Contact Swartz Kitchens & Baths to schedule your initial meeting with a designer at any of our five convenient locations. Our manufacturing facility is located inSummerfield, NC and convenient to all of central NC, VA, and Portions of SC. The cabinets that I were shown and discussed with local cabinet dealer were Legacy cabinets what they put in were not this brand. Now that we have the trim the cabinet will not fit the trim. I think you will find the details of the cabinets reflect that they are a custom line of cabinets and that attention to detail and quality is reflected in their semi-custom (Legacy) as well as their stock line (Marketplace). For example, smooth metal slide drawers and soft-close hinges are available in the Modena Series. Live market coverage co-anchored from Hong Kong and New York. On 12/10/2019, we ordered one from the distributor and thought that it was taken care of. ", "Just sending a Thank You for the beautiful custom cabinets that you made for our kitchen remodel. In contrast, Legacy Cabinets is a newer player on the cabinetry scene with a founding team of principals who have collectively served nearly 100 years in the cabinet industry. A month later, we are still being given the run around by the distributor so we went straight to Legacy. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. Summerfield, NC and convenient to all of central NC, VA, and Portions of SC. I do not know one person this has happened to and instead of this company making it right they want to pass the buck to me. They will not send us just one drawer face that fell apart. I would never want to give a negative comment without justification. If so the are great cabinets, I went primarily with Bertch's lower end, but did draw from their Legacy line for some cabinets. It seems that the legacy bertch and the legac I speak of are two different cabinets.I spoke with some local cabinet shops and they say they are a builders grade cabinet,but I cant find much on here or online ..think ill stick to the kraftmaid. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. There is some improvement, and obviously new appliances weren't in the budget. I refused to pay until they were resolved. No one will contact me and my cabinets were installed poorly, using broken pieces of molding to hold up shelves, crooked installation of spice rack and drawers. Binance.US DelistsAmp Token That SEC Deemed a Security, N.Y. Attorney General Courts Crypto Whistle-Blowers, Short Bets Against MicroStrategy Surge to a Record After Its Shares Rebound. View contacts for Legacy Cabinets to access new leads and connect with decision-makers. My Legacy *****ets are falling off.. The quality I saw and finish appeared to be good in the show room. Its just me and my husband. The company currently boasts a 650,000 square feet facility in Alabama that is fully equipped with state-of-the-art technology. As a matter of policy, BBB does not endorse any product, service or business. Not sure which ones they are ,but I am not crazy about the 5 year warranty either.is their any quality differances between kraftmaid,diamond, Awesome Legacy Oak Kitchen Cabinets Done By Lily Ann Cabinets. I kept trying to explain that I had done that and I just wanted the new hinges sent to me that ***** was already in the process of doing. The offerings across the series range from classic to traditional to modern to contemporary with door styles in both framed and frameless options. If you want to receive true customer service, you should consider Legacy Craft. Food Prices Are Falling. Overnight on Wall Street is daytime in Asia. 13 1/2" w- 30" H -12" d 1 Door (this has a pull out spice drawer that is attached to the door and the one on the right side of the microwave)13 1/2" w -30" H- 12" d 1 Door (This is the one to the left of the microwave)30"w - 12"h (2 doors - cabinet above microwave)36" w 12" h (cabinet above fridge)39'W - 30" h - 12' d (Cabinet closest to the door)30" h Corner cabinet with glass door24" w - 30" h -12" d (Cabinet closest to the window). BBB Business Profiles may not be reproduced for sales or promotional purposes. We looked long and hard at American Woodmark/Shenandoah, Schuler, Kraftmaid and Diamond. It was only yesterday I called manufacture to discuss why the finish was so horrible and then to find out they were not there. International Association of Better Business Bureaus. With more than 1,500 Sherwin-Williams paint colors, theres a perfect color for every project. They are really good solid, well built cabinets. The quality of the wall units (not installed yet) does appear to be good from my little handling of them. She said I was acting mad