Sep 26, 2019 Is last year's model good enough? It can't, because Apple doesn't sell replacement parts. A Division of NBCUniversal. Like most insurance plans, unless youre accident-prone, youre mostly paying for peace of mind. The good places have great reviews because they take care of their customers. Something went wrong. Still, even then, youll probably want to avail yourself of Apples repair toolkit, which the company is happy to rent to you for an extra $49 per week plus a deposit held on your credit card for the replacement cost of the tools. Very high quality material and ease of replacing gives this item 5 stars from me! The warning doesnt seem to affect operationother than the loss of True Tone, which occurs with any display swap not performed by Apple or using specialty chip programming tools. High-quality replacement screens with Gorilla Glass are pretty much indistinguishable from the original, but they are not 100% OEM and should not be labeled as such. iPhone 14 hit by camera lens issue, analyst says, How the iPhone 13 Pro Max helped kill my low-battery anxiety, Video-editing app LumaFusion to get a Galaxy Tab S8 launch, With Tesla bleeding money, Elon Musk initiates hardcore spending review, Pokmon Scarlet and Violet: release date, trailers, gameplay, and more, Wordle today, July 31: Answer, hints, and help for word of the day (#407), The best iPhone 13 Mini cases and covers: picks for protection, MagSafe, more, NASA condemns Chinese space debris free fall to Earth, How ESA is getting its spacecraft ready to explore hellish conditions of Venus, How to use wireless charging on your Samsung phone, How to watch Ric Flairs The Last Match live tonight. Apples new Self Service Repair program isnt for the faint of either heart or wallet. The exact amount depends on whether you own an iPhone 12 Mini or an iPhone 13 Pro Max. Not only that, but phones that are bricked, stolen, or maybe even water damaged slightly could have the screen salvaged assuming it wasn't ruined. This still brings the out-of-pocket cost to $236.35. Tips, questions, typos to chance@9to5mac.com, Four features we expect to see on iPhone 14 this year, Youre reading 9to5Mac experts who break news about Apple and its surrounding ecosystem, day after day. An iPhone 12 Pro display bundle, which gives you a replacement screen and all of the pieces that go with it, costs $270 upfront. If this works, Im not sure. Reply, this remains to be seen -I have my fingers crossed and am hopefully looking to another 3-5 years till that loophole closes ( and it will! In 2019, Apple introduced a new program for Independent Repair Providers (IRPs), offering a way for smaller repair shops to get their hands on genuine Apple parts without jumping through the hoops required to become a full AASP. If I was buying a second hand phone I would want to know if parts of it werent genuine Apple parts. As long as it isnt affecting being able to use the third party screen(or battery). Sorry I'm a few days late on replying to this. When it comes to batteries, the iPhones pop up the warning even if a non-certified repair shop uses a genuine Apple repair component, and the same could be true for display repairs. This is definitely a genuine screen! Parts not provided by Apple could result in degraded multi-touch performance, broken True Tone functionality, unintentional battery drain, incorrect color correction, non-uniform brightness, and more. So if the battery dies early on an iPhone 11 with a non-genuine screen, Apple might not take responsibility for it. Screen repairs for newer models range between $199 to $329 in the US and aremore expensive in the UK, but a replacement only costs $29 with AppleCare+ coverage. You are correct that Apple does not sell parts--and thus "genuine OEM parts" do not exist outside of an Apple store. At these prices, you might think Apples self-service repair program is a breath of fresh air. Your original comment specified "parts". "Only technicians who have completed Apple service training and who use Apple genuine parts and tools should replace iPhone displays," warns the support document. They can do the repair, but it's not a painless one because it does still require a good bit of back and forth with Apple. Whats the takeaway here? Get weekly top MacRumors stories in your inbox. Apple is already working on the next-generation versions of iOS 16 and iPadOS 16. This kit comes in two separate cases, collectively weighing 79 pounds and measuring 20 inches wide by 47 inches high when stacked. While the warning is something that eventually recedes into your settings, it fits with the battery warnings, the tricky transfer of Face ID or Touch ID hardware, and True Tone transfers into a general sense that third-party or DIY repair isnt worth it. While the Independent Repair Provider Program has been described as somewhat onerous Apple still reserves the right to conduct surprise inspections, for instance the lower barrier to entry allows many small businesses or even