No one had ever even asked to come out and see the floor. Javascript is currently disabled in your browser. The merchant was very uncooperative and did not offer any solution. Customers can: Our Design-a-Room online tool has always been a great way for customers to get a sneak peek at how new flooring would look in their home, said Amanda Wilkinson, Digital Strategy Manager at Armstrong Flooring. What is Wayfinding and Why is it Important? The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. FaucetDirect.com strongly opposes the practice of sending unsolicited email for commercial purposes, otherwise known as "spam." Si vous dsirez connatre la disponibilit des produits et obtenir des renseignements en fonction de votre emplacement, il serait prfrable que vous consultiez notre site Canada. eight manufacturing facilities globally. No returns on sample flooring or tile products. PO Box 10068 JavaScript must be enabled in order for you to uses this site. Armstrong Flooring is an official sponsor of Save a Sample! https://hdsupplysolutions.com/ProductDisplay?urlRequestType=Base&catalogId=10054&categoryId=10393&productId=1159759&urlLangId=-1&langId=-1&top_category=&parent_category_rn=&storeId=10051. Unsubscribe at any time. I had hoped it would have performed much better and lasted a long time. (Basically they didn't want the product even if unopened and untouched.). Samples: Once you get a dent it's impossible to clean out the dirt that gets in it. If this is how the floor looks after 4 years what can I expect in 10 years? It was definitely our fault for changing our mind before installation. They offer the most extensive assortment of flooring created to provide comfort and increased performance to save you time and create a beautiful living space to enhance the beauty of your home. Actualmente se encuentra en el sitio web de Armstrong Flooring de United States (English). Headquartered in Javascript is currently disabled in your browser. Enjoy reading our tips and recommendations. Click OK to extend your time for an additional 0 minutes. You can get started at the Design-a-Room page, found on Armstrong Floorings Residential flooring website under Inspiration. We have a pool and we had a small puppy who was peeing on the floor and I'm sorry but somehow I don't think a dry floor cleaner is going to clean up dog pee or poo. sample products to local art programs, which use the recycled samples to create unique art that also supports The company continually builds on its Please be aware that the site may not function as intended. I'm so disappointed in myself for purchasing this product. You are currently on the United States (English) Armstrong Flooring site. Bought Armstrong Alterna flooring and after install noticed nicks in floor. The carpet store manager literally said, "They said they can't sell it." Please be aware that the site may not function as intended. I laid it myself, and it went down very nicely. Request, Fine Print The combination of filters selected provide no results. Get buying tips about Flooring delivered to your inbox. You are currently on the United States (English) Armstrong Flooring site. Don't buy this product! I have 2 missing boxes. It looks like scuff marks all over it. Additionally, this program addresses all three sustainability pillars: People: Educate design students 2022 AFI Licensing LLC, All Rights Reserved, continue browsing on United States (English). Use the designated recycling bins (provided by Armstrong Flooring) to dispose of the old floor. Parent company Armstrong World Industries began operations in 1891 and is headquartered in Pennsylvania. Our content is intended to be used for general information purposes only. For more information about reviews on ConsumerAffairs.com please visit our Then, they responded that these variations are normal. Go to Armstrong Flooring Middle East and Africa. Basically, there are some that stand behind their product and some that don't. At Armstrong Flooring our On&On Recycling Program helps you save money while also keeping flooring materials out of landfills. Armstrong Flooring showrooms across the United States display the widest variety of Armstrong products, but its flooring is also sold at preferred retailers and home-improvement centers. It helped but still not the same. CLICK here for location near you! The Armstrong Flooring D7157461-SAMPLE has been discontinued, ** See similar or replacement items below **. This program provides a mutual benefit across three groups: A&D Firm: Reduce library waste, and recruit future employees resilient, 150-year legacy by delivering on its mission to create a stronger You are currently on the United States (English) Armstrong Flooring site. He basically said our issue was "an environmental" issue and they would not honor the warranty claim. Vous vous trouvez actuellement sur le site United States (English) d'Armstrong Flooring. For product availability and information for your current location, you may prefer browsing our Canada site. The supplier where I bought the floor did give us all our money back except for installation costs. Armstrong and Ohio Valley Distributors, in this instance, didn't want anything to do with something they were still selling on a day-to-day basis. Took 7 hours to try and clean. For product availability and information for your current location, you may prefer browsing our South Asia site. Big mistake. I was told from the flooring company this was the best product when it comes to scratches, dents, and water. The floor is only 2 years old now. SAVE ON SHIPPING of select major brands! 