that well love their work and that we also enjoy the process. There wasnt just one poor interaction with one person, it has been a pattern of poor interactions with several people. Also thank you to Kate for sending you over! Even so we wanted to check out a few other companies. This made us very happy. Bryan responded quickly and accommodated our every question with politeness, and the people from this company were very diligent. The music matches perfectly with it and it flows well. Your wedding was beautiful. ct venue name and location, including street address, city, state, ZIP code, and point of contact. I am so sorry to hear this. Please circle back to your regional office as I am sure they can help. They were very skilled with my suggestions, and they could immediately take a concept and combined it with my vision. We now have a video to reminisce about our beautiful wedding. You and Dan looked so happy in your films. The team was very responsive, and Michael was very hands-on. Jonathan was excellent on the day of and it really didnt feel like he was there. When we received the films the outcome was excellent. Now we are glad we do. :) - Brittany. Thank you again! Peter was fantastic and Bryan does a great job running his team. - :) Brittany. Enjoy reliving your beautiful day! Thank you Stephanie! In the end we decided on Petit Four. It has now been over 3 weeks and I have not received my refund, and the company will not return my e-mails or phone calls. Enjoy you films :). I appreciated that they allowed us to have input on the films. ointed that the drone was unable to fly due to weather but overall happy with the result of the films. Positives? My criticism would be that we wished we could have met a little sooner in the process. I am so happy that you love your films. On the day of our wedding, the second videographer didnt show up. I am so sorry. I am so glad you love your films :) - Brittany. All along, I didnt encounter any stress and we just enjoyed the whole process and loved our wedding video. Only criticism is that the drone couldnt fly because we were too close to the airport. Bryan is passionate about what he does. They made multiple revisions for me at no cost. We are the Chicago team. I booked them for my wedding and they canceled on my two days before leaving me in a panic to try to find my own replacement in such little time. They delivered a high-quality video with a perfect edit and we are pretty happy with that. Your wedding was beautiful. So for her the credit would be $100. Your wedding was beautiful! I hope this review spares you losing your priceless memories by trusting the incompetent company of Petit Four Films. Enjoy your films! I had no idea that their video would add so much happiness and great memories to our lives. Unfortunately this person does not reside in the Chicago market. With [NO PAYMENTS FOR 90 DAYS], $500 Off, Raw Footage and Live Streaming included in every package, Brides are Raving About Petit Four Films! o grateful that Petit Four Films didnt fail me with this. I was excited to see my video and share it with my family and friends. Please please avoid this company. Thank you so much! Here are the facts: we paid $1500 for a USB of raw footage and DVD with footage set to music of our choosing. Jessica! The only issue we had was with the live stream, I had accidentally given out the wrong password. It was a pleasure working with you. When we received the films I was blown away. Oh, but if they are running behind; they want to call, email, and text you multiple times to let you know just so they can end up getting you your materials two days before their contracted deadline. Would like to have had my meeting with my videographer earlier. David was our videographer. The talent and passion for their job also make the outcome more meaningful. m not sure how it works at your region, but our office reaches out about 60 days before the wedding to get everything going and then as we get closer the final meetings are done. Small technical issue with that but they worked it out and got it running. He went above our expectations and created the perfect video. Bryan came through! Please give Chris my best. Love your films! Also they had to switch a videographer due to COVID. We appreciate all the effort and hard work in making our films. us and calls us to ask if we have concerns. They are ignoring my emails that I send roughly once a week to follow up. Good thing that still, the other footage was great. After seeing the filmI cant believe that video was ours. Thank you again :) - Brittany. Highly Recommend. Cherry I love your wedding and you and Chris looked Faaabulous! Thank you again for everything. Greg, our videographer, was very nice and offered a number of suggestions on best practices for the day. That was great! Despite a few day of changes and technical problems with our DJ who was running our ceremony sound, Petit Four Films didnt disrupt their process. Turns out they LOST a large chunk of our wedding footage and rather than being upfront and apologetic for this horrible situation, they lied for weeks and ignored countless