Beautiful shoe! Me and others have had a nightmare experience. Schultz you suck! 2022 Trustpilot, Inc. All rights reserved. I purchased these shoes and the first time as I am about to wear them to a wedding- the front strap broke as I was putting them on. Had to go up a half size. Thanks for following! I would do 0 stars if i could. Shop Schutz Here (sold out) | Amazon Has Some but Cant confirm they are Real Deal | Lower Cork Heal Schutz (almost sold out) | Ankle Strap (goes in and out of stock) | Few In Stock Here. The heal placement is also different. I ordered shoes and never received them. This is your outfit. The shoe is a full size too large so I am ordering the tan color in a seven. Customer service non-existent/unresponsive. They just don't fit well and there's no arch support. B Brian Atwood, Stuart Weitzman, Charles David. Dont think they will survive with their current subpar operation standards. Customer service is nonexistent; you have to REQUEST a return if you want to return anything, and customer service doesn't respond for WEEKS. They looked great and made my legs look amazing! I am normally a solid 8. This wan't a show-stopper for me. And I'm rough on shoes! I wore the first time to a outside wedding and was in the shoes 7 hours! This is just my experience, but I could not imagine anyone wore these before mass producing them. So pretty and perfect! Comparable to the Manolo Blahnik 'Chaos Cuff' sandal at a fraction of the cost. What are the characteristics of human person. The embossed leather looks and feels super plasticky and the ankle area is too loose, Seems like they changed the style of this boot slightly since it's been around for a couple years. PVC shoes are all the rage right now. El almacenamiento o acceso tcnico que es utilizado exclusivamente con fines estadsticos. In case youre not familiar, Alexandre Birman is a famous shoe designer, whose highly covetable shoes are worn by every celebrity youve ever heard of, and loved by The Style That Binds Us as well! I bought a pair of Manolos and a pair by the brand Schutz (Megan Markel is always seen in this brand) to compare the two. I would need a size 38. The are perfect, dressy, casual, elegant and perfect color. Combat-boot-inspired (but still feminine), these leather lace-up boots are a style, Rounded toe, lace-up front, removable shoelaces, combat-inspired silhouette, Approximate measurements: Heel 1-1/2"H; Sole 1"H; Shaft 5"H; Opening circumference 9-1/2", Measurements were taken using a medium size 9; measurements may vary depending on size, Leather upper/lining; synthetic insock/outsole. They are a pretty shoe and a nice neutral color, I ordered the lightwood, that I plan on wearing with dresses. These are very narrow and seem to be on the smaller side,but the strap across the toe is actually too wide. Your email address will not be published. I found them to be true to size and very nice in quality. The Schutz isnt as comfortable but not to the untrained foot! Same review as other Schutz shoes from my same order: These are as lovely in person as online, but they run at least a half size small. I wore them twice so far, and just love them! Beautiful shoe, but doesn't fit well at all. I checked the boots and they sent a 9.5 in a 9 box. This Schutz brand is defintily the way to go if you love this look! Schutz quality is top notch. Ordered the Lightwood color. I went one size down and these fit me very well. A password will be sent to your email address. Unfortunately the first (and only) time I wore them was en-route to work - I only had them on for 3 minutes and had to detour to the shop for shoe gels and band-aids - which were useless. Thats a personal call on your level of comfort for beauty! Love these shoes, but alas one should not dance the night away in 4in. I reordered my normal size and they fit perfect. They offer no bend or support for feet. I might reorder in an 8.5. Very on-trend and very classic at the same time. No return from Canada! Its plastic. I wore them for about four or five hours then my feet were done. I'm so excited to have finally found this color, and Schutz are always comfortable, sturdy, beautiful, and made well. Love this shoe. So I took them to a shoe repair shop to have the strap across the foot narrowed. Dont risk it. Any heel Ive ever purchased has been a total nightmare. Not much arch support for my foot but didn't expect it with a heel this high. We use dedicated people and clever technology to safeguard our platform. Love these simple, sexy shoes! You need to size up on these. Sin una requerimiento, el cumplimiento voluntario por parte de su proveedor de servicios de Internet, o los registros adicionales de un tercero, la informacin almacenada o recuperada slo para este propsito no se puede utilizar para identificarlo. El almacenamiento o