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Please help us spread the word. Compare Internal memory is 16 GB. How We Make Money. I'm not experiencing any service problems, but it's pretty frustrating having to go through as many steps to correct as I have without success. I got a new SIM card, that didn't help. The screen constantly locks and has to be reset, it's happened 3 times already just writing this. I moreOne of my field geologist's DuraForce Pro 2 phone started giving off smoke this week. and services can change. I've done just about everything I can do on my end, hopefully someone has dealt with this before (and successfully fixed it)! Gotta Be Mobile notes, "the cameras are not the best you'll find on a smartphone, but they may be the best you'll get on a rugged smartphone. Was expecting something much better from Verizon. The phone is powered by a Lithium-Ion (Li-Ion), 3100 mAh battery. The message returned that the phone was up to date. The Kyocera Brigadier's screen size is 4.5 inches with x pixels resolution. The question now, what are you going to do with it? [FIX][SOLVED]Status 7 Error with CWM or TWRP Recovery on Rooted Android! The camera is horrible. Youtube ---------- Post added at 02:26 PM ---------- Previous post was at 02:07 PM ----------. Have resorted to to my 35-millimeter camera. I'm at my wit's end here - I got a Kyocera Brigadier (Verizon wireless) because, well, I break things. The good: Rock solid frame and glass, good speakers that's all! Maybe one of your friends will find this review helpful? without a reboot many times. My employees can't wait to replace them but we have a year left on our contract. Kyocera touts the Sapphire Shield screen as virtually scratchproof and reviewers fully back this claim after failed attempts to scratch the display with rocks. A second confirmation message will appear indicating that all information stored on the Kyocera Brigadier and all downloaded applications will be erased and reminding that this action cannot be undone. http://www.verizonwireless.com/support/knowledge-base-106408/. Updates are needed to help the performance of your phone. What I do know is that this phone is the biggest, most expensive piece of crap phone I've ever owned. Voicemail sometimes works, other times (mostly) I get an error message and a code to provide customer service, which I have done twice already. Kyocera backs up the Brigadier with a 1 Year parts & labour warranty. PC Mag gave it the Editor's Choice award for rugged smartphones due to its "impregnable durability, high-quality display and solid midrange performance for the price". Overall the Brigadier is a pretty decent option, if you fit the target demographic. As the name suggests, users can operate the phone even if they are wearing gloves (up to 3mm thick) or the screen or their hands are wet. Calls are good and loud even in the wind the screen is bright enough to see clearly in the full sun. Josiah, 16 Dec 2019Okay. Now I just want to throw it at the wall but given the durability it'd hurt the wall more than the phone. See vzw.com/bring-your-own-device for details. I've had this phone since 2016 at work. H910 vs Other Variants. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. pictures would come out looking fuzzy like a 1950 TV set Hopefully someone else having this problem will see this and have the same luck I did! There is a Qualcomm Snapdragon 400 Quad core 1.4 GHz processor (CPU). Privacy Save $200 on the Samsung Galaxy Z Fold 4 and Z Flip 4 by reserving your spot right now. Nonetheless, the mid-range phone performs well, has a battery that will easily last you all day, and is very affordable. @OriginalOreoI understand your concerns with the software issue. I've tried. Please help us spread the word. The 8MP rear camera failed to impress critics due to its grainy low-light images and inaccurate colors. If you are, please share details and we'll be happy to provide troubleshooting options for you. Click on Reset options from this section it will allow us to restore network options, applications or reset the Kyocera Brigadier completely. This issue was first reported back on 11/5/2015, Kyocera brigadier firmware download issue, I also contacted Kyocera back on 11/6. What really won critics over was its Glove and Wet Touchscreen Operation feature. business and keep the service free for everyone. They indicated that they had received reports from other users with similar problems and they are "working on delivering a fix for this as soon as possible.". Why does my android system icon show up when I boot my phone? You might not need every tool for every procedure. Thanks in advance for your help with this!! I understand that you have not been able to upgrade your software. My APNs are still screwed up, but I could get internet before and I still can. Unfortunately, the new devices are affected eventually as well. Went through several in short order getting maybe a year or less out of each. They directed me to try downloading the software upgrade assistant and upload that way. Users rating on reset a Kyocera Brigadier. ", Despite a less than stellar rear-camera and average hardware, reviewers still approve of the Kyocera Brigadier. Did I get the "wrong" V20 for rooting? Gadget Review, Troubleshooting and Tutorial, How to Force Restart Frozen Kyocera DuraForce PRO, How to Fix Kyocera DuraForce Pro 2 that Wont Charge, Common