This is regarding Bill no 4330362695, Before calling, check to make sure you are calling the correct division. Is It Worth It to Keep Updating My Galaxy Note Software? This is for your immediate information, for your office records and for immediate action, please. Then I go for the 8th day they are again saying the same. : 11162079889 Can't get bixby to work have a blue Parrott headset and can't give it commands. Address: 16 Ibn Kotaiba street, Nasr City, Cairo, Egypt Serial number..06qr3k6rc00038k In total, Samsung has 4 phone numbers. Even though LG products might not be as good as yours, their after-sales service is amazing as compared to yours, which to say the least is nightmarish. It is a waste to buy samsung products in India, their post-sales services are pathetic. Wednesday 10am to 9:30pm i also paid 4000 rs for this. Samsung's consumer electronics and appliances divisions have their own customer service phone numbers. Then, I raised the complaint number 4325974160 dated 12.06.2021 and provided all the details. I have Complained More than 1 Month ago. Just passing the buck. The next best way to talk to their customer support team , according to other Samsung customers, is by calling their 888-987-4357 phone number for their Technical Support department. Please send this complaint to [emailprotected] Samsung official Complaint mail ID. Frequently direct message via Samsung Facebook account or Samsung Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. Again a fake statement to make fool of the customer by the seller. {x-jnipM!&FYC*Qd 0u8@Et% This is a clear case of fraud by the seller. In between, Samsung Service Engineer, had visited and opened the TV several times and brought a new display but the same was faulty too. Friday 10am to 9:30pm Its time to shut doors on them. Have been requesting support for my refrigerator since 10 days. Date : 30.01.2022 And you can click here if you want to compare all the contact information we've gathered for Samsung. My question is, its just 4-5 months and this product is creating the problem, its an expensive product and if itll create the same problem after the warranty period then I have to bear the huge cost. I am very happy. that I purchased in May 2019- Cairo First DAY ON 11 I VISITED AT SERVICE CENTER IN DELHI I CLAIMED AND EXPLAINED THE SAME PROBLEM TO THE SERVICE CENTER.. IMEI : 354460112791536. He left without repairing. Cracked screen on fold *. 15-Nov-2021 I took the mobile to Service entre and they replaced the OS(I had to forego all the data on my mobile) and received the mobile and had to hurry back to home as it was late. On 20th August 2021 suddenly my phone hanged. After copule of days the complaint was automatically closed by Samsung Service Center, Begusarai even without visiting my place or even contacting me over phone. So just as a suggestion try firing a few ones, to reduce the fat and improve the bottom line. So please credit amount of 8329/- in my paytm as soon as posible as its been 1 month. Model Code: UA 43NU7100SXEG Note : I logged complaint on 12 March problem No Display KHALIT ADAM, They kept my mobile phone and said we dont have the board to change. You can start a live chat session with a Samsung Support Agent on the Samsung Contact page by clicking the Start session button. Make sure that you tried multiple options when reaching customer service. I bought an air conditioner from samsung on line which was installed on.6 Dec 2021. I am also sharing customer care complain no- Usha (Customer support Executive)-1170577885, 1170601923, Prashant-8465521859. How Do I Get Device Support from Samsung? 6897691 from mobile and land line, 0680SAMSUNG (0680-726-786)0680PREMIUM (0680-773-648), 1800 3000 8282 - Toll Free1800 Please let me know whether you will investigate this issue and get it resolved immediately or tell me Why should I not take legal action against the company? Tuesday 10am to 9:30pm I have used all possible medium of interaction. I bought a Samsung Galaxy S20 mobile phone in India. After doing multiple follow up then one Service engineer guy ,named Michael, came to visit my place and he checked everything and tried all options and finally told us that there is manufacturing defect in freeze as too much water was leaking which is not the usual case. Very Very bad experience with Samsung Support Team. Regards Although now I am not expecting any exchange of the refrigerator or its parts from the store or the company, I am just writing to you to tell you that you just lost a customer who was thinking of getting back to you for other home appliances. Serial number..06qr3k6rc00038k is with vertical lines and appear broken screen . He told that he will do Solve the Problem and took 300/- from Us as a Visiting Charge and told us that the part would cost near about 6,000/- his Name was SALIM SHAIKH. Try another way of getting in touch. I purchased this mobile dated 18 May 2021. I am writing as I have the same experience to my Samsung Actve 2 smart watch which IS under warranty, they refuse to repair or replace as the water has entered the watch despite they claimed that you can take the watch fir SWIMMING, and IP68. care 7700), 1-800-10-7267864 [PLDT]1-800-8-7267864 [Globe How do you tell me that theres no service center here that can work on my fridge. Samsung offers a live chat option that can have advantages over phone communication, as you'll have access to a written record of your conversation. This issue is about the complaint I have raised for manufacturing defect in Samsung 345L Double Door Freeze which is covered under warranty. Service Reference no. You can help! They kept my device 5 days and returned me back. If you cant repair that product in 10 days of service timecanyou replace the product? They dont care. Model number SM-A707F/DSM MO: 7002710835. 0EPL4DARB00628J. I just bought it expensively 3 days ago . First Name : Ajeet This allows the agent to troubleshoot and fix problems while also teaching you more about your Samsung product. Sincerely, worst product and worst service ever.. i have purchased Samsung A32 phone, it having a horrible network and heating problems! If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. 