acceso tcnico es estrictamente necesario para el propsito legtimo de permitir el uso de un servicio especfico explcitamente solicitado por el abonado o usuario, o con el nico propsito de llevar a cabo la transmisin de una comunicacin a travs de una red de comunicaciones electrnicas. Absolutely terrible customer service on their end. The neutral suede has turned out to be the best ever in terms of complimenting my darker complexion. Im a size 6 but in Schutz Im more comfortable in a 6.5. I finally got someone to respond to a chat on their website, but they offered very little help other than an apology- still have not refunded me or sent merchandise. So they cannot locate the correct tracking number. What is Information Technology Explain with examples? I love them! Now, dont get me wrong. Thanks Kelly! So bad, I can't imagine ever looking at this brand again. We use cookies to optimize our website and our service. Awful! It's a very thin material, where I could see my toenails peeking through the material and I keep my nails extremely short. 20092022 - Zappos.com LLC or its affiliates, Be the first to shop the newest home stylesnow on Zappos!, Say Goodbye to Stress with Our Back-to-School Guide!. With these heals your ankles are invisible so the illusion of legs for days is darn right awesome. Wore them comfortably for 8 hrs. My mother puchased these shoes for me for Christmas (a size 8 and I am true to size). We curated a shoppable edit of our favorite shoes by Schutz!!! Save yourself the hassle and skip these. Both 100% make an outfit and bothalways fit. Thats how uncomfortable these shoes can be. perfect for summer. They were a little loose on the toe strap but I'm going to put a foot ball cushion on the bottom which will fill it in more and also give me extra cushion. They have no support whatsoever and your feet are hurting badly within minutes. Amazon Has Some but Cant confirm they are Real Deal. There is no way someone can walk in these without getting blisters. So, this PVC fashion trend had me curious. I wish there were additional colors. Oh and they are totally sexy! Has no phone number does not answer emails also tried the chat never responded I am out of $140.00 and I am pissed to say the least. This company needs to be reported. Please select all the ways you would like to hear from us. Runs a half size small. These have to be one of my favorite shoes. But they run small. Wear a killer pair of shorts, a romper like this and girl, your legs are rocking! Light wood is a great neutral color and was a very sexy shoe. Hottest Jewelry Trends Seen During NYFW , how to get your start in the fashion industry, a stylist's guide to organizing your closet, executive & professional wardrobe styling. Dispatch is so long, customer service is horrific and fake, shoe quality is so bad, comes up small, I have never come across a company this bad. I can wear an 8 but never a 7. I eventually had to call a local store in Beverly Hills and was told to send the boots to their store. I usually wear a 6.5-7. They dont respond to my emails.Terrible company, The terrible service, I try to return but they dont except!!! Beautiful soft leather. Do you read your comments? I ordered a size US 8, based on their recommendation, and found them too large to even walk in. Normally wear a 7.5 and ordered an 8 based on other reviews. I love these shoes. I received a pair of shoes that were so wide that I could have put two of my feet in them. Get no one over the phone , and no response back for my return. All Rights Reserved. So uncomfortable I thought my feet were going to fall off. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get curated amazon discount codes and first notice of amazon shop ups right in your inbox! But I returned because the material is not high quality. Like Dihann Caroll always said, the legs are the last thing to go, so if all else isnt working out in your body, show off them legs, girls! Enjoy! They didnt fit because the sizing is incorrect and I am now stuck with 170 dollar shoes that dont fit me and they wont exchange for the correct size. Dont order from them because if something you cant return . I first got them in a 6.5, they were huge and hard as a rock. I re-ordered a new pair of the same sandals on the website shortly thereafter. I am frequently in heels for work and personal life, and will say these are among the more comfortable heels I have worn, especially considering the height and construction. the shoes are absolutely NOT true to size, which would be fine if they allowed you to exchange sizes but they do not.There is no holiday return extension as most stores have so that you can buy Christmas gifts and return them after the holidays. I ordered sandals for my wedding. I horrible customer service. Match to many tipes of dresses, jeans etc. The