Quartz countertops are man made and also known as engineered stone. They are made of 96% natural quartz material that is ground very fine and then mixed together with 6-7% polyresin binding materials and pigments. "Helping each other and sharing experience especially when you OWN the product. One week of very light use - we found at least 30 lighter stains all over the kitchen countertops and the island just by splashing WATER doing dishes. Now you see white on that chip. Quartz counter tops - help, can't decide.. Metal marks are always going to happen. Had you done so here, you would have seen my 36th post down where I relatively easily removed an etch from an engineered stone countertop. The only thing that could hurt/scratch it is another piece of quartz or a diamond. Once the crushed quartz and resin material are mixed together, it is poured into a slab, often with flecked quartz pieces added for beauty and character. Have your water checked, people!!! In any event, I am happy for you getting new counters - your kitchen looks lovely! And if I do mess them up, I can always sand it down. Eva :-). I don't waste time on forums giving advise if I don't own it. I like your counters so much if it were my kitchen I would do the same quartz on the backsplash. With quartz you can NOT repair any scratches, stains, chips - it is a permanent damage. Stop by Arch City Granite today to explore our selection, prices and brands. Helping each other and sharing experience especially when you OWN the product. To keep your countertops stain-free, clean up spills immediately and dry with microfiber to get every last drop. My grandmother's are 10 years old now and used every day, but they look new. I have two homes one was purchased many years ago and the quartz is amazing , strong and does not scratch, indestructable. The combination together creates a stone that incredibly strong and can withstand years of wear and tear on the kitchen. I have had ceasarstone quartz in the past and just purchased Hanstone for my new kitchen. ask for sample from any store and test it yourself. They also recommended to use it every two months to remove the water staining and junk that accumulates on a non-porous surface - works great! As durable as quartz countertops are, proper care is still critical to making sure they last for their full expected lifespan. There is nothing more exciting than kitchen and bathroom counter upgrades, they provide an instant attraction and beauty unlike any other addition. Do it yourself, do not trust your middle man, fabricator or whoever is promoting the product. There is no scientific basis to substantiate the theory that some brands scratch or chip more than others. Unfortunately the complaints about certain types of quality of quartz are accurate. OLD MSI COUNTERTOPS defected within 7 days. Once finished, a glossy, smooth slab emerges and it can be cut to fit your kitchen and bathroom exactly. I do like your tile but I agree with Jilius it does look a little big. Some particular granite colors have sections that aren't naturally smooth. I'm sure I could have put in a new laminate counter and been fine with it - I just wanted a different surface. It's easy to work on and easy to clean (if you ignore the mild staining). We also take great care of our house! she regardless of people giving examples by sharing their personal experiences keeps saying they are easily removable, what type of fallacy is this one? The hard resin and stone mixture serves as an elegant, highly durable slab of engineered stone for your counters. This tough surface can withstand plenty of abuse from your cooking or kitchen activities. It is fairly heat resistant as well though trivets are recommended. And on MY quartz counters, that is not the case. People will choose a quartz over a granite for two reasons: 1) They like that they don't have to seal 2) They like the consistency of a quartz. :-). Butcher block VS quartz counter tops in kitchens. and somehow we still have marks. I read so many bad reviews on MSI, Cambria and Silestone and even Caesarstone quartz AFTER we installed them that we decided to have them removed and replaced them with light granite. All of my colleagues install protective material over every installed surface as a general rule. They all ask us when we got them from and what is the brand. You are conflating correlation with causation. WITHOUT that maintenance and cost. They love it too and have no problems whatsoever with the countertops. very disappointed with them. Good grief. This will occur on ANY shiny hard surface, granite, quartz, marble. The quartz sometimes shows black like ashes in some spots, When I used my finger to rub on it and it disappeared, I just feel like being scammed. Save yourself many headaches and do NOT buy quartz. That is