emails. I then contacted the company through their general email and I received an automated reply with no personalized answers. Our parents were very proud to brag the video to all our relatives and family friends. I have sent dozens of emails and voicemails that either go unanswered or someone new passes it on to someone else that does nothing. I will surely recommend them to anyone. According to our knowledge the drone was unable to fly due to a flight restriction on the day of the wedding. like our wedding ring that was put on a leaf. A new point of contact was assigned to me and answered a few of my questions but couldnt tell me when the final meeting with the videographer would be and that shed get back to me. Our video turned out PERFECT! I didnt like how they used my music at first but they re-edited the whole film when I asked them. I didnt have to tell them or give them instructions on what you want to happen. They also work fast, applying all the edits in a short period so immediately able to get the final product just on time. Enjoy! They even threw in an extra film since our wedding was on my birthday. There were some shots of a person that I had a falling out with so we had to have a few things changed. We were sure about them so we dont have to make it this long. However, it has now bee 7 months and we have not received the refund. Richard, our videographer, was terrific to work with. I was not wowed by it but it wasnt terrible. Benjamin was our videographer and we felt co We did the forever 8 hours package. I did need to have a couple of clips taken out of the film but there was no issue. The only criticism would be that the drone didnt fly due to the location being near an airport. Edgar was my videographer and he made everything easy and made us very comfortable with the setup and shoot. I never heard from her again. Thank you so much, Bryan, and your team! Just a few hours before the actual wedding Sean arrived early and set up everything. The video was full of emotions, and the flow was perfect. I had no issues and we lov Michael and everyone at Petit Four Films was easy to work with. I would absolutely recommend Petit Four Films to everyone! Henry on the day of was easy to work with and allowed us to just enjoy the m Diana! The only way to receive any customer service is by leaving neg We are very sorry to hear that Maddison feels that way. Your wedding was beautiful and so are you! Marcus had nothing but amazing things to say about your wedding. Michael was attentive and everyone got back with me on all of my emails. You're not alone. If I could give this company zero stars, I would. They were the ones who handled my sisters wedding last May, so when my husband and I decided to get married, we chose PFF. Otherwise love the films and would recommend them! He was nice and knowledgeable. Their adaptability with the circumstances was cool. Everyone was responsive. Thank you Naomi! Your day was beautiful. The majority of our meetings with our vendors were done about 2 weeks from the wedding. Highly Recommend! eo of people dancing, or laughing and enjoying. Please give Tom our best. So, when we decided to add something it was immediately taken care of and was sent to us just on time. And everything else. Also, the content and how it was edited were a big factor to Daiana, thank you for taking the time to leave us your thoughts. Each market is operated separately. Every minute that we paid them was all worth it. Nothing beats their work! The appointment took about 15 to 20 minutes and everything was well laid out. I love the shots and the footage. Definitely do not recommend. something a little different and they made the adjustment without a problem. Again they just took care of it. Enjoy your films! Thank you again for having us film your video. I also want to clarify a couple of key points that are important. So far so good. Tom,our videographer, was responsive, friendly, and always on time. Micah captured all the beautiful shots and angles. erful to work with. Very professional, excellent creativity and outstanding service. Their creativity and ability to take little things from our tad and turn them into breathtaking videos are impressive. Overall, I love the result. The films arrived early and were beautiful. Adding the second videographer was counterproductive & spiraled into us being rushed & not getting all the shots we wanted. So glad you loved Trenton and your films. Marcus is extremely talented with a camera and just has an eye for seeing the best shots. h market is operated independently and locally with different teams. A video was important to me as it would serve as a reminder of our special moment. Thank you for having us capture your special memories. dding. But also, because it was done perfectly and beautifully! You are the best! She actually was very positive about her videographer in correspondence. I am glad you love your film :) - Brittany. he service was very good. Thank you so much for giving us this opportunity. Love the films! We figured it was better to notify our clients of this than let an email unanswered. There is so much I could