I'm 6' 4" 220. One shirt came with a stitching defect on the right sleeve which I took a picture of and emailed to customer service and in less than 24 hours without any question, I receive a shipping notification that a replacement is being sent out to me at no charge. I wont be shopping anywhere else for T-shirts but true classic. I can assure you, we stand behind our product. Here are 8 tips for writing great reviews. No pockets. What a waste of time and money. If you ever need to do a return, they won't refund you the shipping. The costumer service is horrible, they literally do not even get back to you. Thank you Kim, we appreciate your support! Investors will get a taste of whether SQM will meet these lofty growth expectations with second-quarter earnings on Aug. 17. Our international orders we currently use the benchmark foreign exchange rate. Three t-shirts and one package it was a pretty small package! I'm 5'6 and normally wear xxl, i've seen some reviews and the ones who are shorter and larger have trouble, can you recommend the size to go for? Before our first daughter Gabriella was born, we decided to set an example by creating a product that is ethical and sustainable. Better yet, they didn't make me go through the hassle of trying to return the tees since I live in Canada. My order kept getting delayed for a total of five days. Thank you so much for your support of our small business, Andrew. The developer provided this information and may update it over time. I contacted customer service and received exceptional customer service immediately and they resolved the situation within 24 hours. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. The customer service is horrible, they literally do not even get back to you. I bought these in a large for my husband who is 6'3 and 200 lbs and they fit my son who is 6'3 and 140 lbs.Lastly, TERRIBLE shipping service. We provide a prepaid label. I washed them then I had a medium and 1/2 shirt. There is a 5% variance allowance across the apparel industry but the threads coming loose are def not part of the norm! We are proud to announce the new True Classic app! On Monday morning, Judge Sue Robinson issued her decision regarding Browns quarterback Deshaun Watson. I ordered the Staple 6 pack and each shirt was so thin you could see right through them. I was also naive that customer service would do the right thing. When it was , I bought it. Today, we offer a full range of t-shirts for men and women that we couldn't be prouder of. commercials said, iam not goin to contact them again, 1star for quality 5 for consumer service. Not cool. As incredibly difficult it is these days to have good customer service from small and large companies alike, it was a breath of fresh air to have been helped by this team. I was so impressed with both the quality of the shirts but also their kindness and customer service. He instead worked with trainers on the side. Grateful for your support! I ordered a six pack of different colours, all XL. They make me feel so comfortable that they are the only shirts I wear. A generic t-shirt at best and the sleeves are too long. They took no time to look into what was happening with the shipping even after I told them my order was going back and forth between several states. Anyone can write a Trustpilot review. The additional fees are used to account for the constantly fluctuating exchange market.In certain markets we have to pre-collect duties and taxes in European markets, so your pricing is VAT included, no additional import costs will be applied during the transaction. Yes they are snug and fit 1-2 sizes small. Thanks for sharing Loral! 48 to learn where not to get my tees from.Lesson learned. I'm not entirely sure where all the rave reviews come from but this is not a well made shirt. I messaged them they have awesome customer service, they sent me 4 more 1 of the 4 fit like their funny $#*! Very grateful for wives like you, Raleigh. As I was packing for my trip, I opened the package and discovered their error. We use cookies for analytics, personalization, and ads. But if they are going to shrink 1-2 sizes after a few washes its just not worth it for the money. Can't wait to purchase more things for the men in my family! Hey Gary, we're so sorry you're still not happy with your tees. Disappointed and disillusioned. Hi Jason. Brutal. Bad things: I asked to be notified when an item is back in stock. True Classic's mission is to make men look good and feel good while inspiring them to do good. We do have a 30 day guarantee and while we wont return these we will get you taken care of! I got 2 different packs. Happy to resend that if it's helpful. No noticeable difference between this and my other T-shirts. You are not responsbile for the return label (this is pre-paid by True Classic) and we are happy to help you with sizing! Love the shirts, and couldn't have asked for better assistance getting them! Safety starts with understanding how developers collect and share your data. The Dollar Has Been a Problem for Stocks. The material is pretty basic, nothing special, but not lower quality than other tshirts in my wardrobe. We would love for you to reply to your current ticket with us, or send another email to support@trueclassictees.com so we can get you taken care of. We produce butter soft, affordable, high quality fitted premium tees for men. I'm worried that a large wouldn't have the tight fitting arms as described either. This company basically stole $7 from me and I will NEVER shop with them again. 