not a fallacy; it is pictured proof. You must address Chessie's arguments, not her circumstances. I agree with you a lot of evidences and personal experience along with pictures shared here shows that this product can be very misleading, and if one is not careful has to redo the job. Alcohol didn't work. I have water dripped all over my friggin' counters, ALL the time. and Joseph, you act as you are the wise grandpa here. The original post is from 6 years ago. They can be scratched, and they can be stained. I gave Home Depot as an example and Chessie says something I dont understand; well she might be a queen and never buy from Homedepot but here we are not talking about specialty high cost custom material, we are TALKING about QUARTZ and yes people buy from different stores including HomeDepot. We're extremely concerned now about long-term wear and disappointed that we have to live in our kitchen with such caution. Thank you Chessie. ALL of'em. From my own research, those are metal marks. Having less resin would make engineered stone more likely to stain and less likely to scratch. Natural, abundant and full of character, rock crystal offers a solid statement for your home, Sculpted by heat and nonporous by nature, solid-surface countertops bring imagination and low maintenance to the kitchen, This natural stone has been around for thousands of years, and it comes in myriad color options to match any kitchen, Love means accepting maybe even celebrating imperfections. I have read too many stories about their work. I would take hot cast iron skillets and set directly on my granite and use any knife I felt like. I don't know the actual difference in price, but I would imagine that for many, laminate is a much wiser choice, financially. I am not even cooking yet. There were no stains - none. There are so many options and with the ability to see and feel all the stone slabs we offer, you be able to envision them in your home easier. I have not a clue what you have on your counters but I cant believe its quartz. Or were tools and tiles laying on the quartz surface because everybody thinks quartz is bullet-proof? I had matte white Cambria quartz countertops installed in my new kitchen about 6 months ago. Your Guide to Buying Bathroom Countertops, Quartz & Granite Maintenance: Kitchen Countertop Cleaning Tips, Stunning Kitchen Design Trends for Your Remodel, Trending Granite Countertop Colors to Revamp With. Normal everyday use. They last a long time, too (as in 100 years easily). The top of the line Cambria and Silestone quartz have the same problems - people invested thousands of $$$ and they have stains, scratches and even chips too. Could this kitchen sink material be right for you? The guy acted as he is our friend, yet he took us the the store to buy the junk, scan ever I saw in my life. Anyone else seen something like this? We are a bit shocked given what we were told when picking this product. I've noticed that if a sauce pan rubs the edge of the sink it will leave a mark. You may ask nearly anything here, but asking that is the logical fallacy or relevance, ad hominem circumstantial. Sorry CEM, but engineered stone, Breton or not, Chinese or not, is pretty much all 66% quartz and 33% resin. Remember that although your quartz countertops are incredibly durable, they are not cutting boards. I am walking on egg shells daily to protect them. Quartz countertops in recent years have pushed past granite in the popularity contest. Of all your options for stone kitchen countertops, quartz is probably the most durable. However, basic maintenance and care are necessary to make sure your quartz countertop lasts a long time without needing major renovations. "Wise grandpa." It's possible the slabs could have been scratched during manufacture/ transport/installation -- things can happen. I will post another review after 12 month to let everyone know how the Technistone countertops are doing. Visit Our Showroom to See Our Full Slab Inventory! Were committed to top-notch customer experience and superior attention to detail on every project. I love this look of the counter and the back (slab) splash. The biggest question asked by those interested in quartz countertops is, Do quartz countertops scratch easily? Lets first examine this countertop a little closer to better answer this question. You need to own it and experience it to give a true statement.I documented the stains of the MSI first quartz delivered to our house 6 month ago. This has been discussed ad nauseum in this forum. Well any dishonest person will damage his own reputation. We found scratches done by contractor by the sink and on the island. finally Go to Homedepot and you see they put Quartz Sample under the BEST material category. Pro Tip: Some spills can blend in on a busy quartz countertop surface. Plus a fraction of the cost.". Stop by Arch City Granite today to explore our selection, prices and brands. Engineered quartz can withstand high temperatures very well. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Making Bathrooms & Kitchens Beautiful Since 1979. people complained about having scratches and stains happening with every little touch, not easily removed, many are permanent. Dry the countertops with microfiber cloths when youre finished for a full shine. To be perfectly honestly, my old laminate counter was great. The granite is a piece of artwork that looks great forever. These complaints are real as the day is long. Also, I wanted a specific undermount sink that would not have worked with laminate. They are a beautiful choice in your kitchen or bathroom. You will not have this problem with a quartz. Houzz Pro: One simple solution for contractors and design pros. Geez.with all these complaints about scratches and stains and such.I think I would just rather have laminate or (the horror!) We've barely used the countertop so I can't imagine how it could get scratched that easily and if it did, then it's going to get completely scratched once we have normal wear and tear. If she thinks they look dirty, they're a terrible choice. My husband dropped a hot roasting pan on one of them, no chips, not even a burn mark. why you reduce peoples argument to an easily defeating lack of knowledge; strawman fallacy Huh, Now MSI line - it is hard to believe that is the case as the company would have stopped selling it I would think.. It wasnt until many many children were affected and we were able to bring it to the congressionall commitee with a bunch of research and testimonials of families that they finaly saw the truth. We use trivets and iron trivets under all pots and cups. It requires high maintenance. You will have to live with the permanent stains, scratches and chips until you replace it with more durable and usable material like GRANITE. Would you consider this a defect from the manufacturer? HGTV programs tout quartz as being nearly indestructible. If you select quartz, you will not be disappointed as this sturdy stone looks fabulous for years and years with appropriate care. observe the result. Are you working with a general contractor for your project? Our staff at our. A gentle daily wash will keep stains from developing and keep your counters free of dust and grime. If you have hard water, yep, that means you will have a mineral residue. None has been done to my knowledge. Acidic liquids like vinegar or wine are particularly fast-acting stain agents. I have no idea what line of quartz Home Depot sells, and quite frankly, would never have used them to purchase from or do an install. test your Quartz before you buy. We had our quartz for 6 month and the countertops look like brand new. I'm sure not all quartz is equal! Perhaps there is a higher end quartz that IS what we hear, practically indestructible. asking for advise for a mid century staircase. There are so many options and with the ability to see and feel all the stone slabs we offer, you be able to envision them in your home easier. Perhaps you have a much different type of quartz - honestly I can ONLY speak for my own - which is LG Viatera. All these characteristics are big reasons why homeowners are consistently picking quartz countertops in recent years. I have charcoal soap stone Silestone Quartz countertops installed about 2 years ago when I had my kitchen renovated and they look as good as the day of installation No stains, no scratches, no chips. There is nothing more exciting than kitchen and bathroom counter upgrades, they provide an instant attraction and beauty unlike any other addition. They are not using the right method. We have been walking on eggshells around our countertops in the kitchen, being very careful not to slide anything. .Best of luck with all your house projects. Do not let your installer or whoever take you to a shop and introduce you a line of product to choose from. WE ARE OPEN FOR BUSINESS. i am constantly cleaning it. By keeping these maintenance tricks in mind as you work in the kitchen, youre sure to continue enjoying your counters for years to come. My counters are LG Viatera quartz. Sorry Joseph, approximately 24 years ago the medical community rejected that murcury that was ussed to sterilize immunizations for children were causing autism and autism like symptoms. trivets and coasters everywhere. I strongly believe that the European companies make better quality products that last a long time but we have some great products in USA too but quartz is not one of them..haha! 6 month old TECHNISTONE ARETI BIANCO COUNTERTOPS - they look like brand new! i finally found something close to quartz called Nonoplastic which is not