independent technicians to offer out-of-warranty Apple repairs, bringing the costs of these repairs down. Apple opened its Self Service Repair online store on Wednesday as the "right to repair" movement has put pressure on U.S. regulators to give consumers more control over their products. Not good quality. It's not clear why the message only appears for the iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. However, they are NOT, because the new glass doesn't come from Apple. As discovered by 9to5Mac, the latest iOS 16 beta adds a new "Sleep" state to the default wallpapers found in iOS 16. They may also offer a higher number of incidents or different types of coverage. This only seeks to intimidate and scare the client, if it were informative, it would explain the reason. Oscar - Just earlier this year the FTC announced a new policy to step up law enforcement against repair restrictions. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. I dont think this is a bad thing, what if you buy your phone from someone on eBay who says never been damaged or repaired you have no way of knowing if they are telling the truth. This is the warning message that iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max owners will see if the screen is a non-Apple replacement. Photo is new installed screen vs old broken screen. Be sure to check out, Get a free trial of Skillshare Premium Membership, Apple launches Self Service Repair, allowing you to do your own iPhone screen repairs and more. The program will launch first in the United States in early 2022, followed by additional countries throughout the rest of the year. Thats only $10 less than having Apple repair it for you, although you will get a $33.60 credit after returning your old display to Apple. You get what you pay for. announced a new self-service repair program. With the battery I accept it, "it could be" dangerous. A survey of about a dozen IRPs across the U.S. revealed iPhone 12 and iPhone 13 screen repair pricing in the $230 to $300 range. Customers can rent tools for one week at $49 with free shipping if they prefer not to buy them outright. Apples stated rationale for this has always been that it doesnt want its customers to hurt themselves by trying to fix their own iPhones without the proper tools and Genuine Apple Parts. Apples new Self Service Repair Program provides both, but in doing so, it also looks like the company wants to tacitly make a case for why its repair services are so expensive. Yep. More. Apple isnt lying when it says that genuine Apple parts work better for screen and battery replacements, but it is being slightly disingenuous. Now, federal regulators at the direction of the Biden administration are assessing the right to repair and whether there should be new rules to protect customers. Additionally, repairs that don't properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury," Apple says. Apple has previously warned of safety or performance issues that could arise from third-party parts or unauthorized repairs. Heres what we know. However, Apple could implement it in future for older models. Fortunately, there are already tools available to trick the iPhone to believe the new screen is a genuine one. Will you be lucky to get an OEM screen, probably not, but my comment was to highlight the fact that what you're saying about parts being 3rd party 100% of the time are impossible. Before installing the screen, I tested and it worked fine. After all, shouldnt it be cheaper to repair your iPhone screen on your own? Seems reasonable considering home button issues that would require repair are relatively rare--phones with destroyed home buttons are usually in such bad shape that the owner is just glad to get a working phone back, never mind the Touch ID. However, AppleCare+ isnt the only option. We used screens from the same models of iPhone 11, just days old, but without the software verification tools available to Apple-certified technicians, our units had warnings about a genuine Apple display.. Your iPhone battery is lying to you in weird ways, Of course people will buy a $1,000 Apple Watch Pro, Apple previews Lockdown Mode, a new extreme security feature, that bricked iPhones with Touch ID after non-genuine screen replacement, non-genuine battery replacements for the iPhone, available for a monthly fee that can continue so long as it has parts available, The top budget gaming laptops: Level up for less, Our favorite e-readers: Kindle, Kobo, and more. Yes, some IRPs are charging more than Apple, most often those located in areas far from an Apple Store or AASP. The only "authorized service provider" for iPhone screen and home button issues is the Apple Store. Sep 26, 2019 Global Business and Financial News, Stock Quotes, and Market Data and Analysis. If you break the screen on your iPhone, youll probably wish you had AppleCare+ or a similar extended warranty. On its own, though, this move does help clean up some darker corners of the iPhone