2 huge conplaints that nobody mentions. Appreciate you being here. * True Classic Tees attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. I will continue to support them. Poor quality material. Should have waited until we washed them a few times. Hi Derek, Sizing can be tricky given differences in body type. We use a very unique process with the fabrics, creating an even higher quality fabric than most brands. We are happy to provide some options to you, if we can verify your order information. Spend $150.00 more and get free shipping! Shame really. Hi Mark! I really love these shirts. We were able to locate your emails and explained at the time we received your email the order was shipped and no longer able to be changed in size. Thanks for the amazing support, Andrew! Finally, the shirt I've been looking for is here! Hopefully you'll allow us that opportunity. I saw all the advertising on social media apps and decided to give them a try since they boasted a tight fit around the arms but loose body. I contacted customer service, and they shipped out my new order 2,3 day UPS arriving on Monday, when I clearly stated I was flying out Saturday. In this day and age, how are you not using preshrunk cotton. Very grateful you found us and have elected to have True Classic as your go-to. Ordered a 6-pack of multi-colored, vneck t-shirts in XXL. They quickly responded to any issue I had and fixed it immediately, no questions asked. We do not charge our customer for the return shipping back to us. Sizing can be tricky given differences in body types and it's possible you may be in between sizes. I think 3 times now, they sent me an email only after I buy it offering me a discount because I was so patient, but I had already bought the item. Products used:6-pack of True Classic XL Men's t-shirts. Bought 6 v neck t and 6 polos after my first v neck purchase. Your search for the perfect tee is finally over! MLB's trade deadline kicking into high gear with the Brewers sending Josh Hader to the Padres in a five-player deal. He sent a a size bigger I am happy how my tshirt fit i am telling everyone about true classic. Thought I finally found a t shirt that fits my arms and chest while leaving room in the mid section just like they advertise. We can surely help you find the best one according to your needs. I will recommend them to everyone I know. I have always had an issue finding the right shirt. My order had been canceled but I contacted true classic who went above and beyond to help me out. Customer service was fantastic. EDIT: Apparently, I can't reply to their patronizing comment, so I'll put the reply here. I bought a six pack of tees. Tees arrived today and 2 of the 6 sizes are out so Trueclassictees have already started to ship 2 replacements. Never buy from them again. Really great customer service. We would love to connect and get you in the correct size. I contacted True Classic re a return. However, despite the items clearly not being as advertised they stated my shipping costs would be deducted from my refund.Sadly, I wouldnt recommend. Our fabric is a unique blend with a lightweight feel, and designed with the best quality. Oakley1065 Brea Mall, Brea, California 92821Coordinate: 33.9154641836, -117.884816582Phone: (714) 990-5947 (www.oakley.com), 6. Thanks for sharing, Gary! Cryptocurrency adversaries have used the decline in prices as an opportunity to ratchet up their criticism of digital assets. Not that much with the navy all purpose cap. I am happy to look into this with you, we do state our international return policy on our site which includes our restocking fee. The tee shirts arrived and all 3 were a different fit: some longer, some baggier and only one resembling the advertised cut. We will definitely be purchasing more. Our fabric is a unique blend with a lightweight feel, and designed with the best quality. However, Im following your process, Im presented with this message: create a Return Label and send back the returned goods with DHL using our negotiated discounted rates 33.22. I wanted to purchase some tees for my husband but wasn't sure what size would fit him. Thank. Hi Simon. I contacted costumer Service many times and received the same scripted response every time. Is it possible the package was tampered with, while in transit? We would love to encourage you to get back in touch with our support team so they can work to improve your experience and earn your trust. Best product and Customer service I've seen in years! Save your effort and money and buy elsewhere. Allen Robinson went up to make this tough TD grab over Robert Rochell in practice Monday. AVOID, they will not refund shipping even when it's their fault! I've been really impressed. We would love an opportunity to earn your trust, if you'd allow us. Thank you for sharing Andy! True Classic offers a casual and modern menswear line known for its soft and buttery fabrics, intentional fit and versatility. We chose this blend for its softness as it keeps its shape better than 100% cotton or other blends. I wonder if I can get my money back? Feels bad when there's a discount the next day on something I bought yesterday. To date, we've been incredibly successful because we are a people-first company that over-indexes on customer value. After I washed the shirt the shrink a bit. We are honored to have helped. Compare and book now! All in all, half decent service but not something I would recommend . Im 6'0 280lbs so i'm def a bigger guy. High quality