1770 Hempstead Road We had a cheap laminate floor before for years and never had a problem with it, not even a mark. However, during construction, our contractor noticed that the vinyl planks were separating at the joints. Warehouse PICKUP NATIONWIDE available. You are currently on the United States (English) Armstrong Flooring site. You are currently on the United States (English) Armstrong Flooring site. Almost each tile has at least one nick or gouge in it. eight manufacturing facilities globally. I would have done much better with hard tile - and the cost would not have been much different. You are currently on the United States (English) Armstrong Flooring site. We just wanted something that looked nicer than that yellow orange flat floor. You are currently on the United States (English) Armstrong Flooring site. Lancaster PA 17605. For product availability and information for your current location, you may prefer browsing our South Asia site. For product availability and information for your current location, you may prefer browsing our Australia / New Zealand site. Design a room: *FREE, next-day delivery on most orders to most areas. Armstrong Flooring, Inc. (NYSE: AFI) is I contacted Carpet Fair several times via email, sent photos and spoke to someone in the store and was told "they are working on it" and "these things don't move fast.". This email will not be used for purposes other than the one clearly stated above. Armstrong Flooring Offers Free Samples for Consumers in New Shop At Home Campaign. That was months ago and I haven't heard anything since. Unfortunately, within two days, we learned after doing more research that the product has bad reviews, reported problems with premature wearing/tearing and is, according to reviews, extremely hard to get clean and keep clean. Sample sizes vary by manufacturer and are typically delivered as a small section of the base product, swatch or sample board. Vous vous trouvez actuellement sur le site United States (English) d'Armstrong Flooring. It looks like you have your browser set to block cookies. Well start sending you the news you need delivered straight to you. Apparently you can only use a special dry floor cleaner. We purchased an Armstrong vinyl plank floor (A6899 Luxe Plank) from them for our kitchen. We recently started a remodel of the kitchen with plans to keep the flooring in place. We took possession of our house at the end of October 2019 and now, just shy of three months, the floor is all scratched and dented. Levels of retail partners: 5 Year Light Commercial, Limited Lifetime Residential. Id had linoleum before but liked the look of the barn board design. Armstrong delivers attractive, durable hardwood, laminate and luxury vinyl tile that surpasses customer expectations. Access this product information directly from your mobile device, or share the product with someone else by sending it in a text message. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. For product availability and information for your current location, you may prefer browsing our Australia / New Zealand site. Prosperity: Develop future generation of employees. Vous vous trouvez actuellement sur le site United States (English) d'Armstrong Flooring. We called McSwain, who in turn sent someone to the house (Paul I believe) and he was extremely rude and condescending. Our sustainability manager is here to help. Its an easy DIY project and you save a bundle. a leading global manufacturer of flooring products and one of the industrys Bought some Armstrong laminate floor here a couple of years ago and almost immediately the floor started to deteriorate. What is Wayfinding and Why is it Important? You are currently on the United States (English) Armstrong Flooring site. For product availability and information for your current location, you may prefer browsing our North Asia site. 2022 AFI Licensing LLC, All Rights Reserved, continue browsing on United States (English). & Catalog Icons, Account Change You are currently on the United States (English) Armstrong Flooring site. It also picks up every single foot track regardless of whether you are wearing shoes or not. Para conocer la disponibilidad de productos e informacin sobre su ubicacin actual, puede preferir navegar en nuestro sitio de America latina. The sample looks like white marble with grey veining but it came with black veining. We understand that, although I wish our local store had told us specifically it was considered a special order by Armstrong and their distributor. What a joke. No other information provided. This was at about two months in. Please change your browser's settings to enable cookies and try again. Weve had two inspectors come out, one from Rite Rug and a independent contractor selected by the manufacture, but neither seemed surprised or concerned. Para conocer la disponibilidad de productos e informacin sobre su ubicacin actual, puede preferir navegar en nuestro sitio de America latina. Since then I have seen many, many gouges and nicks appear in the flooring. Please remove them. For product availability and information for your current