secondary markets. After that the message will remain in the About page within Settings. Check reviews and ratings of any third-party store before you get your phone repaired. A lot of disreputable crap happens in this industry, and it's unfortunate. The new program will offer more than 200 parts and tools customers can use to repair the iPhone 12, 13 and third-generation SE. The cost is more reasonable for older iPhone models, especially those without OLED screens. Verifying the quality of a component is good, and we welcome that kind of customer advocacy. And, as a customer, that's why I always recommend you read online reviews before you take your phone or computer to be serviced somewhere. If you don't want surprises with a second-hand cell phone, you should buy new ones. The message states that Apple was "unable to verify this iPhone has a genuine Apple display" with a link to learn more. 2022 CNBC LLC. We're probably about six weeks away from the unveiling of the iPhone 14 lineup and Apple is continuing to polish the iOS 16 update that will be released alongside the new hardware, so we're seeing a number of tweaks as it moves through the beta testing period. FTC: We use income earning auto affiliate links. Apple explained it was to protect customers from "damaged, poor quality, or used batteries that can lead to safety or performance issues." This helps keep sellers honest and buyers treated fairly. anyway--they'll just try to sell you a new (refurbished) phone. All Rights Reserved. The company recently rolled out similar notifications for non-genuine battery replacements for the iPhone. That program finally launched last month, although, at this point, its limited to the iPhone 12 and iPhone 13 families. We even swapped the Face ID hardware from an iPhones original display to the replacement, hoping that would convince the phone that it still had its original screen, but the screen warning remained. M2 MacBook Air vs M1 MacBook Air: Which One Should You Buy? Apple says that the warning is informational only and will not affect the ability to use your iPhone or your display. The company says additional repairs will be available later next year.. We are still awaiting more details on things like pricing and qualifications. Fantastic, I think it's great Apple let's their customers know if they've been duped by these shoddy third-party repair shops who told them "you're getting genuine Apple parts" only to get cheap crap instead. That being said, most highly-rated third-party repair shops use high-quality screens that are pretty much indistinguishable from your original Apple screen. All we know about the next mainstream iPhone models. Compared to the screen replacement costs, which start at $279 for an iPhone 12 Pro or $229 for an iPhone 12 mini, its easy to see how AppleCare+ is a bargain if you break your screen even once. against peoples right to repair their own devices, Diablo Immortal on the iPhone SE is held back by one thing, but its not the screen, When is USB-C coming to the iPhone? Apple also offers a safety justification for using genuine parts that are installed by Apple, authorized service providers or certified technicians. Today's beta comes a little over two weeks after the first public beta, and it corresponds with the fourth developer beta. Apple calls these out-of-warranty prices, but except in very rare cases, a damaged screen is never covered by a manufacturers warranty, so if youre walking into an Apple Store, expect to pay. Weve tested this with genuine parts on iPhone 11 models. Screen replacement costs from most AASPs are in the same ballpark as what Apple charges. What is worse there are no 100% reliable sources of spare parts and you can never be confident about the next shipment. Google Pixel Buds Pro: Android Finally Has AirPods! And that is why we do not call it "OEM" and I will publicly call BS on other places that do. We still have a small failure rate, which we mitigate by testing each screen as much as we can before giving it back to the customer and then offering a 1-year warranty for manufacturer defects on the screen as well. I get what you are saying. This not only includes regular training and certifications for repair technicians ,but even things like laying out their business in a way thats consistent with the Apple brand. All this drives up their costs. There are networks of repair shops that work together to take advantage of trading in these types of replacement parts. Through the new Self Service Repair program, customers will have access to Apple genuine parts and tools to complete the repairs. So, while part of the screen (the original LCD) may indeed be "OEM", the entire screen--as a whole--is NOT. Youd think so, but in a perhaps misguided desire to ensure that you have everything you need to do the job properly, Apple is making the process nearly as expensive and considerably more cumbersome than visiting your local Apple Store or AASP. Curious to see where this is going. Despite being