Im just confused and want to know if Im getting my order and very frustrated with no one to contact. Again apologies for the initial error and the inconvenience it causedMany thanksSimonMCJ. Save money at the checkout. They even altered the watch strap so it would fit straight away as it was a surprise gift. Online the Metro centre opening hours for this store is 9am to 9pm. The order was changed promptly and efficiently, and I received my order within 24hrs (even across the water to Northern Ireland! Even after trying on most of the store stock to ensure I had made the right decision Matthew remained engaging and professional. Thanks! After numerous emails between the shop and Royal Mail (which isnt my job) I was told by market cross jewellers to contact police so of course I did to be told by police its not my case to call as its between shop and Royal Mail, 5 weeks of wasted time and so much stress about the whole situation.Emails back to myself have been passing the book and Im still no further forward just out of pocket and no watch for Christmas.Honestly avoid this shop Daniel Beck. Told them i moved my neck and it just dropped oh no that's my fault in that case the fact it is cheap tat like Ratner's used to sell is what?. Rolex Men's Rose Gold Daytona 116515LN. TAG Heuer invites you to discover a curated selection of our luxury Swiss timepieces in a range of men's and women's watches. Rolex Midsize Stainless Steel and Platinum Yachtmaster. Even I laughed! The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. All reviews are published without moderation. Ive ordered around two weeks again and my order still says order dispatched and now Im starting to worry I really hope this is not a scam. Overall,Market Cross Jewellersis a great place to shop. {{store.cityName}} - {{store.countryName}}, {{store.address}} To start with they ignored me then almost tried to give me and my wife the bums rush, maybe because i'm disabled maybe because i don't dress posh enough for them. FOUNDER, PROPRIETOR & EXECUTIVE EDITOR, JOVAN KRSTEVSKI. Current opening hours{{store.openHours}}, Official Distributor{{officialDistributor.name}}, {{officialDistributor.zipCode}} {{officialDistributor.cityName}} / {{officialDistributor.countryName}}, Only purchase Oris watches from authorised Oris retailers. They have grown to become one of the largest Jewellers in the UK (England), spread all over the North East of England with 12 branches. SITE BY MKAJVAR. * One or more of these files was not uploaded due to an invalid file type. Many thanks to Shelly, the lady who served me at Morpeth Branch this morning while i was choosing some nomination charms for my partner for Christmas very pleasant and very friendly. The Facts dont really bear much resemblance to your memory of events.The rest of your review appears to be a bit of a rant and perhaps even an attempt at getting a few laughs from people who read it. The purchase was arranged with support online and the whole process was simple and with the guidance of a very professional staff team the beautiful watch arrived within 24 hrs. Hello,Thank you for review. Oris will not service under warranty any watch purchased outside its selective network. We've found 3 active and working Market Cross Jewellers coupons. ALL RIGHTS RESERVED. You can find brands such as Breitling, Cartier, Omega, Rado, Raymond Weil, Longines, Oris and many more. page. Would you like to add a photos or videos? An authorised Oris retailer can sell watches on his website if the retailer is listed in the store locator. You, apparently, were very pleasant and insisted on not wanting to take a box for your purchase and left the shop happy and smiling.Rang up and I am told most likely that its my fault, Its been pulled or yankedWhen you rang the store, your call was taken by another lovely lady who has worked for us for over 27 years (Funnily enough, another Mrs B). I'm disgusted with this company and will never go there again. Choose a country or region to view specific content for your location : By logging into my account, I confirm that I have read and accept the tel. On all of our pages it says we open at 10am which is our opening time.I apologize that you have waited under this false information but unfortunately this isn't something we have control of. The technical storage or access that is used exclusively for statistical purposes. Paste the code in the 'Promo Code' or 'Coupon Code' box on the Market Cross Jewellers checkout Very disappointed that I am now out of pocket with no contact at all from them. This website uses cookies to track performance, statistics, advertising purposes and to ensure you get a personalized experience. His knowledge and infectious personality made the whole experience a positive one and I will certainly return again. Verification can help ensure real people write reviews about real companies. Thank you for your kind review! Glad to see you found the ordering process easy to use and we where able to get the order to you efficiently! You will be contacted by email to verify your review. 16710. 50515 Box & Papers 2016. Mrs B said that the whole conversation was pleasant with no unhappy undertones from you at all. All rights reserved. 2022 Trustpilot, Inc. All rights reserved. Rang up and i am told most likely its my fault its been pulled or yanked, really i'm nearly 50 not a yob how dumb do you think i am?. : {{store.phone}} By continuing to browse this site you are agreeing to our use of cookies. To find out more please see our. I have sent numerous emails asking for a refund and I have had nothing back from them. of TAG Heuer. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. About a week after ordering, the order status had not changed and so I sent them an email to see when it would arrive, to which I never received a reply. Im all for writing reviews but when a poor review is posted which, like this one, is unjustified and unkind it has to be refuted.We are an independent Jewellers and we have stores across the North East who have been serving their local communities for many years (We opened our first store over 40 years ago.) {{store.email}} 3 active and working Market Cross Jewellers coupons. Thanks to everyone at the Middlesbrough headquarters a very positive experience and will definitely be back in the future for another watch..for me this time! Either way, neither of those things affected how Mrs B served you which was in her usual friendly and professional manner. The best experience purchasing from a jeweller ever. 116231/06, Rolex Men's Gold Day Date 18238 Box and Papers, 3x Service Papers, Rolex Men's Stainless Steel GMT Master II Watch. us know by Find the best coupons, deals, promo codes and discounts for thousands of your favorite View our stunning collection of premium branded watches and amazing fashion jewellery. 