phone number that I called ..no one responds ..the chat customer service is unhelpful and not available during the hours listed..The manufacturer should hire a new customer service team..The manufacture also does not warrantee their shoes for damage you will be stuck with it.. unless you bought it from a reputable store such as Nordstroms or Bloomingdales.. I loved the style and the color in nude. True to European sizing. The heal placement, pitch of the heal and support is incredible. Your email address will not be published. I just loosened the strap and it still seems to stay put. I have asked them to explain why I was not fully reimbursed given that the return was due to a defective product. I would give no stars if possThey say they have refunded my money but the money has not actually been refunded. These are the most uncomfortable sandals I've ever worn. Previously recorded videos may contain expired pricing, exclusivity claims, or promotional offers. I received my shoes and they are LOVELY. Disgusting disgusting disgusting avoid avoid avoid this company like the plague. However, if they were ones that 'gave' over time (which I don't believe they would - very stiff) I would size down a half. You minds well wear razors. I shouldve read the reviews before purchasing anything from here. Schutz shoes run 1/2 size small, so order up. Even one pair shoes doesnt look like new !!! Am usually a 7, ordered a 7.5 and they are barely long enough for my foot. I will never purchase another pair of shoes from Schutz. Can never have enough cushion if you ask me. That being said - don't expect it to feel like your old pair of Chucks or Uggs. I am in shock and shook I will be taking legal action against them. This is my second pair of Schutz in this style. Some people at the event bought multiple pairs (ok, lots of people did!). Very comfortable shoes! I have a narrow foot; size 7-7.5 in flats, 7.5 in heels, and the 7.5 was too small on me. I found this style to be larger & roomier than I'm use to. I was about to give up, but saw that it came in 5.5. Great purchase! Love this shoe! Based on previous reviews, I ordered 1/2 size larger and they were too big. You can sign up here! Because of the colour and design all you see and notice is the sparkle of the gems. The 9 is perfect. I'll never deal with you again!!! The product was defective so I contacted Customer Services right away upon delivery. Note: I am a 7.5 (37.5 European Sizes) in most shoes. Worst purchase. Should have bought a half size smaller. This is obviously, not a shoe that I would wear to do a lot of walking in. From now on buying my boots from Freebird by Steve Madden!! Have you heard of it? Phone number goes nowhere. Horrible. ASOS Jumpsuit (fits true to size) | Schutz Shoes | Manolo Blahnik PVC Shoes. Having said that, if I wanted to buy the PVC for the look I would 100% buy the Schutz brand. I was really apprehensive to order from this company after reading reviews here, but I have to say: My experience was great. See something questionable or offensive? Hello, long legs! but run half or even one size smaller. The most comfortable heel I own! Claim your profile to access Trustpilots free business tools and connect with customers. At first all I wanted was to exchange for a different size now, I all I want is my money back. For this price, you can't go wrong. Im so glad to hear that, Pam! Your email address will not be published. Schutz won't reimburse fully for defective product, They sent the wrong size and won't take them back. The front strap was perfect for my slightly wide foot. i don't think you could even break them in. I had initial concerns that my foot might slide to the front or sides, as this is a very delicate shoe, with not much to itwhile I agree that an elastic ankle strap would be more helpful - the shoe stayed on with no issues. These sandals are so cute and comfortable. They run true to size, but I have a very narrow foot. I'm a 7.5 and have a narrow foot. Asian & Pacific Islander Designers & Owned Brands, true to size but leather ankle holder looked like it has been used 50 times. Snug fit (not too snug) so they don't slide off with each step like some other slides. Required fields are marked *. Your feet can get a bit sweaty. I am size 38 (or 7. Normally, Schutz sizes are small. I chose black and the tan! Will blend in with many things. I have a lot of shoes, I buy a lot of shoes. So comfortable! Some labels may be new to the world, or simply new to you, either way works for us! Ill never order from this place ever again!!! Not a lot of money for a shoe that looks as nice as the high end brands, so glad I bought them! Love Shultz brand. Its a pretty and sexy trend. El almacenamiento o acceso tcnico que es utilizado exclusivamente con fines estadsticos annimos. But these have managed