cotton with a flattering fit for husky lads like me. My husband was fine with the XL T-shirt but the polo was very small, Hi Cameron. Thanks! Hey Steve, we do offer product guarantee and appreciate any opportunity to help aid in your experience. The company recently crossed the two million mark in orders, a testament to its explosive growth. Too bad. PLUS- True Classic has the best customer service. What arrived are extremely small shirts. We appreciate the opportunity to earn back your trust. Armed with a background in fashion and technology industries, we set out to build the most premium ethical T-shirts that bring together quality and integrity. I have basic graphic tees that fit much better. Would be happy to shop from these guys again, I love the shirts. If you ever need to do a return, they won't refund you shipping. You will find this provides our tees with quality that holds after wear and washing, to withstand the test of time and still fit and feel great. I ordered the 6 pack of shirts 2 of the six fit, the others not so much. We offer a guaranteed exchange rate. The material is also not very nice and seemed cheap. 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Avoid at all costs. Hey there Sara the goal of having you return and repurchase is to save you on paying the restock fee and reship shipping fees. I really like the shirts, however one accidentally got put through the dryer (only on medium heat for delicates) and it shrunk considerably. Please reach out to us through support@trueclassictees.com, I purchased a set of shirts for my husband and had a minor issue with only one of the shirt fitting a little bigger than the rest. Will you adopt me? A consumer will see this benchmark rate plus fees charged by the foreign exchange company. I can not say it enough- The True Classic t-shirt looks so good on my husband, and the company has also been a joy to order from. Best T-shirts Ive ever bought. So my husband wears an xl but has a belly? Also threads coming loose easily. They're not difficult to fit but I don't understand why the front of the caps is so uncomfortably stiff, as if it has, effectively, a piece of cardboard inside. We do offer product guarantee and would love to help with that if you'd like to provide us your order information so we can get in touch. Best T-shirt pack - Mens Health. Please let us know if we can help with a return or exchange for more tees! I will surely recommend them to everyone I know. So I would like to take a look and see whats going on! And you shouldn't either! Hey Christian! We just need to verify the order information, so we can take a look. Why organic cotton T-shirt are good for you & the Earth, LA-Made clothing: our T-shirts are proudly Made in California. I wear an extra large and this is on the small side and I haven't washed it yet. I had a small shipping complication and these guys made it right immediately. Premium menswear brand bolsters its global presence by bringing ultra-soft, high-quality apparel to shoppers in key markets. Jordan when out his way to asked me questions to come up with the solution. Thats such a big pet peeve for me and this 18 dollar shirt did it in only one wash I ordered a large size T-shirt. We chose this blend for its softness as it keeps its shape better than 100% cotton or other blends. I asked someone on their social media and was given his size, pack options, and how I could get a welcome code all within what seemed like a few minutes. Just my experience. All of the clothes that I have ordered from True Classic have arrived in a very quick manner. We do offer long body tees which it sounds like maybe another option based on your height. Really smart and a good fit for the 4 perfect ones received. Your experience is important to us and we'd love to try to help with sizing on your order. You can try to dialing this number: (404) 395-8887, 1. I tried live chat told me I was to late for return and they cut me off. I emailed them my problem (Shirt was unraveled at the collar) My shirt was replaced within a few days. Sizing can be tricky given differences in body types and it's possible you may be in between sizes. Donating 10K+ tees a month to homeless vets, shelters, schools & communities in need. No bueno. VANCOUVER, British Columbia, Aug. 01, 2022 (GLOBE NEWSWIRE) -- Ero Copper Corp. (TSX: ERO, NYSE: ERO) ("Ero" or the Company) is pleased to announce the appointment of Ms. Jill Angevine to the board of directors (the "Board") effective August 1, 2022. The T's and Henleys in a large are a tight fit but haven't shrunk even though they advise washing in cold water.The Polos are a comtemporary/athletic fit with lighter moisture wicking material. Of course, the shirts themselves are a fantastic value. This company basically stole $7 from me and I will NEVER shop with them again. For additional information, please visit www.trueclassic.com. Processing/shipping time is decent and status update emails are good but thats kind of expected. We can surely help you find the best one according to your needs. Tip for consumers:Be very careful and look at your billing. I wonder why in the reviews no one else mentions this? EDIT: changed to 3 star as to be fair they have confirmed the returns is prepaid and agreed as a gesture of goodwill not to charge the restocking fee (although the fact they have this fee in the first place is ridiculous). What makes The Classic T-Shirt Co unique. Very disappointed to find that when I purchased "The Color 3 Pack" from True Classic at a price of $49.99 plus shipping, I was actually charged 54 plus shipping.At no time during the order transaction, was the price changed posted. We're sorry you don't care for it, however. Top-notch customer service has been a key pillar of our business since the start and will be instrumental as we move ahead.". Consumers satisfied with True Classic Tees most frequently mention customer service.True Classic Tees ranks 44th among Men's Clothing sites. The U.S. Dollar Index (ticker: DXY) has gained almost 10% this year. Worked with me to exchange an order even though it was outside of their normal return window. Even just via email, they were responsive, professional, clearly REAL human beings, and generously applied a discount code I received post-purchase as a refund, with zero hassle. Glad to hear your policy states that the shipping is non-refundable. I am so glad we could help out, Jennifer! The shirt will shrink one full size after you wash it. Won't answer me. Our Support Team is here to help 7 days per week, 9 AM to 9 PM EST, THE CLASSIC T-SHIRT COMPANY1812 W Burbank Blvd #5546Burbank, CA 91506, Instagram | Facebook | Pinterest. Also, chances are we did upgrade your replacement shipment, but would need to confirm with the actual order to make sure. Sooo small! I can't tell any difference, unfortunately. Quick and easy ordering, delivery is fast and prompt as well. Dazzling 4K visuals, with all your streaming faves built in now $170 off at Amazon. LOS ANGELES, June 6, 2022 /PRNewswire/ -- True Classic, the leading direct-to-consumer premium menswear brand, today announced its expansion into the U.K., Canada, Australia and New Zealand. Mediums were way too tight. Just annoyed at this point and will continue to reach out. Despite the overly expensive shipping costs, after deliberation I opted to buy a 3-pack of the crew tees, sold on the countless adverts re the fit. Data privacy and security practices may vary based on your use, region, and age. Quality products easy return policy. I took the size fitting quiz and it was true to size, so I would definitely recommend taking that to find out your size. Really great fit, great selection, very soft. Theyre also super soft, wash well and reasonably priced. Verification can help ensure real people write reviews about real companies. We have emailed and offered to reship the package and offered to refund the shipping. "Our strategic priorities include expansion into new markets and geographies," said Ryan Barlett, True Classic's co-founder and CEO. The team announced Smith passed his physical. I put in my measurements on the site and was advised on a Medium. This is the rate at which large international banks exchange hundreds of millions of dollars, but no one can buy at this rate. The customer service here is bad. However, as Im based outside the US I cannot get an exchange, instead I have to return the goods and then reorder, meaning Im paying import duties twice and being charged both to return and for restocking charges.I will probably not reorder now, as the t-shirts themselves appear to be quite thin and poor quality especially when compared to similar priced shirts in the UK. Also, save my credit card info already!! I'm not kidding. Read more. Soft generic cotton t-shirt. We do try to message care instructions since our product is a unique blend which should not experience extreme shrinking. I wanted to thank you True Classic team ( Jordan) you guys are amazing. We would love to help you find the best fit. Elegance Topacio's Shoes1108 San Fernando Rd, San Fernando, California 91340Coordinate: 34.2831350477, -118.442145391Phone: +18188380232, 3. I would not recommend ordering from them. I would rather someone give me bad service, than no service at all lol. I was eagerly anticipating a tailored T-shirt that was markedly different from a cheaper, ordinary T-shirt. We have not heard of any complaints regarding a stiff front, but your happiness is important to us. If you don't want to post on a public platform (we totally understand) you can email us at support@trueclassictees.com, Gain trust and grow your business with customer reviews. Days after a mystery winner struck the $1.3B Mega Millions jackpot, dozens of Illinois residents flocked to this lucky suburban Chicago Speedway. Can't say enough positive things about True Classic Tees support! Does your policy also state that it takes days for a representative to get back to your customers? Thank you for sharing Eric, we do message up to a 5% shrinkage depending on how the tees are washed. Thank you for sharing Shin! A Texas man was sentenced to seven-and-a-quarter years in prison for provoking the crowd at the U.S. Capitol on Jan. 6, 2021, and other crimes, representing the longest sentence given to a Jan. 6 defendant so far. Got tees and they were baggy. Shop local.-Update: if you dont charge customers for return shipping that is how it should be. Wall Street ended a three-day winning streak and crude prices plunged on Monday as economic data from the U.S., Europe and China showed demand weakening under inflation pressures, while the looming possibility of recession curbed risk appetite. Our customer service team would be happy to assist you with sizing if you reach out with your order information! I am happy to look into your order for you! Id be happy to look at your ticket! And you shouldn't either! We appreciate your insight and value your experience. We firmly believe that building a business that helps a good cause along the way is the only way to grow.