say but I will try to make it short.. Well, I loved working with Bryan. The films arrived on time and are beautiful. Highly Recommend! My films were not delivered in the guaranteed 90 days. Thank you so much Rebecca! Your wedding was absolutely beautiful. I love your wedding video and I am glad you do too. Thank you again for having us create your film :) - Brittany. I will say that they were there every step of the way. I let her know that Id like to speak with her ASAP. They are the definition of incompetence, lack of accountability, and disappointment. Just got our films. Professional, accommodating, and creative. We use this review to input our processes in the future. TBH everything wasnt perfect. Thank you to him and Tom for making our wedding video so special! Each area is serviced locally by local teams and videographers. Even though there were multiple cameras running, not having a portion of the day from one camera, no matter how small it is, isn't what we wanted. Your wedding was beautiful and we are blessed to have been a part of it. Digital Files, Drone, Same-Day Edits, Second Shooter Available, Social Media Sharing, Video, Full-Length Video, Highlight Video, Artistic, Classic, Documentary, Lifestyle, Vintage. They did a great job working on the film. For the rest, I am so sorry to hear this and would encourage the reviewer to contact our support team and we can help. We found Bryan and the team to be very professional. Pete, our videographer was early, professional and a blast to work with. Loved working with Bryan and Michael. I hired Petit Four Films because they were recommended by my friend who had them film her wedding a few months ago. Thank you Terri! I thought the outcome would not be as perfect as I expected because in the middle of the day was a torrential downpour. Our video was sent to us earlier than the deadline for us to check and review. They took all the footage without having to disturb us. We had Trenton as our videographer. I appreciate how hands-on he is. Enjoy your films! Their cameras, the drone was already flying, taking footage of the place, the camera for the live video for my family in Spain. So glad you love it! Its more than we could have hoped for. They captured everything perfectly and it flowed smoothly. I really appreciated his patience. At the 90 day mark we had heard nothing. I am so glad you love your films! For us, Petit Four Films was the absolute best! Thank you Kristi! Enjoy your films :) - Brittany. Please tell Matt we say hello! Well, I had a great choice! From the beginning to the end t Gerry! Happy to hear you love your films. We made a couple of changes. Patrick did a wonderful job. He did offer a little input due to better lighting but beyond that he mostly worked in the background. I am glad you love your films as much as I do. You wedding was beautiful. It was a pleasure creating your wedding video! He was quick to make adjustments and there when we needed him. he film. I booked Petit Four Films based on a recommendation from my coordinator. Your wedding was beautiful and I absolutely love your film! I am so glad to hear that you love them. we got a lot of empty answers. After going through a different videographers that our coordinator recommended to us we decided to go with Michael. The communication is excellent. communication went well. Fortunately we have the audio from the day. - Brittany. We appreciate the opportunity to be a part of your day! I love how they manage to make my vision into reality. At this time we have We recently received our films after a small delay and we LOVE them! Obviously or I wouldnt be writing this review. They immediately replied in texts and communication to any of our concerns. Thank you Bryan for being flexible. They made the surroundings light and fun; and helped make our wedding fun and memorable. I love how they manage to capture everything. I wanted the timeline out of order. ative reviews. Your location was GORGEOUS. They always respond immediately as much as possible whenever we contacted them. We have no complaints. I dont know where to start with this review. Highly Recommended. We did notify all of our clients of this. I am glad to hear you love your films. - Brittany. We have no complaints. Perfection! As soon as we arrived, Kevin had everything was already set up. The live stream was very helpful and worked after a couple of hiccups that had nothing to do with Sean. The only downside was that the weather was not good on our day so the drone could not fly. I am so glad you love your video. Your wedding was beautiful. At first, I was hesitant, but lucky I followed my instinct. Lets face it, weddings are fun, but the planning can be stressful. From the beginning we made our appointment with Bryan. Your wedding was beautiful. I was impressed! Highly recommend! They didnt hesitate to help us whenever needed. My sister is getting married and she already booked them. For us that was the only flaw. Nothing. Unfortunately, the weather for our day was not good. Enjoy your films! Wish I c Our wedding was just held last month. Thank you so much for taking the time to leave