to withstand my roughnessno tap on heel needed yet! The platform makes the shoes easy to walk in. Shop Now! Darn! They are now refusing to refund me and stating that they cannot track the shoes. I must've bought this 3 times in hopes it would fit and feel comfortable. I did a return request and returned them through fedex with the generated label from the website. I have a narrow foot; size 7-7.5 in flats, 7.5 in heels, and the 7.5 was too small on me. Here are 8 tips for writing great reviews. Not only were these painful to the structure of the feet, they also peeled a good amount of skin off my feet. These are as lovely in person as online, but they run at least a half size small. Bogus company dont waste your time or money. El almacenamiento o acceso tcnico es necesario para la finalidad legtima de almacenar preferencias no solicitadas por el abonado o usuario. love them!! I purchased them for a wedding, wore them for about 20 minutes of the rehearsal, was experiencing the worst pain I've ever felt in my feet, had to run to a shoe store and purchase another pair that I was able to wear for the rest of the rehearsal and wedding the next day. We'd love to learn more about your shopping experiences on Zappos.com and how we can improve! Ordered a size 8.5 (up from my usual 8) and fit perfect. You cant reach anyone by phone only email, and all you get back is an auto-generated email. Normally 8.5 and 9 is perfect. One disappointed customer. This is a problem with their own site and customer service, and I am paying for it. However, they run large so I would size down a half size to a full size. I wore it from 5PM until 2AM for a wedding, which included a lot of walking and dancing. When they did, the amount they reimbursed was $33 less than what I paid! I thought this was a reputable USA shoes company, but Im disappointed with the shoes and customer service. Shoes are really cute and I sized up half a size as per reviews and they fit well. I am so annoyed! Gestionar el Consentimiento de las Cookies. Bummer because they are very pretty! But they're actually comfortable for a 4 inch heel. I mean it. Your email address will not be published. I decided to investigate the style and main brands. I hope others have found them wearable - but, alas they were a fail for me. Inscrivez-vous pour recevoir les courriels Shopbop. Tus datos personales se utilizarn para respaldar tu experiencia en este sitio web, para administrar el acceso a tu cuenta y para otros fines descritos en nuestra privacy policy. You don't deserve a star! Terrible , I called today but they dont care about this, Will never shop here again. Worst experience I have ever had dealing with a shoe company. How can you discriminate against someone? The brand is owned by Arezzo, which was started by Alexandre Birman and his father. All shoe sizes are wrong!!! It finally fit, but was so uncomfortable! I had to chase them for the reimbursement of the first pair. Find recent orders, do a return or exchange, create a Wish List & more. Very stylish, comfortable even after being worn for several, 4-5, hours. Darn! Executive & Professional Wardrobe Styling, How To Get Your Start in the Fashion Industry, Stylist's Guide To Organizing Your Closet. They did not cause any discomfort as other heels typically do. Unfortunately my pair had a very noticeable scratch on the top strap so I'm doubting the quality of this brand or retailer. My foot actually doesn't touch the shoe when it's on. heels. I'm very upset I wasted money on these shoes I will never be able to wear again. They said that given the product was defective (I had sent photos), I could return it free of charge - which I did. The heel height is perfect and the arch support is moderate. Please proceed with caution. I have these in black and neutral. I have narrow feet, but these were excruciating across the top of the forefoot. Why? Each pair of the PVC Manolo Blahniks cost over $650. Your little toes get stuck in the webbing and it's not pretty. I have ordered 7,5 for my 7 size, they are fit normally, but if they were 8 size may be they'll be more comfortable. I love these. The shoe does not run small, but actually runs large! I have a narrow foot; size 7-7.5 in flats, 7.5 in heels, and the 7.5 was too small on me. These are fabulous shoes! Same review as for other Schutz shoes I bought in the same order- These are as lovely in person as online, but they run at least a half size small. These sandals are beautiful and give the illusion of floating gems. I have never made a review before but i am sorry this is just made me so mad. I love the shoes but because of the height, they are not great for hours and hours of wear. The shoe is absolutely gorgeous!!! Danced till midnight on concrete and yes, my feet and legs were killing me the next day. I attempted to return