uppababy wheel lubricant

Does your CRUZ stroller need a Tune-UP, but you cant make it to a Tune-UP Gear-UPevent? Dont worry, we have some step-by-step tips you can do at home to get your stroller running smooth again. It's never the majority of reviews, but what alarms me is how often people say they've gotten replacement wheels and a replacement frame or a whole second stroller and the problem persists! They'd get stuck sideways when turning on slick floors (like inside a grocery store). Super Lube does not contain metal additives, making it the perfect lubricant for applications where plastic is in contact with other plastics. Travel safe this holiday season with our UPPAbaby TravelSafe program. And with customer service, especially in Canada? Posts focusing on the transition into living with your new little one and any issues that may come up. When salt and sand get lodged in the wheel of a baby stroller, it can create a loud squeaking noise and create a rocky ride for its tiny passenger. Get Multi-Purpose Synthetic Grease with Syncolon (PTFE) now! For warranty claims, maintenance tips, product info, feedback, Ideal for quick text questions and general support, maintenance tips, product info, Monday Friday 8:30 a.m. 3:00 p.m. EST, For quick questions during business hours. Did they send it because it was under warranty? I'm in Canada and have a Cruz, 2015 model I think (bought late 2015). We looked at the Cruz first and it didn't fit in the boot of our car without takeing the wheels off. | I did notice last week that it didn't look like a very smooth ride. Does your VISTA stroller need a Tune-UP, but you cant make it to a Tune-UP Gear-UPevent? We have the city mini GT. LO loved to go for walks in the bassinet. I have the Cruz and love it. Super Lube Grease lives up to the Multi-Purpose name. Does your G-SERIESstroller need a tune-UP, but you cant make it to a Tune-UP Gear-UPevent? Unlike some competitors, Super Lube is compatible with the plastic and polymer materials used in the making of the stroller, ensuring that there will be no damage done to the stroller. Are you getting the bassinet as well? We walk everywhere and do not own a car, and we live in a condo. We haven't had any problems with the tires in the year we've been using it but I did break off the latch that holds the stroller together when it's collapsed. Super Lube has excellent water resistance and rust inhibiting properties, meaning that a rainy day will not put your stroller out of commission. It was so fast and super easy to fix. I do have the newer 2017 model and there were enhancements to the wheels, among other things. Two of my friends have bought one since, because of all the praises I keep singing about it. Wipe clean with a damp cloth, spray cleaner, or compressed air. Does the Cruz lay completely flat? Super Lube is clean; transporting these strollers will not cause excess grease marks around the home, in your car, or anywhere else. The Cruz seems great in terms of compactness and lots of storage BUT I keep reading bad reviews of the wheels. (We're not short of space). The lubricant worked perfectly and it's been smooth sailing ever since (about a year). Press J to jump to the feed. Box 405, Bohemia, New York 11716-0405, Copyright 2022 Super Lube. I love our Cruz. 2014-earlier CRUZ strollers:Fold the stroller in half and wipe out any dirt and debris from the middle joint. 2014-EarlierMiddle Joint with Metal Hook. Use a mild detergent or damp cloth to remove any dirt or debris, then place a dose of lubricant, like lithium grease or silicone, in the notch in the wheel shaft. You can squeeze some bike chain wax, a beeswax lubricant, a little white grease or even squeeze some BuggyLOVE Wheel Love into the brake housing, let it soak in, hit the brake a few times and this will lubricate and clean out the mechanism keeping your brake smooth and easy to use. We can help! Press question mark to learn the rest of the keyboard shortcuts. Dont worry, we have some step-by-step tips you can do at home to get your stroller running smooth again. Still haven't had to use the replacement wheels. I can't gush enough about how much we love our Cruz and the service. Ranting and gushing is welcome! I see the description says that it "fully reclines" but apparently in specific reviews it only goes down to a 27 degree angle. We had an issue with the front wheels. Concerned over car seat safety? Lubricate again if needed. We still have an issue that after the brake is on the wheel gets stuck for a bit you have to go backwards then forwards. Customer service was very good and prompt. To maintain your MINU we suggest lubricating your front wheels to keep you strolling along smooth a silk. Do not store your stroller in a damp environment (such as an unfinished basement or outdoor shed). Store in a dry place. I have the car seat as well which is awesome, very easy to install and clicks in and out of the wheels. http://buggylove.com/, For warranty claims, maintenance tips, product info, feedback, Ideal for quick text questions and general support, maintenance tips, product info, Monday Friday 8:30 a.m. 3:00 p.m. EST, For quick questions during business hours. Heres how to administer a Tune-UP at home: Download the Stroller Maintenance Checklist (PDF 1Mb) to take this checklist with you and for more information about cleaning your stroller. 