at her and she hung up on me. I was not paying that after that Quote came in ****'s tone changed and he said this was now my issue that the screws were stripped. I was willing to pay someone to replace the hinges they were sending even know that is wrong as well,but now they do not want to send me hinges at all. The European-styled frameless, full-access series are the affordably-priced Milan Series, which features laminate construction, and the Modena Series, which combines frameless box construction with a custom painted wood door and other select construction upgrades. in a variety of different finishes to accommodate any design style and budget. promotions and ask to have them applied to your order (other places seem to be offering 25% off any one upgrade) -- some of these things they'll "forget" to mention to you but will apply if you ask. Again I will post again as I was told I was getting Legacy and received something different. The Color-Splash program allows clients to choose any color from the entire Sherwin Williams color palette for the ultimate in customization. BBB is here to help. He had a contractor come to my house to make sure they were really broken. One of the small drawer faces fell apart (split in half). The picture is of the cabinets the seller currently has. The distributor was no help. Ive searched but didnt find much,I was ready to get the kraftmaid cabinets but my contractor asked me to give his cabinet guy a chance,so I did and he is about 3k less the lowes but his quote includes all plywood construction,seems to good to be true .Anyone have any feed back on legacy?also my lowes kd said that I can get diamond cabinets for about the same as kraftmaid,not to burden anyone but again any feed back on diamond vs. kraftmaid? Legacy Cabinets offers its products to the residential and commercial industries. Active, Closed, Whether an Organization is for profit or non-profit. Bulletproof Backpacks Are No Substitute for Gun Laws, Amazon Is Showing Us What a Soft Landing Looks Like, One of TikToks Biggest Stars Roasts Dudes for Their Misogyny, Racism, and Fatphobia, The Indian Governments Fight Against Fake NewsTargets Political Dissent, Jazzercise Is Alive and Kicking Decades After It Got Started, White Women Cut Spending the Most as Fed Hikes Rates, Study Shows, Euro 2022 Sponsors Wont Reveal How Much They Did, or Didnt Pay, Visa Must Face Claim It Profited From Pornhub Video of Child, Manchin Side-Deal Seeks to Advance Mountain Valley Pipeline, Democrats Oil Import Tax Would Violate Biden Pledge, Conservative Group Says, Think Your Street Needs a Redesign? Serving the North Carolina, South Carolina, and Virgina. Our experience working with you and all of your employees was fantastic from start to finish and we will recommend your company to everyone we can. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Not bad for $500even if I break the bank on the base units. Priced in the middle to low price range, Legacy Cabinets are especially popular among new construction homebuilders east of the Mississippi. Offerings include a wide selection of door styles (approximately 80!) BBB Business Profiles are subject to change at any time. Be sure to google for current mfg. However, the cabinets are exactly the same except for the height. Use tab to navigate through the menu items. That they do not cover stripped screws. These are new cabinets fresh out of the box and no one needs to touch the hinges to screw them in a wall BTW. 1) LB13 1/2" (special size) - 527.002) LB13 1/2" (special size) - 527.003) LB24-2- 450.004) LB39 1/2" 598.005) LBSCLS36 (super susan corner cabinet) - 882.00 (there are less expensive options to turn the corner)6) LB3D30 - three drawer base - 649.007) LB3D33 - three drawer base - 675.008) LB3D36 - three drawer base - 705.009) LBS36 - sink base - 482.00. For customers within90 miles of our facility, we will pre-assembleand deliver your cabinets free of charge. My hinges are coming off all my cabinets. During this complimentary consultation, we will listen to your needs, determine the scope of your project, and make recommendations specific to you. