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It was as hard& caused me more pain. To make matters worse, other harmful agents can be present inside a mattress, endangering consumers' health. The next day, Durham, her husband, noticed that his skin was irritated and very itchy. I went back the next day and the manager was assisting another customer. Actions does not process claims and we cannot advise you on the The way he was treating that customer was not good and then when it was my turn, he thought he was going to give me a hard time too. 3:22-cv-00505-JLS-NLS, in the U.S. District Court for the Southern District of California. Furthermore, memory foam mattresses usually contain fiberglass, as memory foam is basically derived from inflammable petroleum products, so it requires strong protection against fire. Legal Notice The twin bed was listed at a sale price of $96.99 with a reference price listed at $159.99, according to the Ashley Furniture class action lawsuit. Dunn says he needs approximately $25,600 to clean up the damage caused by fiberglass to his house. After 4 weeks I called was told will arrive June 23. They tell you they will replace the furniture and came with an exchange for the outoman and couch The furniture must of come from another unsatisfied customer. Like I told the manager at the Torrance, CA store (Edgar) his stores business practices are unscrupulous. A Nectar mattress owner told her story concerning fiberglass in the product. Ashley Furniture has also faced allegations that it failed to list promised delivery dates on sales documents in violation of New Jersey state laws. Customer service is non existent because they use the excuse that most stores are independently owned & therefore you have to deal directly with that store you have an issue with, which is a joke because they are all mismanaged by employees that are NOT professional enough or smart enough to handle the customers issues & will just tell you to take your issue up with your bank or credit card for a refund. Cant explain everything but its going on 2 weeks. I told the sales lady what I needed. Feedback | Got part of it in April. They ordered more parts that came to my home and sat for months due to covid started. Although toxic chemicals such as formaldehyde and benzene are used less and less in mattresses as flame retardants, they might still lurk in some cheap mattresses. Mattress and adjustable base has yet to be delivered. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Allegedly, the defendants in the class-action lawsuit had previously known about the dangers of taking off the mattress' cover, as they responded to a message board, saying that removing it could jeopardize the systems within the mattress. What do you think about the deceptive pricing scheme allegations? The sales rep that helped us showed us the computer screen 3 times. My body cant do that. Therefore, if you have been using one of these products and the fiberglass in it injured you or contaminated your home, we encourage you to reach out to our law firm, as you might be entitled to financial compensation. Furniture ordered months ago and remains to be delivered. They are given a bath and preventive products to keep their fur free of ticks and fleas. They gave me these dates 05/17/22, 05/20/22, 05/21/22 and now as of 05/19/22 they are telling me 06/01/22 which will also change I am sure they are freaking liars and scum from the bottom of my shoe. To clean the outer cover of the mattress, stain it, let it air dry, it says.. Have you purchased items from the Ashley Furniture website? We still have damaged couch, love seat, ottoman, chair they willnot give us show room condition furniture. I just got it 3 weeks ago. Perhaps the main element in our sleep environment is the mattress, which can be of many types in this day and age. Nevertheless, each case is unique, so it might be possible for the company to offer you a replacement mattress or money if fiberglass took a toll on your life. Called told me to jump on it, break it down with my knees & 30 days it should be better. | Zinus, Ashley, and Nectar will likely say to consumers affected by fiberglass that they no longer have a warranty because they removed the outer cover of the mattress. I notice on every advertisement I receive in the mail that they advertise 60% off, causing the savings to be much greater than they actually are, and the furniture is is only fair quality at best. Never seen it sold for orginial price. We have already spent $350.00 moving the furniture we did get up to TN. There is a small label with care instructions under the large content label. 2160 Highland Ave, Please include me. settlement administrator or your attorney for any updates regarding Ashley Furniture False Reference Pricing Artificially Inflates True Market Price, Class Action Alleges, Ashley Furniture has also faced allegations that it. Lately, the mattresses sold by Zinus, Ashley, and Nectar have been in the spotlight concerning fiberglass. I have purchased 2 bedroom sets and a sofa. '> Its yours. Until resolution, you can carry on as usual, as we will take care of the most difficult work on your behalf. Please add me . In addition to furniture made in Vietnam, every piece of furniture I was interested in was not in stock, there was a wait time on everything. that reports on class action lawsuits, class action settlements, During which I called more times to see when coming back to finish and to this day they have never sent anyone to finish it nor do anything to compensate for it all. They now tell me they are looking at 8-16 weeks for delivery. They also will not upgrade the products or check other stores. Top Class Infuriating! This type of deceptive pricing artificially inflates the true market price for these products by raising consumers internal reference price and in turn the value consumers ascribe to these products, the Ashley Furniture class action lawsuit says.