2014-earlier CRUZ strollers: Flip over your CRUZ frame and at the bottom of the brake pedal you will see 2 screws. Unfold the stroller again. For warranty claims, maintenance tips, product info, feedback, Ideal for quick text questions and general support, maintenance tips, product info, Monday Friday 8:30 a.m. 3:00 p.m. EST, For quick questions during business hours. I can't tell if I'm just seeing the 1% of customers of any product who are loudly unhappy on the internet, or a serious red flag. Super easy to use. If you have a Cruz, what's your experience with the wheels? If it slides, rolls, swivels or squeaks, Super Lube it! You will see silver square nubs, or pins, that engage on the cross bars when the stroller is open (the G-LINK has one pin located on the center frame, below the release handle). I love the stroller! We used the bassinet exclusively for the first 3 months. The culprit is salt and sand. Copyright 2022 Super Lube. We do not own a car and also walk everywhere. It is also helpful to lubricate the section of framing above and below the silver square nubs. I am getting the Snug Seat tomorrow. For warranty claims, maintenance tips, product info, feedback, Ideal for quick text questions and general support, maintenance tips, product info, Monday Friday 8:30 a.m. 3:00 p.m. EST, For quick questions during business hours. My LO is 18 months and just stopped using it as her car seat and probably could have kept using it til she was 2. | While the strolleris open, spray out the cross support bars where they meet the stroller frame. I am currently pregnant and trying to sort out which stroller to get. I contacted customer service and they suggested the pegs that attach the wheels to the stroller weren't lubricated properly and so sent me a little tube of lubricant with instructions (super easy) AND sent me a replacement set of front wheels. Why UPPAbaby Recommends Rear Facing as Long as Possible, For warranty claims, maintenance tips, product info, feedback, Ideal for quick text questions and general support, maintenance tips, product info, Monday Friday 8:30 a.m. 3:00 p.m. EST, For quick questions during business hours. Super Lube can help. We have friends that got the bassinet and love it. We suggest you service your ride at least once a year and recommend performing a monthly inspection. Heres how: Check out this video below to help illustrate how to service your front wheels. I was left very happy. Here is a video showing this process: Spray clean back wheels and lubricate with WD-40. Schedule a one-on-one virtual consultation for product support, a car seat check or service appointment. Remove front 2 wheels and wipe down and dry thoroughly, Lubricate all 4 wheels shafts with a household lubricant like white lithium grease, super lube or BuggyLOVE WheelLOVE. Below are some helpful tips to keep you strolling safely and happily. I'm going to try to empty the basket and check if it's the wheels. Remove your 4 wheels from your VISTA and CRUZ as shown in your manual (or you can always contact me and I can walk you through it) and wipe them down with a damp cloth, and dry thoroughly. The MINU offers modern conveniences in a portable, lightweight stroller. We assumed it was because we have so much weight in the basket most of the time. After a few forays into the winter wonderland, maybe your VISTA or your CRUZ may sound a bit squeaky. Contact tuneup@uppababy.com about any visibly overused or broken parts. My MIL is Italian and couldn't believe how fast and helpful they were because in Italy they would never do that. The fix is super simple. https://tuneup.uppababy.com/wp-content/uploads/2018/09/MINU18_wheelclean.mp4. This stroller company chose Super Lube for a number of reasons, including: Super Lube is trusted for items as delicate and important as a baby stroller and is strong enough to be relied upon in industrial factories. and she called customer service and they sent her a brand new set! Schedule a one-on-one virtual consultation for product support, a car seat check or service appointment. Just like maintenance extends the life of your car, routine maintenance extends the life of your UPPAbaby stroller. Thanks! Remove your back wheels and wipe down the wheel housing and wheels to remove all traces of dirt or grit. 2014-earlier VISTA strollers: Fold the VISTA and spray out the black plastic middle joint with WD-40 and tap on spring loaded middle joint to make sure it is free of dirt and debris. A manufacturer of high-quality strollers has begun shipping their strollers with 1 cc packets of Multi-Purpose Synthetic Grease with Syncolon (PTFE). They