these kind words. Love the films! With all of this said, we appreciate the client taking the time to write and and we take feedback very seriously. Perfect! There is nowhere on our website that says you receive the whole package for free. Thank you Ticha! Got to change my music a couple of times. Please connect with your division and I am sure they would Petit Four Films was recommended by our coordinator. I would hire them again in a heartbeat. She didnt get back to me. - Brittany. Those are just a few of the footage they had captured. My husband and I would love to recommend Michael and Bryan to anyone looking for filmmakers. I am so glad you and Samantha love your wedding film! Not just simply captured, but perfectly captured! Love the gifts we received as well. Again, poor communication. Not the videographers fault by any means, and he did everything he could. The pleasure of creating your films is all ours. It was just the way I wanted. Would I recommend them? You are one of my favorite humans and your wedding was GORGEOUS! Our experience was great! I loved watching it and I am so glad you love your films. I am removing one star for meeting with the videographer a little too close to the date. the result. Unsure how they came up with the price of the films being $100, my request for the price breakdown of the package was not answered, they only resent my invoice which doesnt break down the package. very responsive from beginning to end. Completely worth it! Thank you Lilly for having us create your wedding film. The quality of their work wasnt terrible - I actually liked my videos for the most part. It is not their fault; its just un Tina! e process and was very professional. It shows so much of my vision. The price is fair enough also. There was no drone footage in the film (which was included in our package). They suggested a lot of things that we should do to achieve the video and storyline that we wanted. The music is timed well. Also, I did appreciate the inpu Lisa, please tell Ben I say hello. Richard was our videographer and was a lot of fun to work with. Neither me nor my wife have been contacted by the management team of Petit Four Films. all. nd was wearing that saved us. little somewhere in the middle, but it definitely turned around. I am glad you love them as much as I do :) - Brittany, Bryan was incredibly professional and talented. Love the films! Highly Recommend! Without Michael and Petit Four Films, I wouldve missed a lot of memorable moments during my wedding. You and your day were beautiful! We had open communication throughout the process, which made the workflow a lot easier. My only criticism was that the drone was not able to fly, because we were too close to an airport. Love the results! Mike and the Petit Four Films team was awesome! - Brittany. Most weddings do not go completely as you expect them to. Michael was very accommodating and is a lovely person. Thank you so much for taking the time to write this. - Brittany. We would love to hear from you! Enjoy! We are so glad we have these films! I am in love with everything about your wedding. We did our meetin We had an excellent experience with Michael and everyone at Petit Four Films! I was touched by their presence. e attached and emotional when I saw the video. I love the look the rain gave to your films. Thank you again for everything! We are sorry that she didn't appreciate receiving an email stating that the email was no longer in use, but..it was no longer in use. I had seen the films on social media. I absolutely loved your films and I am glad to see you do too. I hope you are Kristin are still beaming with joy as you begin your new life together. Dropping 1 star because we had to meet a little closer to the day. Your wedding was beautiful and so are you. Highly Recommended! We had a terrific experience! I am happy you love your films. He says that he was pleased to have a beautiful video that reminded him of that special day in our entire marriage. Thank you again for everything and enjoy your films :) - Brittany. If we do not meet our turnaround time the "films"" are free, but there is much more to the package than just the films. Thank you for everything. Everything about it was beautiful and so are you! I spoke with Bryan first and the booking process was easy. I didnt feel like I had to micro manage them or give them instructions on what I wanted to have happen. ill be almost zero. It was fun working with Michael and Petit Four! Thank you Michael! We did need Rehearsal Dinners, Bridal Showers & Parties. Thank you so much for choosing us! It was a good recommendation. The staff was all patient with all our requests and changes. They listened carefully to my wants and needs with video. Unfortunately we do not have you in this market on The Knot. Thank you so much for going with us! of the video was perfectly edited. The services are excellent, and the outcome is lovely! I was so impressed with how they made it. I may not able to entertain them all, but seeing them in my video made me feel very happy. The initial consultation was straight forward and he explained everything involved in