location, you may prefer browsing our Australia site. Visite Armstrong Flooring de America latina. still working with customer service to resolve. However, it seems JavaScript is either disabled or not supported by your browser. The "Design a Room" feature on the Armstrong website allows customers to upload photos and then select flooring, wall colors and more using a digital visualizer. We've had the floor for 3 years now and I've hated it since the day it was installed. Absolutely ridiculous. Vous vous trouvez actuellement sur le site United States (English) d'Armstrong Flooring. Armstrong Flooring will ship up to three flooring samples for free. Now weve enhanced it with new features to improve the visualization of new flooring. For product availability and information for your current location, you may prefer browsing our Canada site. The selected finish has been discontinued and is no longer available. Steer clear of both McSwain's and Armstrong! FaucetDirect.com is a, Durango - 12" Wide Vinyl Plank Flooring - Textured Stone Appearance- Sample, Shop All Armstrong Flooring Durango Collection Products. You are currently on the United States (English) Armstrong Flooring site. We want to make it convenient for homeowners to keep those plans moving forward, with free samples delivered right to their door, and easy-to-use online design tools.. Students are then invited to the firms for educational events, like CEUs, where they can earn professional learning credits, as well as keep the recycled samples for use in design projects as part of their higher learning. Headquartered in Javascript is currently disabled in your browser. You are currently on the United States (English) Armstrong Flooring site. For product availability and information for your current location, you may prefer browsing our South East Asia site. Luxury Flooring with Diamond 10 Technology, MedinPure PVC-Free Sheet with Diamond 10 Technology, Rejuvenations Restore: The Perfect Balance. I ended up ordering wood from a local hardwood supplier AND after inspecting each plank they were all 3.25 inch EXACTLY. See reviews below to learn more or submit your own review. You are currently on the United States (English) Armstrong Flooring site. Its location on this page may change next time you visit. My position is working with builders on large scale building projects. Para conocer la disponibilidad de productos e informacin sobre su ubicacin actual, puede preferir navegar en nuestro sitio de America latina. It cost several thousand and is probably the worst purchase I have ever made. Beware of the details from Armstrong, their distributor(s) and Alterna LVT in particular. It was supposed to be their top-of-the-line floor and was sold with a lifetime warranty. Samples are available at participating retailers and can be ordered online for $5 each. This profile has not been claimed by the company. My wife and I have learned since then that not all flooring companies and distributors have those kind of rules. Unfortunately, we had a very bad experience with McSwain flooring and will never have them or an Armstrong floor in our house again. Unfortunately I wasn't home when they laid it or I would have had them take it back. I just don't have the time to keep after the store and the company on a regular basis. Armstrong Flooring, Inc. Products: All Rights Reserved. Not sure what I can do about it. Armstrong is one of the leading manufacturers of residential and commercial flooring products, committed to designing innovative, healthier flooring solutions that are eco-friendly for their clients. I am so disappointed in this product. Suggested site content and search history menu, Armstrong Excelon Vinyl Dry-Back Floor Tile, 12 x 12", Cottage Tan, Carton/45, Armstrong Luxe Vinyl Planking Natural Maple, Carton Of 24, Account Change We now have a terrible floor and will need to replace. I dropped a fork on the floor and it dented! Our kitchen is no different from any other kitchen, so their excuse of it being an "environmental" issue does not hold water. This flooring can be installed above grade (upstairs), below grade (basement), or on grade (ground level), Installation requires underlayment and moisture barrier. Lancaster, Pennsylvania, Armstrong Flooring safely and responsibly operates Just asked for another tile to test. For product availability and information for your current location, you may prefer browsing our North Asia site. Upgrades to the companys online Design-a-Room tool make it even more convenient to compare products and see how new flooring will look in their home. It will save you all the hassle of installing a new floor. Now I can live with it, cover with a large rug or pull it up and start over with all new underlayment. That was two of us. For product availability and information for your current location, you may prefer browsing our North Asia site. This item has been successfully added to your list. Please be aware that the site may not function as intended. My husband and I are so disgusted with this floor and by the fact that we paid so much for it. We ordered Armstrong Alterna luxury vinyl tile, or LVT, through a well-respected local flooring store that we have worked with before and set up to have them install it. Si vous dsirez connatre la disponibilit des produits et obtenir des renseignements en fonction de votre emplacement, il serait prfrable que vous consultiez notre site Canada. 