used, these are still genuine Apple parts, and theres no reason they cant be repurposed to repair another iPhone as long as the shop is honest about it. Unfortunately, to try and prevent this dealing in gray market and used parts, Apple has made it progressively more difficult each year to use non-genuine parts. "Unable to verify this iPhone has a genuine Apple display" will show up in the General > About section of the Settings app if a repair shop uses an unverified display component. These notifications don't affect the owner's ability to use their display, unlike the 'error 53' issue of 2016that bricked iPhones with Touch ID after non-genuine screen replacement. It allows Apple to further restrict the repair market to those who buy their parts and sign up for their certification. Set the Wayback Machine to an iPhone 5S or an iPhone 6, and it drops to $129. Anyone else "might not follow proper safety and repair procedures and could result in improper function or issues with display quality or safety". Now the AppleCare+ option could be more tempting since AppleCare+ is now available for a monthly fee that can continue so long as it has parts available. Also do I not know if this process would be legally allowed. You can stomp up and down and say OEM parts don't exist, but they do. Apple is monitoring for non-genuine screen replacements. What you may not want to do is try to repair it yourself unless youre very handy with some rented spanners. Customers will be able to fix features such as the display, battery and camera with the new tools, according to Apple. The warning message was outlined by Apple in a new support document that says it will show up on iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max devices. The back of the LCD also doesn't match the one advertised in the picture either. In a statement, Jeff Williams, Apple COO, said that this new program will give customers even more choice if they need to have their devices repaired: Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed. An additional notification may also be displayed, letting users know that Apple has "updated the device information" for the iPhone in question. haha no, they either use completely fake screen/glass, or fancier "higher quality" (as in not completely shit) recycled gorilla glass + counterfeit screen combo. The connector cables both have the Apple logo on them, but there must be a compromise somewhere. what could possibly be its motivation for that? They do exist. How much does Apple charge to replace a screen? Back to school: Must-have tech for students, How to answer "tell me about yourself" in interviews, Apple explains why iPhone cases are a waste. The parts cost the same as and are identical to those Apple's authorized repair providers have access to. Spoke to one of the reps at the company in California. Unfortunately, these IRPs pay the same prices for genuine Apple parts and the necessary tools that AASPs do, and its not much less than what Apple charges in its Self-Service Repair Store. Apple routinely stops signing older versions of software updates after new releases come out in order to encourage customers A new detail found in the iOS 16 beta could be the latest indication that Apple is indeed planning to bring always-on display functionality to the upcoming high-end iPhones. Of course, like most insurance plans, unless youre accident-prone, youre mostly paying for peace of mind here. Its almost as if Apple doesnt really want you to repair your own iPhone, but what could possibly be its motivation for that?Its not like it hasnt spent years lobbying against peoples right to repair their own devices. Replacing a battery, screen, or camera system on recent iPhone models requires the service technician to pair the new component. Apple has revealed it will show an 'Important Display Message' on iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max devices if the phone detects that the screen is a non-genuine replacement. If thats not done, the iPhone will regularly alert you that its unable to verify this iPhone has a genuine Apple part and may even cause features like Face ID to fail entirely. However, Apple says owners might see a further notification stating that "Apple has updated the device information for this iPhone". Apple is hoping that you dont break your screen while youre betting that you will break it at least once during the life of your iPhone. Data is a real-time snapshot *Data is delayed at least 15 minutes. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. But with the screen? While there are dangers to using substandard parts, not all unauthorized parts fit into this category. There are great ones and there are terrible ones, just like with any service business. Apple doesn't license or sell parts to anyone else for iPhone screen repairs. It seems that Apple cryptographically pairs each screen to the iPhone it ships on. Get this delivered to your inbox, and more info about our products and services.