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Medicine has limited options for restoring lost hearing, but recently, inventors in Japan and the U.S. have been trying a new approach: vibrating devices that allow users to "hear" through their skin, HSBC Shareholder Starts Group to Rally Support for Ping An Plan, Jefferies Expects $80 Million Fine in Wall Street Texting Probe, Pinterest Surges in Rally on Users, Elliott as Top Holder, Alibaba Drops as Inclusion in US Delisting List Fuels Jitters, Baidu-Backed Carmaker JiduSeeking $400 Million in Funding, Sources Say, Michigans Whitmer Woos Chip Plants After US Passes Incentives, US Hits Al Qaeda Target; AP Says BinLadens Successor Is Dead, Share of Consumers Spending More Than They Earn Rises on Inflation, Barclays Blunder Gives Some Burned Peloton Note Holders 1,200% Boost, Brewers Trade All-Star Closer Josh Hader to Padres, PGA Tour Nearing $500 Million in Prize Money Next Season. - will come your way!". BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Kraftmaid just offers more doors, finishes, modifications, accessories and such. 3/4" thick shelves. Legacy Cabinets specializes in the design, manufacturing and distribution of cabinet products with state-of-the-art technology. I think they include soft close hinges on drawers too! I bought a house that had been flipped and everything was brand new never used. American Woodmark not even close. This is not safe and it blows my mind it is being dismissed. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I paid $500 for all 7. They both have a lifetime warranty. Thanks Chris. "Legacy Craft Cabinetry did an outstanding job in designing and delivering our kitchen and bathroom cabinets. This cost me severely with delays caused directly to having many different visits. I explained my issue to her and without hearing everything she told me it was my issue and to contact **** *****. But I thought they be about 20% lower than what she quoted me. I called the manufacturer back and the nice lady ***** that was helping me had been replaced by a lady named Jeri in customer service. Each piece of material is quality inspected before sent to production. We wound up with all plywood boxes, Blumotion full extension soft close glides, twin I-beam construction and had some customized sizes (such as twin pantries). They would not help and simply said that they (***** in customer service) left Mid-South Building Supply a message. Legacys cabinetry line is Made in the USA to the highest possible standard, and covered by a five-year limited warranty. BBB Business Profiles generally cover a three-year reporting period. NYC Wants In-Person Dining Back. Anyone think I should shop prices with other design centers that carry them? I bought 7 wall cabinets off a craigslist seller today. Your project will then go to production as a group. Of course, Legacy Cabinets dont have to just be used in kitchens and baths; they are also suitable for home offices, bedrooms, closets, pantries, craft rooms and more. Total number of Crunchbase contacts associated with this organization, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. They stated that we could not order directly since we are not their customer. Live from New York and Hong Kong, bringing you the essential stories from the close of the U.S. markets to the open of trading across Asia. With over 20 years of cabinetry experience, we will help you design the perfect cabinet layout for your home. We really appreciated that! Legacys Debut and Presidential Series offer finish options that include glazing, distressing and Color-Splash. Ours are same or better quality as Schuler but about $10,000 less. The Company produces kitchen and bathroom cabinets made from Oak, Maple, Cherry, Hickory, and fiberboard. I have purchased and had installed cabinets that are defective. I have Legacy cabinets. Houzz Pro: One simple solution for contractors and design pros. However, the lack of cabinet hardware, the misfit cabinet over the fridge, the old-school square tile floor and backsplash, and the missed opportunity to add a prep island for more counterspace, would have been minor fixes that would have created a much more updated-looking and functional space. He sent me a bill to get it done $1250. Color: American Olean Legacy mesh mount tile in Moonlight. Maple face frames and doors. Installed. I also considered the other two mfg's you mentioned but felt I was getting higher quality via Bertch (did a lot of in-person looking) in addition to being able to draw from their custom line for anything that you need (trims, odd sized cabinets, etc. She came on the phone quite happy and said because you bought your house you are technically the second owner of the cabinets and your warranty is "VOID". Every aspect far exceeded our expectations. They're good cabinets, I think you'll be pleased with them -- at least I have been with mine. Want to learn more? It is there product. Just curious of a ball park I should expect to pay when shoping prices on them? The series are: Advantage, Debut, Presidential, Milan Euro, and Modena Euro. I do not know one company that would act like Legacy has treated me. She looked to her sales rep in AZ **** *****. That grace period is now ending on 01/31/2020 and we still have not gotten a drawer face or any kind of update. Pardon all the spelling errors-- am posting from my phone. I expected them to be high. We were waiting on a trim kit that took several months to arrive. The three main tenants of Legacy Cabinets are: Style and Selection, Craftsmanship, and Warranty. As I looked around it was alot of them barley hanging on. I am sure I got "rooked" on the $$$$$$ cost of my cabinets. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Will Restaurant Week Be the Ticket? My GC had no idea. We installed beautiful Legacy cabinets in one of our properties in 2017. The hinges are now being used with a larger screw and glue by this company and that is what they will send to fix".He documented all that needed replaced to make them safe. I have a box in my garage with all the item details on it so I called the manufacturer. The nice lady ***** had me send some pictures and she agreed they were there cabinets. and deliver your cabinets free of charge. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. I have been selling Legacy for a number of years now. Why Is There Still a Hunger Crisis? I'd like to get some base cabinets to go with them. High end RTA is better and less expensive than most big box brands. There is no recent news or activity for this profile. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Neutral: Ocean Blue Vein Cut Travertine, honed and filled, 1-13/16"x3-7/8"Atlas collection in Riverwash by Jeffrey Court. We use a blind dado construction method - interlocking, 3/4", all wood cabinet parts for maximum durability and strength. No trim along the bottom edge of cabinets. This quote actually came for Milton Lumber in Milton, NH. I do not have a copy of there warranty from 2017 but does it say that the warranty does not transfer?? They area a light Blue/Grey in color, Somewhere a Sicilian great-great-grandmother is smiling at a bowl of American-made sauce, Learn how to tell sterling from plate, ways to display pieces and why silver is so darn special to begin with, Earl S. Tupper and his trailblazing marketing guru, Brownie Wise forever changed food storage. We sold this property and fixing the drawer was in the contract. Legacy Cabinets, Inc. manufactures wood fixtures. I called back and **** answered she kept telling me this was not there issue to call a local dealer but she would not tell me who that was. I have no idea what brand they are and don't care as they are being taken out at no expense to me. The cabinets will surely out live your 5 year warranty, I would not let that scare you off.Diamond and Kraftmaid are not a whole lot different construction wise. They are not a bad cabinet at all. IMO huge quality gap between Schuler and American Woodmark. The main difference is you don't get the I-beam stretcher rail construction, instead you get a plastic corner brace. Many cabinetry companies boast decades of longevity. Please know that any future projects requiring cabinets - or anything! (See attachment *****-*****) .The guy he sent said " These all need to be replaced and this is a known issue with Legacy cabinets. I have brand new Legacy *****ets in my house and few months back I noticed one of my Cupboards was falling off. Legacy does NOT warranty their products like they say. Wow, SO I just heard back from the designer that worked with the guy I bought the cabinets from in NH. *The pictures show 36" H Cabinets. I was told I had a warranty by ***** never told anything different and then after she left I got the runaround hung up on and basically told "to bad" your cabinets are falling off, call someone else. I asked to get prices on matching base units. I did not make them they did. You got a great deal on some nice looking cabinets. Spent maybe 20 hours assembling 18 cabinets, including drawer glides, doors, etc. Yes it took 20 hours, but saving about $500 an hour was time well spent. He called and I have VM of him. Nov of 2020, Macy issues with the cabinets from the start. His story is stranger than fiction, Architect Anthony Belluschi updates and expands a home that Northwest modernism pioneer Pietro Belluschi designed nearly 60 years ago, In a 15-year labor of love, one dedicated Ohio couple focuses on conserving over remodeling, protecting an architectural legacy, Passionate restoration and preservation efforts give a 1665 home an honored place in the present, A new home nestled in the Cape Cod National Seashore area balances architectural history and modern technology, Honoring its 1900s roots, this New Jersey kitchen reflects the past while working beautifully in the