their error and was denied. Perfect timeless boots, made of nice and soft leather, but they really do fit a full size larger. El almacenamiento o acceso tcnico es necesario para crear perfiles de usuario para enviar publicidad, o para rastrear al usuario en un sitio web o en varios sitios web con fines de marketing similares. They are made of luxury materials, at a luxury price point, and THEY ARE EXQUISITE! During a wedding. Pretty shoe in all colors. Enjoy! Take a look at our shopping guide or contact us: Monday-Friday 9-20h CET. We cannot recommend this brand enough. I always enjoy your newsletters! I chatted with someone from customer service just to gauge their responsiveness and the person was very nice and informative. I invest in Manolos because dude knows how to make a comfortable heal. Darn! This brand is what we have been searching for! Ha! QVC's Privacy Statement does not apply to these third-party web sites. We're sorry.This item is not available at this time. We have figured out that Brazilians can really design sexy, fun, shoes!!!! A very expensive and painful single wear. Most bloggers feature the Manolo Blahniks. Companies can ask for reviews via automatic invitations. Received multiple compliments. Im a 8.5 but I purchased a 9. It's hard to find well made leather shoes, and these really fit the bill. Schutz has a very similar aesthetic, at a really smart price point. Find amazing Schutz Shoes: high heels, flats, pumps, boots platforms, mid heels, sneakers and wedges. However, I always invest in the forever wardrobe staples. I needed them for a wedding, the shoes are now oos online in my size after waiting over a week since my return was processed by them, and no idea when. Log in. I thought maybe they would be ok in the next size down (6).Still too big. Also wished it was more comfortable or cushiony. Their shoes are not good quality either! Required fields are marked *. The 'neutral' color looks to be light mauve to me. There are a few things I invest it: designer handbags and designer shoes. I might reorder in an 8.5. The shoes are uncomfortable, I try to explain them. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. I received the shoes which were too small emailed the company several times the wrong date of order was typed on my packing slip and will not accept my order number or my email address. Sleek, sexy, stylish and best of all, comfy! Gorgeous, statement shoes that are well made and have a price point that works for almost everyone. Bunch of Thieves!!! Sizing may vary depending on the model. My shoes turned up and they were too big so i sent them back, and it has been over 3 weeks and still no refund, i have emailed them so many damn times, and they haven't even replied, one time i emailed them saying i have sent back my shoes, but haven't got my refund and they came back with a return label, i have already done that. I ordered the black crocodile embossed leather bag looks exactly like the picture BUT the bottom of the bag is poorly made I am nervous that when and if I do use it that my belongings will fall out thats how terribly made the bag is Im so disappointed bc I loved the style and they stated its genuine leather so I figured it was worth the 225$ I was definitely mistaken! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Just completely cracked in two pieces. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I have found that Schutz sandals run about 1/2 size small, so order up. Save your hard earned money for a retailer that deserves your business. I thought this company was reputable as it is sold at Saks, Nordstrom but it's terrible quality and even worse customer service. The Manolos run small. Great with a dress or jeans. These shoes may look cute but they are far from cute for your feet. The Cinderella glass slippers of the moment! It is wildly popular in Brazil, but a little less known in America. I was able to chat with them online, and now am unable to do so. Remember me When we get excited about a designer or store, we cant keep it to ourselves! I placed my order and received confirmation and then shipping info in a very timely manner. Very sleek and classy but sexy shoe. I had to return mine because they were too big. Cant air up to 15 days for a re shipment of new size or refund. The fit is true to size albeit a bit narrow although that could be from my feet in flip flops all the time this felt a bit tight. I plan to buy in a variety of colors. The neutral is a beautiful color and suede. They have no cushion at all. Let us know. For anyone interested in a fit review for reference - I have long, narrow feet, and I am typically a size 9.5 (39.5/40) - I got the 9.5 in these. I checked the box and it showed a 9. Sorry, we are currently unable to report this review. And BAD customer service! I read the