7. I again and again requested the seller to help me in this matter but in vain. It's not always clear what is the best way to talk to Samsung representatives, so we started compiling this information built from suggestions from the customer community. From today morning onwards the frequency of restarting increased. I want Samsung to assist me replace the screen or share part of cost. Kindly Check with them.. Else, there are fantastic examples of great customer services of other companies. Ajmer, Rajasthan wrost phone, very bad service after sale My name if Ninad M Devre and my registration number for prebooking of S22 Ultra is 9822036412. 0800-SAMSUNG (0800-7267864)[Only AGAINST INVOICE NO. HELLO SIR MAINE SAMSUNG-M127G/DS ,IMEI1:356352448640206 KA PHONE EMI PAR LIYA THA JISAKA SAMSUNG EMLOYE NE INSURANCE BHI KIYA THA AB VO MERAE PHONE CHORI HO GAYA HAI AUR SAMSUNG EMPLOYE BHI AB INSURANCE DENE KO MANA KAR RAHE HAI PLEACE SIR MERI HELP KARE JO KI ME AAGE BHI SAMSUNG COMPANY PAR BHAROSA KAR SAKU . Thanks and regards Chitresh +91-8084029266, I also have a bad experience regarding Samsung mobile M31S. Better to go for other brand say LG, All services of Samsung are pathetic Mobile :+201270005014-+2 01220190806 I lost my money on Samsung product, not recommended. Product shown different and handed over different (Incomplete and fake Dealing). AND NEXT DAY ENGINEER VISIT TO CHECK TV AND MAKE A REPORT. Model number: SM-G955U Within 3,4 days SAMSUNG will take some decision. PURCHASE DATE 14 APRIL 2021. Thursday 10am to 9:30pm Defence Scientists TBRL Co-op H/b 1st Society Ltd., Only fake assurance and promises giving and i can say that Samsung is playing with customer emotions even the small mobile repair technician have a good customer service rather than a big Brand. i purchased samsung mobile model a22 on 03 aug 21 Very sad to note that Samsung like brand is not responding to customer. Model : s9+. the job sheet which is with service center staff 2. Sir, I fedup with your service and request you to please dont sell your product in India if you can not provide support. Request Mr.CEO please look into the matter. Sometimes it hangs so much that if an important call comes, it is not received, the application automatically opens in the mobile kept on its own, there is no call conference. To contact about media via [emailprotected]. Request to please see the matter. My 65 inch tv Model number Qa65q60aauxke I will never buy a SAMSUNG product again. MOIN ALI su celular #SAM(726), www.samsung.com/latin_en/support (English), www.samsung.com/latin_en/support(English), 0180 6 67267864* (*0,20 /Anruf aus Let me clarify here that I am staying in Mumbai & here the rainy season is on but my phone never came in contact with water. Kindly look into the matter and do the needful before the TAT which you committed else do the replacement. Do I need to expect this kind of quality from a good brand like SAMSUNG ?? Im having the exact same experience with Samsung on my refrigerator that is under warranty and it needs a new compressor. And they know this very well, that there is an issue with particular devices like F41, M30, still they are selling and asking customer to pay for the repair. MOBILE NO-9084934708, I repaired my Samsung Android phone M31 From Samsung service center but they gave me fake Fake/doctored INVOICE and DUPLICATE screen display. 4. Please be informed as follows on immediate basis :-. Sector 51 D, I have sent several e-mail regarding my note 9 handset (quality issue). 6. I hate to say this but I have been fan of SAMSUNG mobiles and purchased more than 5 mobiles for my family in the past and I will never purchase anymore gadgets/products from SAMSUNG. Total 45500/-. You can download Samsung official email app for your mobile from Google play store. Samsung customer care tollfree number 1800 40 SAMSUNG is available 247. Besides calling, the next favorite option for customers looking for help is via 888-987-4357 for Technical Support. 266 8282 - Toll Free, 800-SAMSUNG (800.7267864)[HHP] 800.Msamsung (800.67267864), 8-10-800-500-55-500 (GSM:7799, VIP This information can be useful as you try to explain your situation to another representative, particularly if you have to escalate your case. Both phone I have bought with pre booking order. Purchase date- 18/05/2021 Doing so can be helpful if you need to escalate your case or record an authorization code. I had Purchased a Samsung Plasma 55 Inch TV some Years Ago. My request from Samsung is to please look into it and do whatever it takes to work. Note to any consumers here: DO NOT BUY SAMSUNG PRODUCTS, sir, The event was in the hotel, Westin. The frauds are selling the Samsung products and the innocent customers are facing and bearing these frauds. Since the 21 June 2021 i am contacting you all people, many mails i sent, But i sorry to say you this is really shameful experience from Samsung customer care and no one is caring about customer issues, is this Samsung Services? Contacting Via email ID is the most preferrable and official way to connect with Samsung. Contact Number :8349215144 Creating service tickets and cancelling without my consent. So in this post we are going to discuss all email id provided by Samsung for its customers. Seller name DEE KAY VISION SCO 374, Sector 35 B, Chandigarh 160035. Tell me the solution now. I paid them $80 to check out my unit but I couldnt allow them to work on it because I am not sure if Samsung would pay the $2000 and why would they when a new unit is $4000 and they need to reimburse me with the food cost, an other $1000+. Call back. Make an appointment at one of these centers: You may be able to get a technical issue resolved. ORDER DATE : 29/05/2022 navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. On raising this issue none of your customer support executives accepted the same and denied the fault and very regretfully to say they started to blame me itself that this was from before, if it was so then they should have not taken the mobile under their custody in warranty claim. Have some common sense before you commit anything to your customers. When I did follow up with customer care, then came to know about this. How insulting is this for the innocent customers, who are purchasing in faith on the company name.