the packages. We just got our wedding film back and are in love with everything! Mike delivered an excellent video that captures all the important and most unforgettable moments of my wedding. Michael was excellent though and I was glad they were able to act quickly. Thank you so much Caidyn! Thank you having us create your video for you. Still, with the services and outcome, I am very happy with them. Your day was stunning and so are you. Your wedding was stunning and you looked glowing and gorgeous. I barely noticed him. I could not ask for more. The videographer & photographer we had spent the first 30 minutes trying to contact/find them so it put them off to a late start. A little disappointed that the drone couldnt fly due to the weather but that is my only complaint. Michael and his teams were very responsive. So as my in-laws too. owed and explained everything to me. l free to head to our website www.petitfourfilms.com where you can live chat with our team, call or send an email. I am grateful I found Bryan and Micheal. Im happy with everything. I have no complaint about the services and especially with the outcome. I am glad you were happy with Bryan and your films. Please give Jeff our best! While on the service, well I have no complaints at Rochelle! Everything was perfect and everyone was a treasure to work with. We do sincerely apologize for any inconvenience on this end. From the beginning, this company's communication has been very poor. Thank you Carla! Every little detail is essential and was checked thoroughly. What Im looking for in a filmmaker is to capture fantastic shots full of emotions. Highly Recommend! I am so glad you went with us. Because whenever we want to reminisce, all I need is to look at the film, which will automatically give me those f Michael crushed it! I even got a handwritten note after our wedding congratulating us. They worked mostly in the background. I would give 0 stars if possible. Bryan and David were essay to work with. When we saw the film it was emotional. With over 14 years of experience in the Wedding Film industry, our goal is to not only create for you amazing wedding film; but also to help you chose the right package for your day without going over your budget! It was wonderful working with you on your wedding. They tried hard to add all my ideas to the outcome. Enjoy your wedding films. Ive organized multiple events and have never experienced such unprofessionalism. I am so happy you love your films. Couldnt be happier with Mike and our wedding video. We are happy with how it looks and they did all of those changes complimentary. Thank you so much Nithaya! affordable price, the staff was also fun and comfortable working. A couple of changes but nothing crazy. They find ways to make little things look amazing in a photo and video. Emilia! He showed up early and was intelligent, hard-working, and skillful. I stated that we are a week out from the wedding and I had reached out over 10 days ago to finalize a meeting date. Hi, Im Brittany! I was a little concerned when we met with our videographer close to the date. You day was beautiful. They even consider the revisions we requested. I am thrilled that you love your films! Perhaps a different market? Having booked them from a referral I am very happy with the services and work of Bryans team. off because the final result was excellent. They asked how I felt about our videographer, which I appreciated. They were referred by our coordinator and I am very thankful to have had them. Richard, our videographer, was amazing and the edit turned out beautiful. Without Michael and the team, I might have lost the chance to have had these memories from my wedding! We had to do a double date change due to COVID and they were one of the few vendors who took care of it with no issues or charges. Michael and Petit Four came recommended from our coordinator. On the wedding day, Kevin and Don were early in the hotel. Excellent experience overall! Highly Recommended! Took one star off due to the drone not being able to fly. Enjoy your films! me. They capture all the essential parts of the wedding. I loved everything about it. Overall we are very happy with our experience! We were a little concerned going in, but had no problems at all. The long film needed some work. I had a few changes I needed made to the video as I didnt care for the initial order. Does that sound like a videographer that you'd want to take a chance with? One thing I did appreciate is that they allowed us to back out of certain areas of our contract and give us a credit. We always send our clients USBs though and you certainly receive one. than I liked, but most of our meetings were within about 2 weeks of the wedding. I was never given a heads up that no drone footage was ever taken. Overall very good and I highly recommend this team. Booked on a recommendation from a co-worker. Especially the two of you. No issue there and everyone got to see our special day. Thanks for dropping by! I can only speak for myself but our experience was excellent. I am glad your family in Spain could view your amazing wedding! :) - Brittany.