present, Peek inside the kitchens of these Houzz users and learn how to cook their time-tested, passed-down dishes, A couples Lone Star roots on one side and Norwegian dancing heritage on the other bring eclectic flair to a North Dallas pad, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Kitchen Traditions: Tomato Season Meets a Family Legacy, Decorating With Antiques: Silvers Legacy, How Tupperwares Inventor Left a Legacy Thats Anything but Airtight, Houzz TV: A Son Builds on His Fathers Architectural Legacy, Houzz Tour: A Frank Lloyd Wright Home, Lovingly Restored, Houzz TV: See How Early Settlers Lived in This Restored Pilgrim House, Houzz Tour: Cape Cods Midcentury Modern Tradition Comes to Life, Kitchen of the Week: History Lives in a Greek Revival, 5 Home Cooks Share Their Favorite Family Recipes, My Houzz: A Texas Home Dances to Its Own Beat, Polished Hammered Stainless Steel Kitchen Sink. They told me there was a lifetime limited warranty and a 4 year major. Swartz Kitchens & Baths is one of the partners in a network of dedicated builders and cabinetry professionals that represent Legacy Cabinets. Thats what the founders of Legacy Cabinets believe, and its why they structured their product offerings into five cabinet series with endless design options. I told her they are self closing so how will I get the new ones on and they are large tall cabinets. ), their finishes are the same across all lines allowing you to pull from any you might desire (of course the higher end offers more finishes than the lower so I don't think you can go as easily backwards as you can go up). I would like this matter resolved. Water Works glass tile, 1" x 2". Ask an AI, I Got a Crash Course in Rodent Control atD.C.s RatAcademy. My cabinets were installed in September 2020. Customer Reviews are not used in the calculation of BBB Rating, of those, 0 complaints were closed in last 12 months. Track your investments 24 hours a day, around the clock from around the world. I would also call around or e-mail to get additional quotes -- there are probably other dealers in your area (look at Lumber companies). We do not use pre-sized cabinets. We have had tons of compliments on them! Of course that will go up or down depending upon whether you do drawers, etc. I want to make a formal apology and I am adding an entire another post to apologize for the mistake. Googling these stock numbers shows that they are Bertch Legacy cabinets, and I think this sounds about what I'd expect them to run. I was asked brand of cabinets so to help others from having this problem in which I replied with the manufacturer. She said she would send new hinges right away. She then told me she had a call and for me to hold and then she called **** ***** and someone else. We prefer our Conestoga RTA cabinets over Kraftmaid, Schuler and Diamond. She also apologized as that it is horrible they are all coming apart at the hinge. Markets never sleep, and neither does Bloomberg. Our quote for Shenandoah (using similar doors) was only about $1,000 less than Schuler, which we liked better than Kraftmaid or Diamond. My best guess is that average price on the lowers is likely to be in the $500 range. The biggest thing to understand is they are considered stock, not semi-custom like Diamond and Kraftmaid. With Legacy Cabinets, customers can enjoy a wide range of choices to accommodate both their budgets and their personal style. Well guide you through the process. The entire hinge is coming off of my cabinets it has nothing to do with a stripped screw. "Not professional". While others say its a known issue.. I have contacted the installer and business numerous times about resolving the issues I had with the cabinets. Bloomberg Daybreak Asia. ComplaintsComplaints for Legacy Cabinets, Inc.Cabinet ManufacturersView Business profile. Are the cabinets you're looking at Bertch Legacy? San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. Your attention to detail and efficiency was awesome and made our project a lot easier and less stressful knowing we could count on you. Mine are 30" cabinets. But I will check into mfg promotions and other quotes. Several calls to the sales guy with only putting me off.. have called directly to the main store in Florida and no one will return my call. Edit Lists Featuring This Company Section, United States Supply Chain Management Companies, Alabama Companies With More Than $1M in Revenue, Alabama Companies With Less Than $500M in Revenue, Supply Chain Management Companies With More Than 50 Employees. Finally had to pay them to sell the house. However, once the kitchen is installed this is not something you will receive any benefit from.