My cat has attempted to claw at it, but no marks have been left! I do feel like the furniture is a bit on the expensive side, but it feels durable and worth the price. Fantastic chair. Easy assembly. Very easy to put together by myself with no issues. We found each box relatively easy for two people to carry up a flight of stairs and the clear, simple directions made putting the couch together pretty easy, considering we just made a whole couch. I needed a sofa for my space but wanted one that I could make bigger when I move to a bigger space. The cushions are a bit stiff, but overall very satisfied with my purchase. Keep it going! With a focus on material transparency and value, shoppers have good things to say about Burrow overall with happy customers describing simple assembly, streamlined delivery, and quality materials for the price. We really like our new burrow couch. My last couch was an IKEA one and had an angled back so you'd kind of lean into it, but the Burrow's back is straight, which I really like because it supports you more when you're sitting and laying down.The fabric is nice and I like the tufted accents and the non-tufted option on the other side of the cushions. The couch itself is very comfy, supportive and the style is perfect for our modern studio apt design. Lucky me, it wasn't! - Cushion comfort: nice balance of comfort and firmness, it's also breaking in nicely. Only down side is that it took way long for me to receive it, 5+ weeks. I am so happy with this couch! In completing basement renovations, my goal for furniture was simple: it needed to have a small footprint in order to fit down the stairway, and it needed to be kid friendly. When you come home from a long day at work, this is the couch you'd want to come home to! Amazing sofa. I know I'll be pleased when it's time to move and it is transportable, and will be adaptable to any new space I choose to live in. Fortunately the material is incredibly durable and easy to clean. The cushions are very comfy in that middle area of not too stiff and not too soft. They quickly sent me replacement parts, and when they arrived everything went together without issue. I wish we would have gotten an extra cushion but maybe we will go with a chair and ottoman instead! This has been the best furniture purchase I have ever made. Can't believe a couch in a box could actually look this nice or be this comfortable. Thanks Burrow! I'm in love. I love that it's stain resistant too! Ordered my Burrow based on color photos which indicated a dark gray "charcoal" color. We ended up purchasing a 3 seater, a love seat, and an arm chair. Needed two people, but it was stress free. I'm a Manhattan resident and with the fast paced lifestyle I need a an easy couch that's get up and go like me. Literally took 10 minutes during a lunch break from work. John. My burrow has been fantastic so far, easy to assemble and comfortable. The cushions were a little harder than I expected but not uncomfortably so. I recommend Burrow on all levels (customer service, comfort, style, etc) SO HIGHLY. I would reccomend 2 people for moving the boxes if you are going up stairs,as they are a bit heavier than I expected. The aesthetics were prettier in person than online - very very pleased! I was happy to have a buddy because the pieces can be unwieldy and I had to kick close some of the industrial latches. The couch was incredibly easy to put together (15 minutes by myself) and comfortable. 6 months later and I still have no regrets. We decided to order the Burrow on a whim since it seemed like our only option. It has a great design and made ordering super easy! I could not screw it in. I was nervous to buy a couch online and worried it would be too firm but I LOVE it! And she loves hers! . shipping and packing is top notch. Great couch! I'm going to add a few bright throw pillows to complete it. As for quality, from the pieces that i actually do have it seems that they're "ok", average at best. That said, were really happy with the quality of the couch so far. We were a little weary of purchasing a couch online that we'd never sat in. It was pretty easy to assemble, just as advertised. We wanted a low profile, clean line that was comfortable and affordable. Im self aware and I know I must have been a pain in the ass, and I wanted to thank everyone I spoke with. Absolutely loving our navy blue Burrow Arm Chairs! I was able to put it together on my own, another plus. The Judges. And, was the furniture really that easy to assemble? One style, with the ability to modify into several different pieces of furniture. The cons: Some shoppers mentioned the color being different from what they expected (don't forget you can request free fabric swatches to ensure you're choosing the right color option). So glad I went with Burrow - I'm in love with the charcoal color that I bought! Just a thought. Versatile. 100% happy with this purchase! We received the Love Seat in Charcoal with high arms and black metal legs. We can't wait to have friends over to show it off!! By happenstance, I came across burrow.com. and quite simple to put together. VERY comfortable, easy to put together. I am a bit of a couch snob, and was thrilled with 1) the angle of the back rest 2) the depth of the seat and 3) the softness of the cushion. Love the black leather. I was skeptical, but everything came, it was put together within an hour, and the couch is great! Very comfortable, super stylin, and it wasn't a total nightmare to get up three flights of stairs. Also I love how burrow provides financing. whoa!!! It's the perfect size and look for my space, and so comfortable. And it is supportive for my bad back, which is very important for me. Burrow customers appreciate the versatility of their couch designs with features such as moveable chaise and reversible 'flip back' cushions so you can easily change up the look of your sofa. Love my sofa, the look the setup perfect. However, the next day a 4th box arrived and then I could put it together. The customer support staff has been incredibly helpful and quick to respond. Awesome couch and even better customer service. No thanks. Burrow looked like a decent option with no downside (because of free returns). This couch is so comfortable and looks so classy! the timeframes were spot on. It is super comfortable and so easy to setup. This sofa works great for us. side up also appeal. Otherwise 5/5. One reason I am docking a star is because we ordered the two chaise lounges, so we received two extra couch cushions. It has changed the way I spend my free time. When it comes to your own comfort, your own body is the only North Star. Need a love seat was intrigued by burrow concept. Best part is her fur wipes off easily and doesn't really show much! As a single guy with no help, the "worst" of it was moving the afore-counted boxes and disposing of the packaging afterwards; the items assembled easily, appear sturdily built (and carefully crafted), and are comfortable. Seems sturdy and well put together. Great couch! 