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Although it is not recommended to wear leather soled shoes in inclement weather, if you do, the most effective way to keep water out is to have a cobbler Send returned merchandise to the following address: Make sure to keep the tracking number and shipping receipt for your records. Repeat if necessary. Clean your shoes by removing dirt with a mixture of soap and warm water applied with a soft bristled brush. Please note that email signup is not always immediate and it may take up to 24 hours for you to receive your promo code for 15% off. After cleaning, put them on a hanger and allow them to air dry. Our customers often ask us how to care for their leather and suede shoes and boots to keep them looking their best season after season. Your recently viewed items and featured recommendations, Select the department you want to search in. UPS SurePost uses USPS for the final part of the shipment process. Please note that we reserve the right to send you a similar style if the one you return is no longer in stock. More shipping options available in checkout Refunds will be issued for the original purchase price and any applicable taxes. Important: Eastland does not accept credit cards issued outside the United States. email and return your shoes to: A member of our Quality Assurance Team will determine if your shoes are defective. of Product Eastland Piper Slip On Casual Shoes - Womens - Selected, of Product Eastland Piper Slip On Casual Shoes - Womens - Not Selected. if eligible. Check this box to access your saved shopping bag when you return to eastlandshoe.com on this brower and device. Occasionally, sizing for a unique Eastland shoe style may vary. install sole guards - thin pieces of rubber that affix to the sole of the shoe. Please note that refunds can only be posted to the credit card used to make the original purchase. To convert your shoe size from Euro or UK sizes to the Hand-finished and handcrafted from the finest quality, domestically sourced components available in the USA, each pair uses genuine traditional construction. By signing up, you will receive Eastland Shoe offers, promotions and other commercial messages. You may return your eastlandshoe.com order up to 60 days from the date of purchase. Sign Up Now, Sign up to receive 15% off your first purchase. Shopper service to make a purchase from eastlandshoe.com with an international credit card. We recommend ordering your usual casual shoe size. Some sizes of this product are direct shipped from the manufacturer.The direct ship sizes usually ship within 3 to 5 business days.The direct ship sizes only ship to the 48 contiguous states.Direct ship products are not eligible for next day or 2nd day shipping. A problem-free refund or exchange (less shipping and handling) should you, for any Eastland provides FREE STANDARD SHIPPING on all orders of $100 or more. Packing Slip Receipt) on the checkout page and we will waive the shipping & handling fee. quickly as possible, but please note that it can take one or more billing cycles for your credit to Please note - we will deduct $7.00 from your refund For faster delivery, Express Shipping is also available. ***Allow 12-24 hours to dry completely***. Remove dirt and restore the nap of suede and nubuck with a suede brush. Rogan's Shoes - 2145 South Koeller St. - Oshkosh, Wisconsin 54902 - USA -1-800-976-4267 - Copyright 2004-2021, Rogan Shoes, Incorporated, All Rights Reserved. Under no circumstances should you place them in a dryer, because they can (Please note that eastlandshoe.com does accept APO orders), Please call us at 1-888-988-1998 (Monday - Friday, 8:30am to 4:30pm EST), or send us an email at, Click here to print your return shipping label, Pleated detailing adds interest to the versatile Piper slip ons, Dual-side elastic allows for easy on and off with a customized fit, A comfort insole supports and conforms to the curves of your foot, Shock absorbing Polyurethane outsole offers lightweight durability and traction. these instructions: Place a new order on our website for the shoes that you want. Orders to Alaska, Hawaii and California are shipped by UPS Ground and typically arrive within 7-10 business days. Eastland does not guarantee wear and tear or any damage unrelated to the manufacturer. Allow 12-24 hours between wearings for leather to dry completely. Dont place them near heat, which can ruin leather by making it crack. On light-colored leather, we suggest Meltonian Water & Stain Protector or Kiwi Protect-All; these wont change the leathers hue. Eastland does not currently ship internationally, but we do have 2 options for customers outside the USA. True waterproofing comes only from mink oil, but there are major downsides: significant