2000-2022 Build.com, Inc. All Rights Reserved. Please be aware that the site may not function as intended. You are currently on the United States (English) Armstrong Flooring site. Go to Armstrong Flooring Australia / New Zealand. No thanks, I'd prefer to continue browsing on United States (English). Do yourself a favor and just throw your money in the garbage before buying an armstrong product. Actualmente se encuentra en el sitio web de Armstrong Flooring de United States (English). Everything was great until one day my dogs got very excited about seeing who was at the door. For product availability and information for your current location, you may prefer browsing our Latin America site. Luxury Flooring with Diamond 10 Technology, MedinPure PVC-Free Sheet with Diamond 10 Technology, Rejuvenations Restore: The Perfect Balance. If flooring arrives damaged or is defective, please call for assistance (800-375-3403). The company manufacturers products for both the residential and commercial market. For product availability and information for your current location, you may prefer browsing our Greater China site. Fast forward 5 months later and today they rejected the claim stating, "issue you are having with your flooring is not a warranted issue". We tried to cancel the order before it arrived, or have it returned and restocked (with a willing restocking payment from us. future for customers through adaptive and inventive solutions. Actualmente se encuentra en el sitio web de Armstrong Flooring de United States (English). Privacy, Fine Im not going to rip it up so Ill just have to live with it, but if you have dogs, dont bother with it. This initiative allows design firms to easily deliver excess United States (English) Armstrong Flooring , Seven Oaks School Division / Ecole Templeton, Embrace Clinic at Surrey Memorial Hospital, The Truth About Static Load Limit Testing, Comparing Commercial Vinyl Sheet Flooring vs. Linoleum, Rigid Core Flooring for Commercial Spaces. You are currently on the United States (English) Armstrong Flooring site. I bought Armstrong luxury vinyl plank tile (3'x6) for my kitchen and dinette area. Customers rate us 4.8/5 based on 1131 reviews. Woodwudy.comis proud to have a long standing relationship with Armstrong and to carry a complete line of the Armstrong brand award winning products. I only use Armstrong's Once & Done to clean the floor - which is very expensive and I don't think cleans very well. Some have more than one. for Art, whose mission is to divert architectural and The last time I heard from the store they offered to replace the floor with a similar product (which I would never want), but I had to pay half the installation - $500. This is a sample of D71561D. ConsumerAffairs is not a government agency. As you can imagine this has been very frustrating. fundraising. Planks revived were all different sizes in width, some were wider or narrower by 1/32 or 1/16 of an inch. Wish I had of keep it. I think they are all just waiting for the 5 year warranty to run out on me. We selected the Armstrong Ridged Core American Elm in peppercorn through our builder Ryan Homes. 9:00 AM - 4:30 PM EST. I also like the idea of being able to replace the applicator. A national program, On&On Recycling is a closed-loop process, meaning reclaimed materials are recycled into new Armstrong flooring. Got the armstong rep out and asked to have replaced. 2022 AFI Licensing LLC, All Rights Reserved, Recycling Programs for Products & Samples, continue browsing on United States (English). No thanks, I'd prefer to continue browsing on United States (English). Lancaster, Pennsylvania, Armstrong Flooring safely and responsibly operates You are currently on the United States (English) Armstrong Flooring site. You are currently on the United States (English) Armstrong Flooring site. Armstrong Flooring offers an impressive array of products, including solid hardwood, engineered hardwood, laminate, resilient vinyl sheets and tiles and linoleum. Get matched with a contractor or specialist on HomeAdvisor. Please alter your selections. We offered to pay twice the $65 shipping fee), and were told that the distributor wouldn't accept the return of that product even with a restocking fee. Request, California For product availability and information for your current location, you may prefer browsing our South East Asia site. No thanks, I'd prefer to continue browsing on United States (English). resilient, 150-year legacy by delivering on its mission to create a stronger Design-a-Room offers a virtual look at how your home can be enhanced with Armstrong Flooring products including rigid core flooring, luxury vinyl tile, engineered tile, and vinyl sheet. Go to Armstrong Flooring Australia / New Zealand. For product availability and information for your current location, you may prefer browsing our Latin America site. The floor always looks dirty especially with all the nicks and gouges. Installation: I would never recommend this flooring to anyone, and Armstrong should be ashamed for passing this junk off as high quality. Go to Armstrong Flooring Middle East and Africa. However, their spinning and jumping and other excited moves did not go well with the tile. You are currently on the United States (English) Armstrong Flooring site.