3 different delivery dates and still only have 3/4 of a couch sitting in my living room. This couch not only looks chic, but it was easy to assemble, comfortable and life-friendly. Love this sofa! The couch is sturdy, comfortable and stylish! Not quite as easy to put together as the video, but it still came together quickly and it looks and feels great. Such a huge difference from the hours it took me and my roommate to put together a couch from Ikea (which actually required 2 people because of all the heavy lifting vs. Burrow which can easily be assembled solo). Assembled pretty quickly on arrival and it is SUPER COMFY! I purchased the C shape sectional. Burrow under promised and over delivered on this product. I don't like cushy couches, so the Burrow is good for me. which will give us the option of a sofa and a chair or having 2 love seats. I also wished the chaise connected in some way to the base couch. This was super easy to move into the house and get set up. Every touch point with Burrow was excellent, and so is the couch. Amazing! Buy this couch! We love it!!! The days of "PIVOT! It came with a broken thumbscrew, but I contacted Burrow and they expedited me a replacement. This site's sole purpose is to help you make the decision faster and with more peace of mind. Assembly did not take very long. The majority of the time was just opening boxes. I highly recommend these couches. Given the nature of the concept I assume Burrow would be similar to a "Casper" brand whereas--- good branding doesn't necessarily mean good product. It's so comfortable that I've opted to sleep on it over night instead of sleeping in my bed and it's beautiful. Customer service was excellent all throughout the process. What I should have considered before purchasing was the seat depth. I got a 3-piece couch and it was pretty easy to assemble, even in my tiny apartment (>700 ft sq). It was definitely worth it. It isn't ideal for sitting or hanging for long periods of time. Burrow's debut wall shelf offering, known as Index, is a unique modular design that can be combined seamlessly to create shelves that can fit just about any wall space. It arrived in two shipments; once we had all the pieces in order, it took 20 minutes to put together, mostly because our dog wanted to help. Assembly was quick and simple. Once assembled, you're rewarded with a sturdy, spacious, handsome, and comfortable couch! I got the 7 seat sectional sofa from Burrow. After reading about Burrow, looking at reviews, the assembly video, and receiving swatches, I took the plunge and ordered the loveseat and ottoman in crushed gravel. Super comfortable, like I never want to leave it ever. It's good to know that if we needed to move it, we could take it apart easily. We love our new Burrow, very comfortable and easy to assemble. Crafted in solid ash hardwood, Burrow's shelves come in walnut, oak, and white wood finishes and can definitely add interesting character to any space. Assembling was a dream and when I decide to relocate, breakdown and transport will be too because of the modular design. The couch came very fast and was incredibly simple to put together. A shipping nightmare!! I've had 3 people try and the lever won't go over the 'male part' once it's in the 'female part. Comfy, stylish and affordable. I get nothing but compliments on it, and the fact that there is an electrical outlet I don't have to crawl on the floor to access just shows how much thought went into the design---which is very much appreciated. I could have fixed it myself, but I didn't have a power drill. I love that I'll be able to take this couch with me when I move, without any issues! I've since ordered the ottoman to make my couch into more of a sectional and I'm really pleased with it as well. Overall, I'm not sure we could have found something better for the price, but just don't expect to binge watch Netflix or watch a long movie comfortably on it. I put it all together in under an hour. I am also excited that I can add on if I need more space. Relocated to a small apartment in the city and this was the perfect addition to my living room. The couch itself is excellent too! Stylish and functional. From pushy salespeople to a mind-boggling amount of options for style and fabric I quickly became frustrated and overwhelmed. Worth the extra cost if you have a pet who sheds. Purchased the Range Lounger because the dimensions match up with the foot of our Queen bed frame. However, it is very well designed and comfortable to sit in. It took a month to get the sofas. It seems crazy to write all of this about a couch, but I truly appreciate the amount of care that was put into this process. We are so happy to have a comfortable, stylish, durable adult couch we can take with us when we leave this apartment. Have been anxious to finally get back from my deployment to see how this couch felt. The couch is great quality and so easy to assemble. It's beautiful and functional. I live in a small apartment and needed a small couch I could move/put together on my own. What more do you want? Either the top pin would line up for the seat back, or the bottom pin set for the seat. Only feedback is that I didn't know when it would arrive until it was shipped. I was mostly trying to avoid the horrible sales rep experience in the store by ordering on line but I'm really happy with the products. I have it in my guest room and ordered the sleep kit to go with it. We have a bungalow style house and would not be able to get a traditional sofa/love seat to make the turn to get into a back bedroom that we have converted into a study/den. Very easy to set up and very