Couldn't check in until after 5 pm. The ride into the front entrance was loaded with potholes. Send me emails with travel deals, special offers, and other information. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Can make lots in commission if you are good, If you are good at booking and getting people to show up, you are held to a higher standard then others, Love the job but pay and benefits are terrible, the hotel has switched hands mulitple times in the past and your scared if your going to have a job and there check will bounce for the week. The only amenity still open. We wont be The place was a nice mountain getaway, very relaxing and beautiful views. Very few channels available on tv but Wifi signal was strong. Many travellers enjoy visiting Lehigh Tannery Historic Site (6.5 km). There is also e coli in the water. There was no breakfast or coffee. Francis Walter Dam is 3 miles from this hotel. Also, the owners wanted you to do the work of 5 different people for one persons wage without any benefits such as health insurance or even sick,vacation time and holiday pay.I would advise that if u are looking for a temporary job this one would be fine, but if you are looking to grow and have a company who cares pls look somewhere else. Conveniently located restaurants include Powerhouse Eatery, White Haven Family Diner, and Charlie Weaver's Bar & Restaurant. looks closed or should be closed. Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges). Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. My room number was 524. Breakfast should be available and amenities besides pool were closed. we heard sound but no picture. While we were checking in an employee was quitting and trying to figure out final paycheck. We declined since trip was for activities going on during 8-15th. the location (just off the highway), beautiful looking building, the warm welcome from the staff. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. The Bar/Coffee shop in the property was very convenient . We didnt have time to check out the resort so we dont even really know what is there. Walls are thin so you can hear people in the halls very easy. What tips or advice would you give to someone interviewing at Mountain Laurel Resort? Use this rating to help choose your stay! In the heart of the Poconos, our beautiful facilities include a spa (under construction at the moment), a fully equipped fitness center, as well as an indoor and outdoor pool. Each review score is between 1 and 10. Simply furnished, each room at Mountain Laurel Resort features a TV. Route 940: PO Box 9, White Haven, PA 18661, United States of America. Disliked: Cleanliness, amenities, property conditions & facilities, While, I later came back and found the additional "resort fees" listed in the description of the hotel, I found it to be a scammy to have additional fees added on at time of checkin, it's not like I could leave and find a different place easily then. Pool access available from 9:00 AM to 10:00 PM. Our resort boasts various attractions, including an on-site nature trail, arcade, and miniature golf course. Rating 5 - Excellent. Posted by a verified traveler on Mar 1, 2021, Mar 1, 2021 There are more places to choose from in the, mountain laurel hotel white haven, mountain laurel resort and spa, mountain laurel white haven, mountain laurel resort spa. Super easy job as long as you are good at your job. You never get raises. Checked in and checked out the guest. You also make a commission on all the bookings that due show up to tour. Posted by a verified traveler on Jul 30, 2021. They wait a week to put you in the time clock, then misplace your paper time punches. Digital television is provided. The property was run down and everywhere one looked, there was disrepair and maintenance required. by Mountain Laurel Management. Shower was warm, not hot. Copyright 19962022 What is the most stressful part about working at Mountain Laurel Resort? Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Own or manage this property? A balcony is featured in all rooms. Front desk staff will greet guests on arrival. They renovated as a band aid. (I was told by an important looking man at checkout that ants come with the territory. However, the place was just too rundown. Additional sorting options might be available (by type of traveler, by score, etc). Thank you for your feedback. Very dissatisfied!! Our community is ready to answer. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. NED I SAY MORE ??? Lastly, It was hard to identify who staff was. We appreciate your feedback. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. I also liked the view of the mountains while in the pool, and the ability to enjoy cool mountain air from my balcony at night. Taxes and fees that are shown are estimates only. We have more than 70 million property reviews, all from real, verified guests. Now were in our room I open the door and get hit in the nose with a stench of wet dog. The pool; bar lounge; cleanness; free parking, We requested garbage bags and bath towels and never received them. Its needs a ton of work but the staff are extremely friendly and willing to go the extra mile if they can. Ormela Boodram. I really feel bad for the employees as most were very friendly. Error: Would not return. The lack of noise reduction between adjacent rooms is severely lacking. I guess my experience wasn't the best because of bad management and not very constant work hours. it was alright it could have been better if their restaurant and bar were open. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. The pricing is great. The lake is overgrown the mini golf is closed and run down. They dont care about their employees or guests at all No health care, Not enough money, Can't even get weekends or holidays off. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center. 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Your current currency is U.S. Dollar, Choose your language. Special requests can't be guaranteed and may incur additional charges. The workers were pleasant and tried to be accommodating. Mountain Laurel Resort features an indoor pool and a seasonal outdoor pool. Property still needs work, but you can tell they're trying. Hot tubs are broken and not opening anytime soon. So it was all about the customer always being right. Went there in February with my family for my son's birthday. Featuring on on-site spa, this resort is conveniently located off of the Pennsylvania turnpike. You either really love this place, or hate it according to the reviews. Yes, it offers wheelchair access. But, we would come back. I liked the scenery alot I really enjoyed the balcony that's a plus. Hot water shower not hot at all. We need both a check-in and a check-out date to check availability. They underpay and overwork staff and the schedules are not good. I'm always leary of a "cash only" bar. The restaurant on site was only open for breakfast and some lunch which was mediocre at best. Claim your listing for free to respond to reviews, update your profile and much more. The kids enjoyed the pool and the hotel had a lot of activity for the kids. Having a kitchen is big convenience for meals instead of eating out for every meal.