Amazon Fire Tablet Problems and How to Fix Them, How to fix no sound / audio issues on Amazon Fire Tablet, How to fix keyboard / typing issues on Amazon Fire Tablet, How to fix An internal error occurred on Amazon Fire Tablet, How to fix Amazon Fire Tablet that wont connect to PC, How to fix screen flickering on Amazon Fire Tablet, How to fix Amazon Fire Tablet that stuck on Fire logo screen, How to fix battery draining too fast on Amazon Fire Tablet, How to fix liquid detection issues on Amazon Fire Tablet, How to fix Amazon Fire Tablet that wont charge. We want you to know that Cellphones.ca is an independent resource. Using the information on this site is at your own risk and without warranty. There are two ways to do a reset on a Kyocera Brigadier one through the mobile options and another more complete from the recovery mode. The question I always ask myself when rating a device is would I recommend this phone to someone? The answer to that question is tricky for the Kyocera Brigadier. You must log in or register to reply here. The bad: SOFTWARE IS HORRIBLY SLOW AND DIM WITTED 2- Keep holding on volume down and power keys together for a few seconds. It's hit and miss in a car, and works with other bluetooth devices only about 10 percent of the time. However, you can stay informed on upcoming updates by periodically visiting here: http://vz.to/1lT2hMm.AnthonyTa_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. 6- After a few seconds you will return to the previous screen, with the volume buttons go to the option wipe data / factory reset and press the power button to enter. Instagram, 2000-2022 GSMArena.com In short, I've used Galaxy Android phones for years but I kept breaking the screens so I opted for something more durable. The phone runs on proprietary operating system firmware. The phone is aimed at those who need a phone that can handle some tough conditions without damage and for that it certainly fits the bill. While on the thicker side, experts point out that the variety of textures and materials making up the chassis create a very nice phone to grip, even with wet hands. Dangerously hot with lots of smoke. We and our partners share information on your use of this website to help improve your experience. Coverage When it failed, I went into the app's mms settings and found that it couldn't autodetect the MMS settings. If you want to make a reset using the device options to return to the factory state a Kyocera Brigadier you have to follow these simple steps: Access the settings menu of your device Kyocera Brigadier, this is the cogwheel icon. You should also know that in some cases, we may receive compensation when you click on links or The Kyocera Brigadier's screen size is 4.5 inches with x pixels resolution. The Bluetooth connectivity doesn't find anything available even when the device I try to pair is blinking right next to it. Moreover, they were greyed out and I couldn't change them. phone sent massive texts bombs to contacts all on its own, it sent "I LOVE YOU" 50 times to my boss at work It measures 5.37 x 2.69 x 0.52 inches and weighs a hefty 187 grams. It connects online and surfs the web with no issues. This ensures others can benefit from our conversation. If you can not unlock the screen, press and hold the power button for about 20 seconds and the phone will turn off. 1. My husband, a carpenter & home maintenance tech, is fairly hard on a phone. If it happens on only that device, it may be a problem that the manufacturer could fix, perhaps with a firmware update. The phone is aimed at those who need a phone that can handle some tough conditions without damage and for that it certainly fits the bill. While on the thicker side, experts point out that the variety of textures and materials making up the chassis create a very nice phone to grip, even with wet hands. While we aim to provide 3. Kyocera touts the Sapphire Shield screen as virtually scratchproof and reviewers fully back this claim after failed attempts to scratch the display with rocks. They reset a bunch of stuff on their end, but that didn't help. Because you cant turn on the phone so you have to force it. Accessibility, manufacture website for Kyocera Brigadier cell phone, User guide for Kyocera Brigadier cell phone. Still waiting on at least an estimate coming from VZW regarding the problem. But this phone seems like it doesn't have enough space or memory to run the operating system. Military-grade cell phone manufactured in 2014, July by Kyocera mobile. It seems as rugged as you could possibly get in a phone. They then directed me to use the repair function of the software upgrade assistant. 2. Not good. terms. Manual, Qualcomm Snapdragon 400 Quad core 1.4 GHz, Auto focus, Brightness control, Effects, Face detection, Geotagging, ISO, Image stabilization, HDR, Scene mode, Blink detection, Ambient Light, Proximity, Motion / Accelerometer, Digital Compass, Capacitive touch screen, Glove touch, Sapphire Shield, Water, dust, temperature, solar radiation, shock and vibration proof, Sapphire screen protector makes display virtually scratch proof, Touchscreen usable with gloves and when wet, Performance issues playing graphics-intensive games. 