How did you get this to work out? Thank you! You can convert your tickets into Open date tickets / Credit Voucher to use until the 31st of December 2022. The toilets were dirty and there was only one of them for women. Tickets are personal, non-transferable and are issued in the passengers name. You are kindly requested to notify the travel agency upon the issuing of your ticket on any passengers than need special care. Valuables should not be left in the luggage. Pets can also travel for free in a pet kennel on board. We want you to enjoy every minute of your journey. Information about ferry protocols & cancellation policies. Passengers travelling with a pet should hold their pets updated health documents and are responsible for the pets care, safety and hygiene. Tickets can be booked in all travel agencies cooperating with our Company, in the companys central offices or via our website on the internet. With so many Golden Star Ferries accommodation options to cull from, you can rest assured that you will find the best deal for your destination at a price that fits your budget! For your tickets, Golden Star Ferries supports electronic tickets and offers discounts to certain categories of passengers. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92318886', '');}, 'log_autolink_impression');Golden Star Ferries. Great travel experience, funny and really quick. Fill in the reservation number and your last name to check in and collect your boarding pass. Office staff very rude. On all ships, you'll be guaranteed a warm welcome, and the helpful and friendly staff will be more than happy to assist you on board. Good luck, This is the version of our website addressed to speakers of English in the United States. The extensive timetable offers fast and regular routes between the port of Rafina and the archaeologically rich Cyclades Islands, operated by stylish vessels with high-tech amenities. The drivers are obligated to load and unload their vehicle. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please send us an email. I want Top Questions for specific destinations in Greece! In case of non-compliance, the passenger will not be allowed to embark and the port authorities will be notified on the event. The ferry from Mykonos to Naxos was delayed, no information, no explanation or even a word of apology. Spoil yourself or surprise a loved one with a gift from the Golden Star Ferries gift shop. 'Valerio' travelled with Golden Star Ferries. Please find all available ferry routes below. On arrival, it was the hustle and no one controlled the people to tell them where to go for the exit. No ticket cancellation can be made by phone. Check-in of tickets upon embarkation and during the trip is conducted by the ships inspecting officers. You wouldn'd be the first one to find out that the mail with your confirmation/tickets ended up there. Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping. Booking was made online from France, and there were no bad surprises when we were on-site. Superferry offers you an organized trip. If your motorcycle is over 250 cc (engine capacity), choose the offer on vehicle type [MO2] in your reservation. I travel a lot, but this is the first time I experienced such arrogance.
As per the information we received from Golden star ferries they sent you an informing email to your mobile 5 days before your trip date to inform you and you went to their local central agency on Naxos and cancelled your booking one day before your trip date. For health reasons, pets are not allowed in indoor public areas or cabins others than those designated for them. The only little "snag" is we thought we had to fill in a form about COVID symptoms, and it turned out that we didn't have to, this formality had been cancelled (not that it mattered much, on the contrary). Are you taking your pet along on a ferry from Athens to Santorini, Naxos, Paros, Ios, Tinos, Andros and Mykonos and back? Passengers are expected to present their ticket, passport or other identification documents to the ships authorized personnel. Fleet live on map| I'm having the same problem - I can't download my e-tickets so that I can print them and we are travelling in a week. Dogs should always be on a leash and wear a muzzle when circulating on the ship. Answer from Ferriesingreece.com
Some agencies may charge a small fee for this (for example 1 euro). I used Golden Star Ferries a lot with my friends on our island hopping trip in Greece. What about the staff? How did it go with the tickets? Getting a booking couldn't be faster and easier; all you need to do is to select your destination and your travel date. The company connects the second largest port of Attica, Rafina with the Cyclades, meeting the requirements of these islands. Is a cruise to Greek islands a great way to explore the country? Thank you for your feedback. The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. Tickets should be issued before due date as specified by your travel agent when booking you ticket. From Athens airport to Agios Constantinos port. The company was founded in 2011 and its fleet currently consists of 2 vessels (a conventional ferry and a high speed one). Passengers traveling with their pets are required to have their pets valid health documents with them and are responsible for their pets health, safety and hygiene. It offers Wi-Fi and satellite TV in all areas of the ship. How is Athens Airport Handling Summer 2022 Baggage ? Superspeed ferry offers Internet Wifi in all areas. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92246773', '');}, 'log_autolink_impression');Santorini through https://tickets.goldenstarferries.gr and I haven't receive any information of how to collect the tickets, only a receipt of payment. The trip went well despite the delay; In Tinos, however, the boat filled up and people took up any place and there were several altercations between people without much follow-up by the staff. Golden Star Ferries has facilities for people with disabilities such as adapted seats, elevators, ramps, wheelchairs and cabins. Pets travel in specially designated cabins and kennels. Passengers traveling with pets MUST carry a valid EU Pet Passport with them. adverse weather conditions). What entry requirements are there for Greece? Advanced boarding is recommended to reserve a pet kennel on a Golden Star Ferries ferry. Does anyone know how to be able to collect the tickets from them? Check out the current ferry schedule of all ports, prices and special offers and book your ferry tickets with Golden Star Ferries online via ferryconnection.com: low prices, no booking fees and personal customer support. Golden Star Ferries ships are fully modernized, to provide the passenger with all the comforts and at the same time, the security required. It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials. The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major. Book your tickets for Golden Star Ferries online with ferryconnection.com as we provide great prices and special offers! This number let me check in online and get the boarding passes. How easy is it to get around Greece by public transport? During Orthodox Easter period, Holly spirits days and the whole August month , tickets are refunded without cancellation fee or they change to open date tickets 14 days before departure. Infants up to 4 years old traveling with an adult on Golden Star Ferries receive free passage on 'Deck' and 'Business Class'. Looking to sip a cappuccino or dine on lunch with a sea view? Superferry II built in 1974, a conventional ferry with numbered air press seats. Visit our offices or call us night or day, Get your ferry reservation in 4 minutes or less, For all the ferry companies. They also have garages, facilities that are suitable for passengers with disabilities, cabins for pets, shops, play areas for children and cafeterias. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-90542378', '');}, 'log_autolink_impression');Golden Star Ferries website? Open date tickets are not valid for embarkation unless replaced by new tickets with the date of departure. For any non-urgent questions send us an email. Open date tickets are valid for one year from the issuing date. Detailed instructions for Golden Star's web check-in procedures were given in your booking confirmation email. 2) Maintenance and cleanliness of vessels excellent;
During the summer period when the needs increase in these islands, the company covers them with more itineraries. Complying to EU Directive 98/41, for safety reasons, a name list of the passengers is mandatory for all itineraries; name of passenger, gender (male, female), age range (adult, child, infant), Type and Plate number of the vehicle, if there is one, are mandatory to be registered on the ticket. The passengers should carry with them objects that they need during the travel. The recognition for the company's services came through the "Best Passenger Shipping Company" award in 2017. The crew was always polite and smiley. The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare. Bicycles travel for free on all Golden Star Ferries routes. Traveling to GreeceIs it safe right now.? Delay of departure: Passengers and vehicles can embark with the same tickets.
'Lijana' travelled with Golden Star Ferries. Hello, I bought my tickets from mykonos to (ta && ta.queueForLoad ? From 6 days up to 12 hours before departure: 50% refund or change to open date ticket. The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities. I looked at the Spam but the tickets were bought more than 30 days ago. Then you will still have the opportunity to decide which ferry you want to take. Just buy your tickets in (ta && ta.queueForLoad ? The tickets were supposed to be electronic, but that's a lie. There is no need to book in advance. The staff was not overly friendly, but fine. Please note that submitting a Golden Star Ferries group request does reserve space or guarantee availability or discounted fares. Find an overview of all Golden Star Ferries connections from Athens, Ios, Santorini, Mykonos, Naxos, Andros, Paros and Tinos. cafeteria "GOLDEN CAF". THere is another phone number on their website that didint work (a ticket reservations number) but the general information number did. 14 days to 6 days before departure there is a 50% cancellation fee. What time to set my flight to be able to see the Acropolis? Approved by the Hellenic Ministry of Mercantile Marine
Golden Star Ferries offers comfortable ferry crossings between the port of Rafina in Athens and the Cyclades Islands. Or go to the web checkin page on the Golden Star Ferries website. The student ID card number must be added on your reservation and presented upon boarding. In addition to hotel accommodation, when you book the Ferry Tickets you know that everything is under control even before leaving home. They are valid only for the itinerary, date and seat for which they are issued. Cancellation of itinerary: in case of cancellation, tickets are no longer valid and should be replaced with new for the next scheduled departure with available seats. Valuables should be handed to the Pursers office for safekeeping. When I try to get the tickets online, in the search page (http://gsfwebcheckin.forth-crs.gr/step1.php), they ask me for the "Reservation number" but all I recieved was an email with a "Booking Reference No.". Complying with P.D 3 709/2008 of the Greek state, passengers should be on the embarkation area 30 minutes, or 1 hour if they travel with a vehicle, before departure.