reviews before purchasing and they were spot on. Verification can help ensure real people write reviews about real companies. These shoes have GREAT quality, which is matched by a sharp price point. If they do return, they don't return taxes you paid and charge you twice for the shipping a double price! I want them in every color. I ordered a pair of size 9 boots in September and when I decided to wear them in December they were extremely large. No response. I am very happy with my purchase, I highly recommend them. They are definitely a great style, but why is the leather so hard. Awful online business they say to call but theres no phone number on the website, i ordered my grad shoes from them and they got sent to the wrong house, trying to get in contact with someone is impossible, when i finally did they told me they would talk to the warehouse and email me tommorow, they never did and i had to go to one of there stores far away to get shoes and still had to pay for a new pair and then they told me to return the other, if i could give less stars i would, i also ordered them on may 17 and they still wernt delivered, awful buisness to try to contact and they probably dont even care. Size up a whole size! I might reorder in an 8.5. I wish I could leave less stars. For the latest in luxury brands & exclusive collabs. Followed-up again last week and no response.Do yourself a favor and avoid this company. I dont buy trendy looks unless super discounted. Extremely aggravating and time consuming, especially for mediocre shoes. These are like a nude almost taupe color. Livraison internationale express GRATUITE et retours FACILES, Livraison express l'international GRATUITE, Shopbop, Congo - Rpublique dmocratique du Congo (CD). Pathetic thieves. I cant even sell the shoes because the straps are too short. You've run out of room for more hearts. Anyone can write a Trustpilot review. I also ordered the Green (from the Schutz website). Really horrible shoes and even worse customer service. Ive been trying to get in touch with customer service,NO ANSWER. Forgot? Ill be getting a refund if ever, bc I get absolutely no response back. All reviews are published without moderation. I have a pair of their boots which are a little better and some flat gladiators that are cute but stay away from any heel. Sad but true. It didnt hurt to have Alexandre Birman himself drop by; he was in town from Brazil for fashion week, and we were thrilled to have him there to meet and mingle with our guests!! I have been able to read and understand the Privacy Policy and I agree to receive personalized commercial communications from Ferent.shop through email. 1995-2022 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. We are talking about the Brazilian shoe brand, Schutz! The Shutz brand runs true to size but the PVC area for toes is larger and looser. When we learned this, we were all in!! We love them so much that we recently held an event with Schutz at their Madison Avenue store to kickoff NYFW! Good support in the arch. Fit true to size. really cute. Information provided by various external sources. Runs small, please size up half a size from your usual size. If you would like to get on our Event list, we would love to have you! The only con is that the ankle strap doesn't have a stretch gore so you can't buckle it really tight without it being constricting. If you have any doubt about what size choose, do not hesitate to contact us. Oh and dont dare buy a size youre unsure of online with a final sale - they will try to deny you a return. This is because when you go back to their site to find your return label, it just generated a whole new one. Learn how your comment data is processed. Awful time getting a hold of customer service. Customer service is trash. Otherwise, I'm satisfied with this purchase. We absolutely love bringing brands to your attention! I order a GREEN avva shoes.then I received RED Avva shoes in the mail. Great quality. Copyrights 2021 KPI Media LLC. Get sneak previews of special offers & upcoming events delivered to your inbox. Customer service doesn't call back or email back. Ordered these based on all the rave reviews, and while I usually am fine with level of quality of Schutz shoes, these really missed the mark. I sent them and email, I got a reply saying, theyll get in touch with me in 2business day and I still havent heard back from anyone. I recommend ordering a half size up. Oops! Detailed with Alexandere Birman's signature-yet-understated knots and designed to provide plenty of boost, these sophisticated sandals will be your next going-out go-to. The price point of the Schutz brand for the same style shoe is $180. Spring Wedding to Attend? They were slightly long - but probably not enough to size down. >. *You're signing up to receive QVC promotional email.