comfortable!! The initial assembly took a little longer than expected, but once I found the video it was very quick, and I'm pretty sure I could take it apart in under five minutes the next time I move. We needed to find a couch that would fit down a narrow stairway to the basement. I like my new couch and ottoman. My dog loves it. The USB port is a thoughtful addition. I spilled a glass of wine on the first night and it was gone in 10 minutes. Posting here, because Burrow does not make it easy to post true reviews on their own website, even if you're a customer - take their on site reviews with a grain of salt. Paired with an overhead lamp and a cute yellow throw pillow, it makes the perfect little reading nook. Especially connecting the two sections at the corner was very problematic. Assembly took a little longer than I expected, and it came in 4 boxes. I ordered a burrow loveseat-sized sofa because my old sofa wouldn't fit through the door of my new apartment. Easy to put together and maneuver for a 70 yr old woman. We love our Burrow couch. A little too small for the 8x10 burrow rug, as you can see where it ends near the edge. So I thought to give it a try. What more could a lad ask for? People who helped move now want one for themselves! With the chaise and ottoman, my entire family can fit comfortably on the sofa to read stories, play board games, and watch movies. The couch looks good and is comfortable. He even urinated on it but it came out very easy with distilled water and a tiny bit of bleach (these are burrows instructions on how to spot clean). Overall, love it. Assembling it ended up being a big hassle mainly due to the size of the sofa. You won't regret it. We received notification it would take a couple of months, then we received notification that it was going to ship earlier than originally expected. Easy assembly, no tools needed. However, I had to send a piece back because it didn't fit the other pieces. I later added the chair to round out the living space. Great sofa guys! Can't fit a couch through narrow the narrow doors of your pre-war walk-up? I've been beyond impressed by the Burrow team and how my entire purchase and post-purchase experience has been. I was able to get the boxes upstairs to my apartment and assembled by myself. When vacuumed, it does look nice, though. The couch is great for upright seating, chaise lounging, and sideways lounging. So far the sofa is holding up great! That's an unheard of level of service. Bolt your feet on, attach your power cable, and you're ready to enjoy your new couch. We love the couch. Getting both, required inching in very slowly, while applying pressure from both the seat and the the back to line things up. We've had this for about a month, and if you're looking at the Nomad loveseat/chaise combo, just get it. It would have been great to have an ETA before purchasing. The no-tool build method makes me feel good about inevitably having to take it apart and rebuild it next time we move. Keep your fingers crossed for me it holds up to the hype! The Burrow fit these needs. I do plan on getting an additional armchair to make this into a 3 seater. The assembly of the couch was a breeze. The assembly took my boyfriend and I around 5 minutes, but as a fair warning, we pride ourselves on being super handy with putting things together! Where is your customer service? One of the few "podcast ad" products I've ever ordered that truly lived up to expectations. Not too firm and not too soft imo. Took 20 mins to assemble, if you can put together legos, you can assemble it. A lot of lying on the ground and forcing pieces together tojuuusssstget connectors to screw in was necessary. I now have two extra couch cushions I don't know what to do with and it wasn't made clear that this would happen. Easy directions, easy assembly, love my light gray couch with dark wood legs! The couch is comfortable and adorable and was super easy to put together. A more complete title should be: Burrow, The Smart Sofa! Camel top-grain leather sofa. I wasn't home to install the pieces together but my roommate did and she said it only took her 15 minutes. The most comfortable forward thinking couch system ever! This team really stands behind their product! It is very comfortable and we are pleased with it so far! This is fantastic for a modular couch, it's unfair to hold it to the standards of a real couch (although it certainly has the look), its just what we needed. I also really appreciated the customer-side design details: boxes that I could carry upstairs by myself, ease and sensibility of assembly, the little packet of hardware that swings down when you first open the box so you can't miss it! We're a military family and relocate quite often. We worry about the legs holding up over time with our toddler but will re-rate as time passes and update review. I specifically wanted all cushions to be reversible and having the option of having a plan or pleated(?) Also, Burrow doesn't ship to our locale, so we used a freight forwarder and had to pick up the boxes near the airport in a friend's truck. I was nervous to by at first, but happy it all worked out. In the end, we are keeping the sofa! The only thing I wish was they would keep you more in the loop while it was being made. I got a grey armchair from Burrow and absolutely love it. I'd also suggest only opening one box at a time. The only real negative is the sofa emitted a strong, but tolerable odor of wood and "chemicals" for lack of better word. It is comfortable and very sturdy in construction and materials. So far we love it and plan to get third seat added down the road. With that, came living a toxic free life. This couch arrived in the blink of an eye and took next to no time to set up. Even though there were some delivery hiccups, the team was very quick to get back, accommodate, and correct. Assembly took 30 minutes with 2 people. Even though it was a bit of a hassle and extra work, I couldn't give this review less than 5 stars because of the quality and the price. Super easy to put together (even for one person). Looks amazing and is a comfortable, low pile rug. I spent months looking for the right couch - I wanted something modern, my fiance wanted something he could lay on all the way across (he's 6'3"), and we both wanted something that could get up our narrow stairs.