quartz and was very strong and real scratch resistant in my test. Quartz countertops are not bullet proof. I'll take it with honor. These are the 4 crucial dos and donts you need to know. Just like other natural stone countertops, quartz can chip or scratch if it encounters extreme use and pressure. The bottle didn't break, but it landed on the edge of the metal cap and that chipped the counter. Look - I just did this on my own counter. Every HONEST contractor and even quartz distributor will tell you that you can't repair quartz. Is it ok to put the island outside the "U. I don't consider them to be a stain because they are so easy to remove - in my book a stain is something that is difficult to remove or has penetrated the material. Well, no, that isn't true. I keep a couple of trivets by the stove so burning has not been an issue. Sorry Diane, engineered stone is predominantly all the same stuff. We moved into a newly built home with white quartz countertops. THAT is the countertop that is nearly indestructible. people believe what they see, feel and examine not what they are told over and over. We stock more than 120 colors of slabs in our Showroom. The ceasartsone was awesome ( I wanted to use it for our new home be the slab was not big enough to accommodate large island). A couple of my knicks in my counter came from a small glass spice bottle falling the 2 feet or so out of my upper cabinet and landing on the counter. One for quality reasons and the other for adverse affect on workers causing silicosis and lung cancer. The new formicas look as good as the manmade in my eyes. Quartz is very easy to maintain and keep looking new. ramin mirbostany - have some more coffee. Oy vey. However, quartz countertops have gained tremendous appeal among designers, builders and homeowners as more options and colors have become available. You too are engaging in the logical fallacy of relevance, ad hominem circumstantial. Basically she does not have an argument here, she just keep repeating as though repetition brings fact. Cambria and Silestone got very bad reviews too! We are extremely happy with the outcome and everybody who visits us is thrilled with the new countertops. Their countertops have scratches and even some chips after one year of use Our Czech Technistone quartz looks like BRAND NEW in 6 month. They are easily removed. My advice to whoever wants to do a countertop project is to examine the Quartz and make sure they wont damage. Not sure how to take care of your new quartz countertops? Now I am the winner after installing the Technistone Noble Areti Bianco quartz. Or what my sister has for that matter. That was simply age - and I was so tired of looking at it. Having more resin would make engineered stone less likely to stain, but more likely to scratch. Connect with us to learn more about proper quartz countertop maintenance. I got blueberry juice on the white ceasarstone and it would not come out - I called Ceasarstone and they recommended using soft scrub green - It worked!! HU-893704538 " I've also never heard of not sealing quartz". You must address the arguments, not the circumstances, of your interlocutor. "ALL of them are scratched or stain by a small rubbing with an object like your nail, key, etc. Overall, quartz countertops stand up to much wear and tear in the kitchen with little evidence. 2022 R & D Marble. this is my last word to you guys as arguing with you is insulting my own intelligence. As I've been putting the kitchen back together I clean them with water and paper towels and noticed some scratches. Not sure how to take care of your new quartz countertops? That does not mean they cannot happen because with a enough force, a scratch can appear but with normal, everyday use in the kitchen, scratching is unlikely due to the hardness and durability of this incredible stone. Or could it possibly have been scratch that quickly? NO PRODUCT will remove permanent stain on defected quartz. to learn more about proper quartz countertop maintenance. then I use dry cotton cloth. According to your "reasoning" my expertise is irrelevant; since I don't own any, my opinion doesn't count. They can be made in many more colors than granite and being a manufactured natural stone, the variety of style, grain and look is unlimited. We ordered the TECHNISTONE NOBLE ARETI BIANCO quartz in JUNE 2020 from Stone Park quartz distributor in Westville, NJ. dont touch the counters. i cant believe i live like this in a $50,000 kitchen. I recount my own experiences here, whether they are good OR bad. It was 22 or 23 years old when I replaced it with quartz. The list of quartz countertops glowing virtues is long and impressive. I wish I was one of the many tile experts on here to suggest a perfect tile. I even had a permanent marker soak through a wrapper