Once an item or an order has been shipped it cannot be canceled, and you will have to process a general return. This product is listed under the following manufacturer numbers. This website uses cookies to ensure you get the best user experience on our website. Once you have set up your return, you will receive an email with an RGA number within 2 business days. 3 3/4" CC (center to center) hole pattern6 9/16" overall length1/2" width1 1/8" projection Product Details: View cart for details. Prior authorization required for returns. SKU # BP1586WN, Product Details: All claims for shortage and/or damaged goods must be reported within five days of receipt of merchandise. SKU # BP24016SS, Product Details: Along with this return number you will receive a ship-to address where you must send your merchandise. Amerock BP1586 1-3/8 Inch Mushroom Cabinet Knob, Antique Rust, Flat Black, Oil Rubbed Bronze, Roman Bronze, Satin Nickel, Weathered Nickel, Wrought Iron Dark, Amerock BP1580 3 Inch Center to Center Arch Cabinet Pull, Amerock BP1581 1-1/4 Inch Mushroom Cabinet Knob, Amerock BP1582 3 Inch Center to Center Finger Cabinet Pull, Amerock BP1583 1-7/8 Inch Long Finger Cabinet Pull, Amerock BP1584 3 Inch Center to Center Wire Cabinet Pull, Amerock BP1585 1-1/4 Inch Mushroom Cabinet Knob, Amerock BP1585-2 1-3/4 Inch Mushroom Cabinet Knob, Amerock BP1586-2 1-3/4 Inch Mushroom Cabinet Knob, Amerock BP1587 3-3/4 Inch Center to Center Arch Cabinet Pull, Amerock BP1588 5 Inch Center to Center Arch Cabinet Pull, Amerock BP1589 6-1/4 Inch Center to Center Venetian Bronze Arch Cabinet Pull, Amerock BP1590 3 Inch Center to Center Arch Cabinet Pull, Amerock BP1592 3 Inch Center to Center Cup Cabinet Pull, Amerock BP1593 1-7/8 Inch Long Finger Cabinet Pull, Amerock BP1784 3-3/4 Inch Center to Center Wire Cabinet Pull, Amerock BP1785 5 Inch Center to Center Wire Cabinet Pull, Amerock TEN1586 Series 1-3/8 Inch Diameter Mushroom Cabinet Knob, Merchandise that has not been removed from its original packing, Merchandise that was mispackaged or was not shipped correctly, You must have the original packaging for the item (manufacturer's box, Styrofoam, plastic bags, etc. SKU # BP1300ORB, Product Details: 5 1/16" CC (center to center) hole pattern5 7/8" overall length5/8" width1 7/16" projection For the best experience on our site, be sure to turn on Javascript in your browser. Want to keep up with the latest? Manager approval is required for any returns after 30 days and may be subject to a higher restocking fee. 6 5/16" CC (center to center) hole pattern7 1/2" overall length3/8" width1 1/4" projection All returned merchandise is subject to a 20% restocking fee. 5" CC (center to center) hole pattern7 3/8" overall length1/2" width1 3/8" projection "ROK" is a registered trademark of Rok, Inc. 2020 Rok Hardware & Cabinets. Door Strikes, Latch and Edge Guards, and Reinforcers, Amerock Wood Finishes Natural Maple 1 1/2" Mushroom Cabinet Wood Knob BP880MA1, Dimensions: 1 1/2" dia. We take pride in guaranteeing your satisfaction with every purchase. SKU # BP26138-G10, Product Details: For the best experience on our site, be sure to turn on Javascript in your browser. In addition, we're not responsible for lost shipments. All rights reserved. Our arrangements with our suppliers and manufacturers allow us no room to make exceptions. Note: If you return a product to us without an RGA number, your return may be subject to additional fees and delays. Customer is responsible for return shipping. We may be able to quote even lower prices. Consequently, your RGA will be nullified and any credit request will be denied and any replacement order will be canceled. SKU # BP26203BBZ, Product Details: SKU # BP19011CSG9, Product Details: 3" CC (center to center) hole pattern5 1/4" overall length3/8" width1 1/16" projection Please be aware that due to the nature of clearance sales we may not be able to offer a replacement on a defective clearance item. 1 1/4" diameter1 3/8" projection Customers must pay return shipping fees. Ground shipping only. SKU # BP27017-G10, Product Details: We recommend items be returned via UPS or insured parcel post for proof of delivery. Unapproved customized orders returned by the customer will be sent back at the customer's expense. Please be certain that items are secure in their packaging so damage does not occur while they are in transit back to our warehouse. 