1- First turn off your Kyocera Brigadier completely. Bluetooth earbuds wouldn't stay connected You'll find Kyocera's contact information here. 2. Have a wonderful evening! The settings are all still blank. Its neither the slimmest nor the sexiest device out there, but the Kyocera Brigadier offers lots of extra value for its relatively moderate bulk. Thanks in advance for your help with this!! Definitely there is something really wrong with the phone and it will be better to let some professional to deal with it. Now the assistant recognizes my phone, but still stated that the software is up to date. News Highly recommended. Hi guys! Behind the sapphire is a less than awe-inspiring 4.5-inch, 720p LCD display. Bought 7 of these for my company. I understand that you have not been able to upgrade your software. I think the great problem is fingerprint scanner will not work after sometime,and setting disappear also I wish I could provide you a timeline, but unfortunately I dont have one to provide. A, HSUPA, HSPA+, LTE. Released in July 2014, The Kyocera Brigadier is a military-grade cell phone that features 2GB of Ram, 16GBs of internal storage space, 720p HD resolution, a military certification of 810G, and 1.4 GHz quad-core processor. I think (hope not) I bricked my phone. We know that this is a big concern for you and we want to work with you on getting this fixed. I'm glad to see that you are not experiencing any service issues Dave. Merch store I received a error notice that my Brigadier had attempted to download the most recently released Android OS from VW. working on delivering a fix for this as soon as possible.". Several clients have reported problems with the time displayed on the screen being several hours ahead or behind the actual time on the Kyocera Brigadier. Using the information on this site is at your own risk and without warranty. You are using an out of date browser. Distinguishing cell phones from others is simple, just by looking at the none removable rear case, as well as looking at the side of the phone for an orange programmable button. However, we have not recieved any updates on the release as of yet, but we have sent in the information to the manufacturer for review. Phone calls took about 30 seconds to start ringing Hold on to your old one as long as it's working. If that doesn't impress you then perhaps the sapphire coating on the display will. This ensures others can benefit from our conversation. The Kyocera Brigadier takes the term rugged seriously. Contact us You can also connect with others in The Informr Community Forum to find and share answers to questions. A month and counting and not even a guestimate?? We want you to know that The Informr is an independent resource. Nothing. Dust and water-resistant. PS I'm also not having any network issues and my phone isn't roaming. Phone Scoop describes the Brigadier as, "One tough mother of a phonethat kicks butt and takes names" As a rugged phone, the Brigadier is not dainty by any means. Are you currently experiencing any service issuses? Device must remain active for 45 days. So, unable for you to restore but what happened when you did a : '. Put a few apps on it and it consistently locks up and shuts down. Have a fabulous day! Eventually, new or refurbished devices are issued for those clients still covered under warranty. If you see a section called Advanced click to display the advanced options of the Kyocera Brigadier. and services can change. 3- When the Kyocera logo is displayed, release the buttons. If you are, please share details and we'll be happy to provide troubleshooting options for you. This is at no extra cost to you. By vamsiguduru in forum Samsung Galaxy S7 edge, By AC Question in forum Samsung Galaxy Note 5, By patel_rosh in forum General Help and How To, By AC Question in forum Motorola Droid Mini. If that doesn't impress you then perhaps the sapphire coating on the display will. Charge the phone and make sure that every charging icon appears. purchase through links on this site. I tried to re-initiate the download by checking for phone upgrades. While we aim to provide Devicesfaq.com / Brands / Cookies advice / Articles / Help. The 8MP rear camera failed to impress critics due to its grainy low-light images and inaccurate colors. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. This Kyocera is what Verizon touted as their most rugged. Why force reboot? The Brigadier also comes with 16GB of internal storage and a microSD expansion slot. Also provide your phone's current software version please. I think due to software problem. terms. Where can should I go for support, replacement or repairs? What a piece of crap it crashes .strangest part these comments won't show up until after you buy the phone, Home There is also a secondary front facing camera with 2+ megapixels resolution. It measures 5.37 x 2.69 x 0.52 inches and weighs a hefty 187 grams. replaced phone 3 times within 12 month warranty period and all were crap. I have had it submerged in sewer and industrial waste for 2.5 hrs and picked it up and it still works. Rock solid but everything else is terrible, I got a second hand unit which made in Japan on Jan 2019,Verizon version,latest firmware Kyocera's performance ratings are 15.2 days standby time. I understand Verizon recently released the upgrade to Lollipop last month, but given the number of problems associated with it that I've seen listed by Verizon customers I expected more urgency. In this way we will avoid problems for the new user since some More modern devices include a functionality called FRP or Factory Reset Protection that