and was able to use a little Dawn and remove it. Can't believe that would cause that much damage. tile. They are basically indestructible. They ONLY look for your money. The fact that bacteria cant nestle in the miniscule holes like other porous stones is a huge bonus. But I wanted them to look 100 years old, so that's fine with me. Do Not trust anyone who tells you Do Not Believe what you see with your eyes. Do your research, do any testing that should be done for any material you are considering, be very careful about your installer - have a long discussion about what might happen and what the resolutions would be, and you will wind up with a counter you love. If it scratches with your pen or key Do Not buy it. They look fantastic. And frankly that is what I think most people that are having a problem, are doing. Basically she does not have an argument here, she just keep repeating as though repetition brings fact.". My grand kids have spelled real grape juice on them and it washed right off. What are the disadvantages of solid mocha quartz kitchen counter tops? If you do scratch the surface by accident, buff the scratches out with a polish such as. If you just use water, or dish soap - that won't remove it. But I have no scratches and I do not baby my counters at ALL. Quartz stone is the 2nd most common substance on earth and due to its natural molecular structure, it is one of the hardest substances on earth. You know I am stubborn enough to report the defect here and follow up, why you think I have not tried all those cleaning material and methods you providing? If I had to do over, I'd go back to laminate. Here are the photos of our countertops. Furthermore, the testimony of an estone owner is likely anecdotal in nature. We are cooks and need to have something durable but quartz is definitely not it! When the installer came by to pick up his check this morning, I showed him the marks. Go dig some stone slurry out of your fabricator's pit. its a constant stressor daily in my home. i virtually have to wipe them down and buff them manuslly and even then, they look just oksy. Thank you for sharing your experience with us. The Technistone is imported from the Czech Republic to USA. A general contractor will take responsibility for getting this countertop scratch problem fixed for you, thus avoiding any of that finger-pointing that can sometimes happen between tradespeople. We all make mistakes in life but thank God for the good company owner who acknowledged his mistake and replaced the countertops in 7 days. No exceptions. Our new light granite looks beautiful and most importantly it is going to last more than 20 years like the old one we had before. Plus the quartz is a dark color and the scratches and chips show white underneath. When we are entertaining I stack my Fiesta Ware plates on it and have never seen any scratches. We just moved in to a new, custom-built home and have Silestone Calacatta Gold in our kitchebn, and there are black scuff marks in a number of places that I cannot get out. But the average middle class working home owner may not want to pay an arm and a leg for that. I wipe it with light damp soft microfiber with one drop of Dawn dish detergent and then I clean it again with clean damp cloth without any detergents. Best solution? We highly recommend the Technistone quartz! I do not presently own any engineered stone, however, I have been fabricating, installing, and repairing estone since the industry's inception. :-), "Some have more resin than others which will make it easier to scratch or stain.". Get granite instead. may i ask if you are a user or are you a product promotion specialis? He pulled out a container of A-MAZ Water Stain Remover and, after a minute with a soft rag, had removed every mark. This field is for validation purposes and should be left unchanged. That is why I posted. Remember that although your quartz countertops are incredibly durable, they are not cutting boards. Maybe one of these can help you find a perfect tile. by RD Marble Team | Jul 19, 2019 | Kitchen Countertops, Quartz Countertops | 0 comments. She's had her quartz counters for 2 years, and she is just as happy as I am. I hope my reviews will make smarter buying choice for al the victims out there who fell for the wrong advertising like we did. If your daughter sees old, well used cutting boards and thinks they're beautiful, then it's a great surface. I'd rather clean a bit of grout (which doesn't get that dirty that quickly) than worry about scratches and marks and stains immediately after install. I am a plain ol' homewowner. It's much more difficult to do so, but not impossible. "may i ask if you are a user or are you a product promotion specialis?". Thanks. Wood will look new for about two days, and then it will start developing a