3 3/4" CC (center to center) hole pattern6 1/8" overall length1/2" width1 3/8" projection Please allow 14-21 days for processing. SKU # BP26203-G10, Product Details: Copyright 1995-2022 eBay Inc. All Rights Reserved. Packages must be sent back by customer via a traceable source, such as UPS. 5 1/16" CC (center to center) hole pattern5 7/8" overall length5/8" width1 7/16" projection SKU # BP29111-G10, Product Details: 3" CC (center to center) hole pattern5 1/4" overall length3/4" width1 1/16" projection SKU # BP27018-26, Product Details: 1-1/2" diameter Mushroom Cabinet Knob Satin Nickel - Allison Value Collection, 192mm Flat Top Bow Pull Stainless Steel - Essential'Z Collection, 6-5/16" Bow Pull Stainless Steel - Essential'Z Stainless Steel Collection, 1-5/16" Mushroom Knob Weathered Nickel - Inspirations Collection, 3" Pull Oil Rubbed Bronze Sterling Traditions Collection, 1-1/4" Knob Clear/Oil Rubbed Bronze - Traditional Classics Collection, 3" CC Pull with Back Plate Antique English - Allison Value Collection, 1-1/4" diameter Mushroom Cabinet Knob Oil Rubbed Bronze - Allison Value Collection, 1-1/4" diameter Mushroom Cabinet Knob Satin Nickel - Allison Value Collection, 128mm Arch Pull Satin Nickel - Allison Value Collection, 7/8" diameter Square Knob Satin Nickel - Creased Bow Collection, 7/8" diameter Square Knob Polished Chrome - Creased Bow Collection, 128mm Creased Bow Pull Satin Nickel - Creased Bow Collection, 128mm Creased Bow Pull Polished Chrome - Creased Bow Collection, 160mm Cyprus Pull Satin Nickel - Essential'Z Collection, 96mm Cyprus Pull Satin Nickel - Essential'Z Collection, 96mm Cyprus Pull Golden Champagne - Essential'Z Collection, 3" Cyprus Pull Satin Nickel - Essential'Z Collection, 3" Cyprus Pull Golden Champagne - Essentials Collection, 5" Cup Pull Satin Nickel - Manor Collection, 96mm Bar Cabinet Pull Satin Nickel - Sleek Collection, 1-1/2" Long Oval Cabinet Knob Oil Rubbed Bronze - Manor Collection. Defective merchandise will be replaced with no restocking fee and can only be shipped UPS ground. You must file a lost shipment freight claim with the respective shipper if you product is lost. If your returned product does not match all applicable criteria listed below, it will be rejected by our returns department and returned back to you at the customers expense. 3 3/4" CC (center to center) hole pattern6 3/4" overall length1/2" width11/16" projection We have the capability to customize some orders to our customers needs however these customized orders are nonreturnable and nonrefundable except by manager approval, and subject to a 50% restocking fee. SKU # BP26135-G10, Product Details: We will notify you via email of your refund once we've received and processed the returned item. We will do our best to process the return quickly. If for any reason you are not satisfied with your shipment we will gladly replace it or accept a return of the merchandise. 3" CC (center to center) hole pattern5 1/4" overall length3/8" width1 1/16" projection Items returned without an RGA number may delay credit. Defective merchandise must be received within 60 days of order placement to receive a refund. Our manufactures and suppliers promise to deliver your quality products in excellent condition to your door. Be the first to ask the question! From the popular cup handle, to our sleek bar pulls, from decorative knobs, to mushroom knobs, we have something that will fit your style and needs. 6 5/16" CC (center to center) hole pattern9 1/16" overall length1/2" width1 1/4" projection Due to individual printers, dimensions on installation instructions may not print at an accurate scale. Refunds will be credited to the original purchasing credit card account number or PayPal account only. Include all original packing materials, manuals, and accessories with the product to avoid any additional fees. To begin processing a return, please Contact Us to Start a Return. 2010 - 2022 Factory Direct Hardware. You may contact our returns department by telephone (855) 368-1040 or fill out our online Returns Form to start the return process and receive a return goods authorization (RGA) number. Within 30 days of order placement, you may return any product purchased from Factory Direct Hardware, Inc., provided that the merchandise is in new condition with original Packaging and accessories. SKU # BP27018-G10, Product Details: Amerock BP1321W Ceramic Residential Mushroom Cabinet Knob 1-3/8 Diameter White, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Something went wrong. 5 1/16" CC (center to center) hole pattern5 1/2" overall length1" width1" projection SKU # BP19004SS, Product Details: Incurred shipping charges are not refundable. 1 1/4" diameter7/8" projection 3" CC (center to center)5 1/2" overall length1" width1 1/4" projection This satin nickel traditional ring knob from the metal finishes collection is a perfect addition to any kitchen or bathroom. This number will be used to guarantee you receive your credit. Factory Direct Hardware is the fastest growing place to buy products online. SKU # BP19541SS, Product Details: No questions yet. SKU # BP26127ORB. SKU # BP176CAE, Product Details: Welcome toPulls-n-Handles, a great place to find a wide range of pulls, handles and knobs, online at wholesale prices! 