darkening and, ironically, When placing your replacement order, enter the free shipping promotional code (printed on your Follow the instructions you receive from the Customer Service Representative who responds to your Full-grain, calfskin, and exotic leathers (any leather you dont want darkened) require a light cream. In 2010, to commemorate our 55th anniversary, we introduced the Eastland 1955 Edition Collection of iconic styles from our legacy design archive. For security purposes, if you havent signed in to your account since 3/15/2021 on our new website, please select the forgot password link to securely reset your password. *UPS shipments may be shipped via UPS Ground or UPS SurePost. Please note that eastlandshoe.com does accept APO orders. Shoe Sensation, Inc. All rights reserved. You are responsible for the shipping charges to send the merchandise back to us. Avoid excessive amounts or multiple coats of polish which will create a poor result. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. On all orders less than $100.00, Eastland charges a flat $7.00 shipping fee. Eastland shoes are designed to fit "True to Size". **Shipping cut-off is 3:00pm EST Monday - Friday. Follow the steps above to return the shoes that you would like to exchange. **We recommend that if you do decide to use a polish or waterproofing product on your shoes that you first test it on a small area that is not very visible. boots, and shoes do well with a beeswax finish. Apply the detergent to the soft rag and clean the outsole edge. The store will not work correctly in the case when cookies are disabled. Please contact our Customer Service Team at 1-888-988-1998 or info@eastlandshoe.com with any shoe care questions or concerns. Please send us an email at info@eastlandshoe.com and we promise to help you satisfactorily resolve This will get your new shoes shipped Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates. Add cream polish to a dry area of the rag and apply it to the sole edge (sparingly). reason, be less than 100% satisfied with your purchase. Wipe them with a dry cloth using a circular When your shoes are received and inspected, we will apply a refund to the credit card used to make the original order for the purchase price of the item(s) and any applicable taxes. By signing in to your account, you agree to our. Make sure that any waterproofing/protective spray you use is made especially for these materials. Sign up for your own MyUS address in America at, Use your new MyUS address, provided by Access USA, when placing your order with us. Ifsome of your items have to be shipped and you desire to pick up your other items at a store, either submit separate individual orders or call us at 1-800-976-4267. If your shoes are not defective, we will return them to you as soon as possible. text alerts! Next, try a surface treatment to keep water and dirt from damaging the leather, such as a silicone spray or water-repelling cream. Orders with a P.O. 094352472912, 094352472929, 094352472936, 094352472943, 094352472950, 094352472967, 094352472974, 094352472981, 094352472998, 094352473001, 094352475050, 094352475067, 094352475074, 094352475081, 094352475098, 094352475104, 094352475111, 094352475128, 094352450354, 094352450361, 094352450378, 094352450385, 094352450392, 094352450408, 094352450415, 094352450422, 094352450439, 094352450446, 094352475135, 094352475142, 094352475159, 094352475166, 094352475173, 094352475180, 094352475197, 094352475203. not allowing it to breathe. We do our best to respond within 2 weeks after receiving your shoes. Text Join to 88434 to In the email, describe the problem you have experienced. a refund. Smooth-leather chukkas, Eastland Shoes come in US sizes only. to prevent water stains. Not a member? outside the United States, you must use, Style Name (for example: Womens Falmouth). Refunds can only be posted to the credit card used to make the original purchase. odor. JavaScript seems to be disabled in your browser. Application of a water-repelling cream several times a season provides extra protection with minimal discoloration. In partnership with Major League Baseball, we created this collection to help you cheer on your favorite team in style and comfort. You are also agreeing to Eastland Shoes Privacy Policy. To speed drying and help maintain their shape after time outdoors, fill footwear with wooden shoe trees cedar wood helps to absorb moisture and control measurement. your shipment or send your shoes via a trackable method. Internet Explorer is no longer a supported browser. Pickup orders cannot be split between multiple stores. Womens Syracuse Slip-On Loafer, Brown Leather, 6, FREE Shipping on orders over $25 shipped by Amazon, Love Life - Timeless Shoes, Your Fashion Example, All customers get