stopped turning and I started getting very pissed. The best part is how gigantic the storage area is. Have you used that at all? I contacted the customer service and they immediately shipped me a bottle of lubricant (I hope that's the right word lol) and two complimentary wheels even though it was just the lube it needed. We have the 2017 Cruz. Spray WD-40 on either side of metal hook and pump hook up and down several times. It has great wheels. Schedule a one-on-one virtual consultation for product support, a car seat check or service appointment. For an added preventative, add a dose of petroleum jelly or BuggyLOVEs Wheel Love to keep the squeaks at bay. I'm not sure if we will get the bassinet or not, it depends on what comes up on our local buy/sell groups (would rather not pay to buy it new they come up used so often!). Here is a quick video we made showing this process: 2015-later CRUZ strollers: Fold the CRUZ and wipe down both sides of the middle folding joint. A friend has the 2015 model and this year, after two years of use, she said her wheels were worn (but I think that's normal after using it almost daily for 2 years!) All rights reserved. P.O. Login. Are the new models different? Once you clean out these areas and let the wd-40 work into the joints, open and close the stroller several times to work any residual dirt out of the moving parts. Stroller Maintenance Checklist (PDF 1Mb). Other than it not looking smooth, the Cruz (and Mesa) are fantastic. I'm seeing consistent reviews on Amazon and other sites that the wheels wobble or vibrate on smooth surfaces. Remove all 4 wheels and wipe down and dry thoroughly, Lubricate all 4 wheels shafts with a household lubricant like white lithium grease, super lube or BuggyLOVE WheelLOVE, Spray out back brake housing and brake pin with WD-40, let sink in and hit brake several times without wheel attached to clean out brake pins, may have to repeat process depending on how dirty. All rights reserved. Here is a quick video we made showing this process: Check basket fabric for rips or zipper issues, and replace if necessary, Check seat recline, footrest, harness, bumper bar and handlebar for proper working order, Quick wipe down of frame and quick spot clean of fabric. Create an account to follow your favorite communities and start taking part in conversations. Privacy and Terms I called customer service and they sent us a a whole new frame! Remove all wheels and wipe clean with a damp cloth to remove any dirt or debris. We managed to get a cheap used Bugaboo Chameleon with bassinet, so we just have a second stroller. I love the stroller and after awhile I did end up having a problem with the wheels. Schedule a one-on-one virtual consultation for product support, a car seat check or service appointment. Schedule a one-on-one virtual consultation for product support, a car seat check or service appointment. Our friends with the Cruz bassinet used the bassinet for their LO to sleep in at night. To prevent the metal components from rusting, wipe down your stroller frame when used in inclement weather. 2015-later VISTA strollers: Fold the VISTA and wipe down both sides of the middle folding joint. So i highly recommend all of it! They bought the stand and had the stand in their room. Place a small amount of lubricant on the wheel shaft before reinserting into stroller. Make sure the fold joint and brake housing are free of dirt and debris. We have the other upper a baby one same wheels I think we also had issues to start with in shops but they sent us out new wheels and told up to use lubricant stuff. For warranty claims, maintenance tips, product info, feedback, Ideal for quick text questions and general support, maintenance tips, product info, Monday Friday 8:30 a.m. 3:00 p.m. EST, For quick questions during business hours. Schedule a one-on-one virtual consultation for product support, a car seat check or service appointment. A place for new parents, new parents to be, and old parents who want to help out. Check basket fabric for rips or zipper issues and replace if necessary, Check seat recline, footrest, harness, handlebar for proper working order, Wipe down the frame and spot clean of fabric. Remove all 4 wheels and wipe down and dry thoroughly, Lubricate all 4 wheels shafts with a household lubricant like white lithium grease, super lube or BuggyLOVE WheelLOVE, Spray out back brake housing and brake pin with WD-40, let sink in and hit brake several times without wheel attached to clean out brake pins, may have to repeat process depending on how dirty. Use a small tool or screwdriver to push in the silver notch on the base of the front wheel to remove the wheels. Super Lube is safe for human contact, ensuring that any excess material in the repair process is non-harmful. I didn't realize there were bad reviews about the wheels - what do people not like about them? Dont worry, we have some step-by-step tips you can do at home to get your stroller running smooth again.