5 star, always available to solve every request, and bringing us little treats on holidays. Your sincerely, Nguyen Mai Huong Residence Manager, Hotels near Ambassador's Pagoda (Chua Quan Su), Hotels near Hanoi University of Science and Technology, Hotels near National University of Civil Engineering. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre. LCD televisions come with premium cable channels. The recreational activities listed below are available either on-site or nearby; fees may apply. 6. Please check you have entered your email address correctly before continuing. This property is managed by a professional host. Hanoi is a food paradise and good quality food is cheap and plentiful, but longer-stay guests would surely be able to make use of these kitchen facilities. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. At the same time, we are happy to have met your expectations in service and quality standards. An outdoor pool, a children's pool and a spa tub are on site. The room door opens onto a large living area with a circular table, upon which a wide selection of welcome food was placed in a basket. Then I was left to my own devices to find a place to sit. Your sincerely, Nguyen Mai Huong Residence Manager. Own or manage this property? Though I found the pillows that were already provided to be just fine for me. From all of us at Somerset Grand Hanoi, we look forward to welcoming you again. Somerset Grand Hanoi offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a spa tub. Thank you for sharing your wonderful experience with us. Youll also find self-serve tea and coffee, though one of the waitresses did offer to refill my coffee at my table when she saw I had finished my cup. The management also uses this area to display useful notices for guests. The usual toiletries you would expect from a hotel are provided, including a disposable toothbrush, razor, etc. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. It was truly a pleasure to serve you. We appreciative your feedback and will look into it. Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. The staff was very excellent. Lovely pool with free pool I have read and agree to the, By signing into my BONUS+ account, I agree to the Expedia, By signing in to my ebookers account, Im also joining BONUS+, a free rewards programme. Joissakin huoneissa viel kokolattiamatot. she helped me to make this booking by website with cheaper price. Once again, thank you so much for your kind words about our associates at Somerset Grand Hanoi. Indeed, most of the people in the breakfast area appeared to be families here for leisure. This Hanoi aparthotel provides complimentary wired and wireless Internet access. 2022 Hotels.com is an Expedia Group company. Latest: BA is not selling short-haul departures from LHR until August 8, To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below. Check this box if you would like to receive emails from ebookers.com with travel deals, special offers and other information. To the right of the entrance, the apartment has a large kitchen that is well-stocked with appliances and utensils, which I didnt actually use since I was only staying for two nights. See more questions & answers about this hotel from the Tripadvisor community. Somerset is a subsidiary of The Ascott, which itself is a subsidiary of Singapore-based real estate company Capitaland. Your kind words have shared to Son, Dieu Anh, Van & Duc and it will motivate the team to deliver the best service to the guest and to you. The living area has a large and comfortable sofa, a television with satellite and cable channels, and a home entertainment system. I had breakfast there two mornings in a row. I ran on the treadmill one afternoon and there were only a few other guests using the gym, so it didnt feel crowded. The thick curtains block out most of the light and the room is well sound-proofed, ensuring I got a great nights sleep both nights that I stayed here. Best regards, We were billeted at the fifth floor with a view of the children's play area.The breakfast venue was located at the fourth floor which was just one floor down from our apartment but we still had to use the elevator. You can unsubscribe at any time. Evergreen Inn & Suites Seattle/Federal Way, Sherwood Bay Resort & Aqua Sports Inc. Bohol, Demeures de Campagne Domaine de Maffliers Novotel, Renaissance Tuscany Il Ciocco Resort & Spa, Nice and Comfort Studio at West Vista Apartment Promo Code, The Narathiwas Hotel & Residence Sathorn Bangkok, Thank You Express Hotel (Shanghai Songjiang University City Happy Valley), Holiday Inn Hotel & Suites Overland Park-Convention Center, an IHG Hotel, Courtyard by Marriott Dallas Plano in Legacy Park, Courtyard by Marriott Glassboro Rowan University, Olive Serviced Apartment Golf Course Road Promo Code, Hotel Marqus de Riscal, a Luxury Collection Hotel, Elciego Promo Code, Comfort Inn & Suites Collingwood Promo Code, ShriGo Hotel Royal Villa Hall Gate Promo Code, Serviced Apartment- Free Parking - Breakfast Bar Photo. It was our pleasure to have you stay with us. Free WiFi and a kitchenette are available in each apartment. they let me check in quite early. Which room amenities are available at Somerset Grand Hanoi? , High-speed internet access, Available in some public areas: ), toaster and microwave! If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. The Staff is nice and Courteous However, the Furniture and the whole look is due for an Upgrade, there is nothing wrong with the property, But it needs that facelift. They can help you with your luggage and to take a taxi. Please feel free to let us know if we can be any assistances to make your stay more memorable. We recommend calling ahead to confirm details. This accommodation offers separate living rooms. I have read and agree to the, url importing http://www.ebookers.com/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027-p2.Hotel-Reviews?rm1=a2&, There was an error importing /Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027-p2.Hotel-Reviews?rm1=a2&. The property is within walking distance of the Old Quarter, as well as Hoan Kiem Lake. There is a hot station where the chef can whip up some eggs for you. Free WiFi. Highly recommend Chris Front Office Ms Nhung Guest service. This may not be a comprehensive list. The kitchen was so dark that it would have been very difficult to cook something properly. Your sincerely, Nguyen Mai Huong Residence Manager, We would like to Thank the Staff of Somerset Grand Hanoi 49 Hai Ba Trung Street for the most Warm Welcome, from the Manager to the Housekeeping team,The Receptionists and the Security Guards,We were HOME feeling Comfortable, Safe n Happy . We certainly look forward to welcoming you again soon. Looking forward to welcoming you back soon to Hanoi Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards, debit cards and cash, Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. Dear Ms Nguyen, Thank you for your support to Somerset Grand Hanoi. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. We look forward to welcoming you back. Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay. You have certainly delighted our associates with your positive feedback which essentially inspire them to constantly deliver a service standard that one have come to expect. Your sincerely, Nguyen Mai Huong Residence Manager, Birthday celebration at Somerset Grand Hanoi. Can not expect more. Its worth remember that since this is a serviced apartment, not a hotel, longer stay guests may be more likely to have breakfast in their apartments than down here. Once again, thank you for your valued patronage. On-site venue This restaurant serves breakfast, lunch and dinner. Payments accepted on ebookers.com include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal. The bedroom is also equipped with the excepted amenities, such as a wardrobe, iron and ironing board, safe, power outlets, television, etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and coffee/tea makers. For Packages that do not include a flight or Linked Travel Arrangements created on. Review collected in partnership with this hotel, There are more places to choose from in the, somerset grand hanoi hotel hanoi, somerset grand hotel hanoi.