FREE Shipping on orders over $25 shipped by Amazon. Suede and nubuck shoes should be treated before wearing with a protective spray And for heavier-duty workboots, choose mink oil or a heavily oiled cream. order and enclose it with the items that you are returning. motion. Rinse with lukewarm water. FREE Shipping on orders $49.99+to lower 48 states. fast, while we process your returned shoes that werent quite right. Remove mud and dirt with a gentle cleaner, such as Lexol-pH or dab with a damp cloth so that the marks disappear; then dab with equal parts water and If you find that your shoes are defective beyond normal wear and tear, simply follow these Orders received after this time will be processed the following business day. Before minor problems become permanent damage, take your Eastland shoes to your local shoe repair shop. corresponding US size, simply find your size on the chart below and go left to see the US shoe Apply the mild detergent to the brush and gently scrub the soiled area of the canvas. We take pride in every pair of shoes that we make. for the return shipment: If you choose to return your items via another shipping carrier, then we recommend that you insure Please follow these instructions to return your shoes to us: Items that are to be returned must be in the same condition as when you received them and they must be in their original Eastland box and packaging. silicone (which, when applied in this manner, better allows a shoe to breathe). You can print a shipping label via the link below. You can create an account after checkout. For suede, stick with sprays. Therefore, all Eastland products are guaranteed against material and manufacturing defects. Simply complete the Returns & Exchanges section on the Packing Slip Receipt you receive with your appear after your return has been processed. leather damage in the long run. Eastland Shoe does not endorse any shoe care products or brands. based on the size of your orders package. crack or melt. But sprays require frequent applications and can ultimately crack the leather by Silicone sprays form a protective layer, are quick, and wont alter coloration. Most contain natural oils, beeswax, and/or For the best experience on our site, be sure to turn on Javascript in your browser. We recommend first testing any products on a small area of your footwear. Select a size or width to see availability in stores. replacement pair will be sent to you. Worn or damaged shoes cannot be returned for We will process your return as white vinegar. For the best experience on our site, be sure to turn on Javascript in your browser. Please switch to a, https://www.shoesensation.com/eastland-eastland-piper-womens-slip-on-shoe-piper-blk.html, https://www.shoesensation.com/media/catalog/product/e/a/eastland-piper-2156-01-black01_3.jpg?quality=80&bg-color=255,255,255&fit=bounds&height=560&width=700&canvas=700:560, Skip to the beginning of the images gallery, B.O.C Jana Womens Wide-Width Casual Shoe, Crocs Classic Women's Outdoor Shoe - Black, Twisted X Zero-X Women's Multi Leather Shoe, Unionbay Yum Chestnut Women's Moccasin Slipper, Dual-side elastic allows for easy on and off with a customized fit, A comfort insole supports and conforms to the curves of your foot. Sign up to receive 15% off your first purchase and make checkout fast and easy! the problem. Your entire order must be either SHIPPED to you or PICKED UP at a store. The "Fit Comment" will provide size suggestions for that style based on fit feedback we've received from other customers. Make sure to include: If purchased in a retail store, please also let us know the Name, City, and State of the store. sign up for Shoe Sensation Therefore, you must use MyUS.coms Personal If so, a Waterproofing with beeswax is a labor-intensive process (youll need a hairdryer for proper application) and will darken leather, but its also the longest lasting and one of the most effective methods. If you would like to exchange your shoes for a different style or size, simply follow Price and other details may vary based on product size and color. If this is the case, we will have a "Fit Comment" in the product DETAILS tab. Mild cleanser, laundry detergent or dish-washing detergent (non-bleach). instructions to contact our Customer Service department to request a Return Authorization Number. Eastland Shoes are made for long lasting comfort and durability, but you can lengthen the lifetime and improve the fit of your new footwear with a few simple tips. Changing your store location will affect the pickup location of your other item(s). Box or APO Ship-to address will automatically be sent via USPS. You may unsubscribe at any time. Nylon bristle brush (like a tooth brush) and a soft, cotton rag. If your credit card has been issued