7 9/16" CC (center to center) hole pattern8 11/16" overall length3/8" width1 3/16" projection Factory Direct Hardware, Inc. is not responsible for any labor costs incurred as the result of the installation of wrong or defective parts. SKU # BP29115-G10, Product Details: All rights reserved. Be sure to include your RGA number with your merchandise. Do not use prints made from this website to mark distances. Natural Maple 1 1/2" Mushroom Cabinet Wood Knob BP880MA1 from Amerock Hardware's Wood Finishes collection. ; Projection: 1 1/8". SKU # BP26204-G10, Product Details: SKU BP27017-26, Product Details: JavaScript seems to be disabled in your browser. Planning on spending more than $1,200? Please do not use USPS. If you return your product via a faster, more expensive shipper, you incur the expenses yourself and any request for reimbursement will be denied. Sign up for our newsletter and be the first to know about coupons and special promotions. Soft Close Side Mounted Drawer Slides (glides), Soft Close Undermount Drawer Slides (glides), FREE SHIPPING ON ORDERS OVER $99 (Contiguous US Only), Amerock BP53012G10 Allison Value Hardware Mushroom Knob, Satin Nickel, 1-3/16-Inch Diameter, Skip to the beginning of the images gallery. 3 3/4" CC (center to center) hole pattern6 9/16" overall length1/2" width1 1/8" projection 1 1/2" length1" width1 3/16" projection The store will not work correctly in the case when cookies are disabled. You are responsible for all freight charges. 5 1/16" CC (center to center)5 15/16" overall length1/2" width1 1/8" projection SKU # BP26201BBZ, Product Details: If the delivering carrier is responsible for a lost and/or damaged shipment, the purchaser must file the appropriate transportation claim with the delivering carrier. - eBay Money Back Guarantee - opens in a new window or tab, - for PayPal Credit, opens in a new window or tab, Learn more about earning points with eBay Mastercard, - eBay Return policy - opens in a new tab or window, - eBay Money Back Guarantee - opens in a new tab or window. 1 1/2" diameter1 3/16" projection Join our mailing list! PLEASE NOTE: We will refund shipping costs only if the return is a result of our error. PLEASE NOTE: Items marked as Clearance are not eligible for return unless defective. Seller assumes all responsibility for this listing. For the kitchen, bathroom and the rest of the home, with a variety of finishes and designs for all decorating tastes, Amerock is the ultimate, time-tested source for hardware needs. To cancel an order that has not yet shipped, please call our customer service department immediately at (855) 368-1040. 7/8" diameter1 1/16" projection Finally, merchandise must have not been damaged in freight transit. Contact us with the products and quantities you want to purchase. SKU # BP29113-ORB, Product Details: The replacement item will be charge to the customer and the credit will be issued once the defective item has been received. ), There cannot be any writing or labels on the packaging for the item. The item you've selected was not added to your cart. Customers receive shipping information once the order has been shipped to allow you to know when to expect your products. 1 1/4" diameter7/8" projection SKU # 14303ORB, Product Details: 7/8" diameter1 1/16" projection All items must be returned with their assigned return authorization (RGA) number. The order subtotal is less than the minimum allowed value ($0.01), Amerock 1-3/8" Diameter Mushroom Cabinet Knob from the Inspirations Collection. Product must be returned within 5 business days after receiving RGA number. Large order discounts are valid for the product quantities quoted. SKU # BP29113-G10, Product Details: Rok Hardware Knob and Handle / Pull Template for Cabinet Doors an 25% restocking fee unless damaged or defective. Special order products and or non-stock products are considered special orders and are non-refundable. SKU # BP26201-G10, Product Details: Amerock BP53012ORB Allison Value Hardware Mushroom Knob, Oil-Rubb Allison Value 1-1/4 in (32 mm) Diameter 1 1/16 in (27 mm) Project Allison Value 1-1/4 in (32 mm) Diameter Flat Black Cabinet Knob. 1 5/16" diameter1 5/16" projection However, you'll be credited all reasonable and customary freight charges relevant to that item if product is defective or the wrong item was shipped. Refunds or exchanges are only available on items that packaging has been opened and cannot be resold as new.