patina of nicks and stains (sometimes called looking old). A few pin holes from a slip with an ice-pick, and some of the front strip was peeling off. Arch City Granite is pleased to offer the best selection in quartz countertops around. I don't waste time on forums giving advise if I don't own it. Well, I don't treat mine like it's made of glass. No scratching, nothing. It is fairly heat resistant as well though trivets are recommended. You will not have to seal them. Never cut directly on your countertops to avoid scratching the finish and making the stone more vulnerable to staining. See my attached photos. Of course we are talking about peoples experience here not an scientific paper. I was the victim when I purchased cheap MSI quartz. These are stones whmuch should bear kitchen work, right; rubbing, cuting or chopping over a board, the friction between bottom of a dish or pot against them etc, ".I think I would just rather have laminate", "If I had to do over, I'd go back to laminate. 4 Dos and Donts for Your Quartz Countertops, Quartz is scratch-resistant, but not scratch-proof. K B, that's very frustrating, especially since the quartz industry touts the product as being maintenance free. You can, if you want, but it is NOT needed. Always read and comprehend the posts in the thread before you comment please. Yes, doctors noticed a correlation between smokers and patients with lung cancer, then did the research that scientifically proved that smoking causes cancer. With so many colors and styles in quartz to pick from, it is uniquely a stone that can fit any kitchen style. Quartz is also heat resistant (though not heat proof like other stones so trivets should still be used), environmentally friendly, easy to clean, durable and above all, scratch resistant. |, MON - FRI: 8 AM to 5 PM | SAT: 9 AM to 3 PM, Our Low Price Guarantee on Natural Stone Countertops, Environmentally Friendly Granite Supplier, Arch City Granite & Marble Employment Opportunities, However, quartz countertops have gained tremendous appeal among designers, builders and homeowners as more. Though quartz is not completely indestructible, this type of countertop is highly resistant to scratches. Scratches everywhere and we are really careful. Even the most durable of quartz countertops need a hot pad to protect them from hot pots or pans. "she regardless of people giving examples by sharing their personal experiences keeps saying they are easily removable, what type of fallacy is this one? I also have Quartz counters on all my bathroom vanities: no stains, no scratches, no chips.I think your counter may have a defect. I love my countertops now, and while I probably do take more care with them than I did with my laminate, I have zero regrets. (It turns out that what looked like scratches were actually marks from the metal.). Windex didn't work. We love our new countertops and so do all our friends who regret buying Cambria and Silverstone quartz. Not sure what you wound up with, but it is certainly not anything like what I have. If you are still happy then buy it. He recommended the Czech Technistone Noble Areti Bianco (white with tiny little gray veins) to us. so in agreement with Landscaping 2014 I reported my experience and advised others to examine their quartz before purchase and ask for warranty so they wont end up losing. :-). My friends in the Czech Republic all own the same brand. Quartz should resist scratches of normal use. The MSI was defected. Within the first 7 days after purchasing the MSI cheap quartz we had permanent stains just from using water and rings from cups. Norwex microfiber and polish cloths didn't work. DO NOT LISSON TO ADVERTISEMENTS. Call (936) 856-6342. landscaping2014, Sounds like you definitely had a defective product. :-). I have never stated ANYTHING other than my own experiences. It's so warm and has such personality. I do have some photos from Houzz that show counters with pattern and different tiles used. TEST it with your key, a countertop should not scratch. The benefits of quartz are that there is little to no maintenance. You need to own it and experience it to give a true statement.". Yet take your key and gently rub it, you will see the damage, now take that 409 or what ever cleaning material recommended by Chessie and try to remove the damage. The owner Nick is a great guy and very knowledgeable. It beats out quartz composite for strength and scratch resistance. The main thing I tell people about quartz is that it depends on where you get it from. I hope this info helpsThese photos show 3 days of use of MSI quartz countertops and island. I can take a pot and rub it against my quartz, and yes I may get a metal mark, but it is NOT a stain. did you guys know there are a couple of class actions are advancing against quartz companies.