requests the same Google account with which the Kyocera Brigadier was initially configured when factory restoring a device. Still, critics found the 3,100mAh battery perfectly adequate as it lasted a full day of moderate use. Scroll down the Kyocera Brigadier settings to the bottom where you will see the section called System, click to continue. Here's If the charging icon appears on the screen yet it still wont turn on, you need to boot the phone into Safe Mode. Be assured that they will look further, and will even contact the manufacturer if necessary to get this issue resolved. I need help because I have a problem that I do not manage to give it to an end. My phone is currently running 4.4.2, 1.723VZ. apple to android for first time ..ordered the S7 edge. The Kyocera Brigadier currently has an Informr score of, GPRS, EDGE, 1xRTT, EV-DO Rev. So you find that your Kyocera DuraForce Pro 2 wont turn on. It has a processor Quad-core 1.4 GHz Cortex-A7, a graphics card Adreno 305, a RAM memory 2 GB RAM and an internal memory of 16 GB. In some devices according to the Android version the combination can be the power key and the volume key up. Although experts weren't wowed by the screen quality, they didn't find any issues with it. It lets us operate the Also provide your phone's current software version please. If you lust after the new iPhone or Galaxy S5 but you want a rugged smartphone youre better off getting a rugged case, but if you absolutely need a rugged smartphone that can withstand drops, water and more the Brigadier is a good choice.Youll need to live with a 720P display and camer Like most heavily ruggedized phones, the Brigadier is a hyper-specific smartphone that caters to a small subset of users. He has had his Kyocera for about 3 years now and its still going strong. Mobile version Activation of 4G LTE/5G phone on 5G Get More plan reqd. Do not sell my data, Total of 92 user reviews and opinions for, The devices our readers are most likely to research together with Kyocera DuraForce Pro. The Brigadier also comes with 16GB of internal storage and a microSD expansion slot. Kyocera Brigadier is a device with 136.4 x 68.3 x 13.2 mm (5.37 x 2.69 x 0.52 in), a weight of 187.1 grams, a screen resolution of 720 x 1280 pixels (~326 ppi pixel density). If the battery is depleted, then charging the phone will clear this issue. you with the most accurate information and keep things up to date, prices and terms of products The assistant would not recognize my phone. Many, many phones have better features, but this one simply cannot be killed. Although the phone's 1.4 GHz quad-core processor and 2GB of RAM can't compete with iPhone 5S, it performed well enough for reviewers that they could have perform day-to-day tasks without any lag issues though there was stuttering during graphically intensive games. Very tough and durable phone . Restore with hard reset or Recovery mode your Kyocera Brigadier can solve problems that have not been solved with a normal factory reset. and the d.f.p2 is no different they/Kyocera made me get a Doogee, The good: Rock solid frame and glass, good speakers that's all! I have Brigadier problems. Now after seeing the myriad of complaints about system glitches, battery drain, overheating, etc..I'm afraid to accept the upgrade if and when my phone recognizes it's not up to date. That may or may not be true, I don't know. There are several possible caused for this issue, such as the battery power has been depleted, crash system, crash app and perhaps its power button is stuck. Leave the phone to charge its battery for a while before try turn it back on. We definitely don't want you to experience any issues with software updates Dave. JavaScript is disabled. Its neither the slimmest nor the sexiest device out there, but the Kyocera Brigadier offers lots of extra value for its relatively moderate bulk. I have had 3 of these phones overheat and start smoking. Like other devices in this category, the Brigadier is IP68 certified, which means it is dust proof and can waterproof for up to 30 minutes in up to 6 feet of water. In order to keep all the components damage and weather proof, there are no removable parts including the battery. Facebook Behind the sapphire is a less than awe-inspiring 4.5-inch, 720p LCD display. How can I get the right song title to show up? Pandora - Incorrect song title displayed on Blutooth Car Stereo. Terms Plus, you'll get a Sapphire Shield display and Qi-Wireles We've got you covered! A, HSUPA, HSPA+, LTE. RSS feed I did the live chat to warranty my phone not working after 3 months they insisted I find the numbers on it and they sent me a link to take the back of the phone off if it wasn't in the SD card slot I did take the back of the phone off then they told me if you take the back of the phone off the warranties these people are sketchy at best I will never buy from Kyocera again. There are bubbles on the camera lens of my s22. While my resources do not indicate this to be a known issue, I have escalated to our software team for review. In the following steps we explain how to format the Kyocera Brigadier to erase all your information and make it totally clean as it came out of the store. If you agree, click on Erase Everything. Okay. As a second step, trouble tickets were opened for the networks in affected areas as per customers calling in to their provider's tech support - with some success.