16600, Rolex Men's Steel GMT-Master II 16710 Box & Papers 2003, Rolex Gents Gold Day-Date 36 18038 Box & Papers 1986, Omega Men's Gold DeVille Co-Axial 41415000 Box & Papers 2003, Rolex Bi-Metal Yacht-Master II 116681 Box and Papers 2014, Cartier Tank Solo W5200014 Box & Papers 2017, Rolex Ladies Gold DateJust 31 mm 178278. Here are 8 tips for writing great reviews. Only an authorised Oris retailer can guarantee that your watch is authentic. Box and Papers 2022, Rolex Men's Steel DateJust 116334. Enjoy your new purchase and the money you've saved :). Excellent customer service. We use cookies to optimize our website and our service. Our staff are friendly, dedicated and professional. Around 3 weeks after ordering, I finally received my item, albeit too late for the birthday it was intended for. You will be able to find over 30 different major watch brands at Market Cross Jewellers which makes it easy for everyone to find something suitable for them. Extremely pleased with my experience with this company and would definitely recommend to others. We did dispatch your order within hours of it being placed and have provided you with a tracking reference number for the parcel. Incredulous laughter, but laughter all the same.But, heres the thing.Posting poor reviews such as this on any platform can seriously damage a companys reputation. The words Pulled or Yanked were never uttered.You said that it would be difficult to get back to Middlesbrough because of where you live and she suggested that you could take it into either our Metrocentre or Peterlee store. EDITOR, DHANANJAY PATHAK. You will find the list of authorised retailers under store locator. MANAGING EDITOR, HARLAN CHAPMAN-GREEN. A watch purchased on the web from any other retailer or site may be counterfeit, damaged, tampered with, or contain inferior parts. I received confirmation of my order straight after purchasing along with any order updates and to my delight my bangle got delivered the very next day. We use dedicated people and clever technology to safeguard our platform. Hello, we've looked into this for you. You're already subscribed to the Chrono24 newsletter. MARKETING COMMUNICATION MANAGER, FELICIA HARAD GUNDAS. Our best Market Cross Jewellers coupon code will save you 20%, average of 12% with our Market Cross Jewellers promo codes, Market Cross Jewellers discount code was on I tried contacting their number and just lead me to operator saying I dialed 0. Bracelet just as advertised. Since the first store opened in 1980, Market Cross Jewellers has grown to be recognised as one of the biggest independent Jewellers in the UK with 12 stores across the North East of England. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). The call ended. submitting it. Help future customers by talking about customer service, price, delivery, returns & refunds. Keep up with the latest trends and receive exclusive offers! The top coupon for Market Cross Jewellers at the moment is Thank you so much for taking the time to write this great review. As an official TAG Heuer Retailer, our in-store watch specialists will guide you through our legacy to find your new chronograph, and answer any questions as you choose from the ultimate reference in luxury chronograph watches. Any watch that does not have its serial number or that is not accompanied with the Oris Warranty Card provided by the authorised retailer at the time of purchase will not be recognised by Oris or any of its service centres. I placed an order for 2 nomination charms and the order arrived very quickly but unfortunately I only received one of the charms. Ordered a watch online and recieved it on time and all in order, apart from the little instruction booklet which was for another model,i emailed marketcross and they posted the correct one to me.So i am very pleased with the product and the service thanks. Very poor service. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. They offer a wide selection of entry-level watch brands as well. TAG Heuer Brand of LVMH Swiss Manufactures SA - 2022, TS15 9AE Hello Ella,I apologise that the delivery of your item is taking longer than we would expect. Box & Papers 2015, Rolex Gents Everose and Steel DateJust. Open your door to 500,000 watch enthusiasts every day, Chrono24 Buyer Protection Has You Covered, Rolex Men's Stainless Steel Submariner Date Watch 16610. Box and Rolex Men's 18ct Rose Cellini Date. We've found 3 coupons for Market Cross Jewellers. I now have two ladies who are both extremely distressed over the accusations that you have made against them and the possibility that people may take your one star rating at face value without reading our reply. Felt like a very valued customer while shopping in your Middlesborough store, Having spent a few weeks selecting a new watch to purchase I have visited several stores on Teesside. Would recommend ordering from Market Cross Jewellers definitely! Want to discover our latest news? We have contacted the center to get this sorted so it doesn't happen again. Anyone can write a Trustpilot review. I appreciate the delay is frustrating however in the current circumstances there may be a delay in deliveries. I received the delivery cost back, however I have never received the correct bracelet. Privacy Policy Over 4,000 successful private sellers each month. I ordered a Hugo Boss bracelet and it arrived the next day, excellent service. We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. I have an idea next time i want any jewellery i will go to the Goldsmiths instead and deal with a pro if i want cowboys i will deal with John Wayne and for respect i will deal with Dignitas. Less than 48 hours later and the chain has snapped due to a faulty design first link is welded and has shattered. We did experience a stocking issue and as we were in lockdown we could not contact our other store to request the item from their stocks. View your savings and complete the checkout process. Yes! Get early access to our latest watch releases and news. Box and Papers 2016, Rolex Men's Gold Day-Date 36 18238 Box & Papers 1995, Rolex Men's Bi-Metal Daytona 116523 Box & Papers 2004. stores at DealDrop. We may receive compensation when you click on one of our links. I am now having to open a PayPal dispute in order to try to get my money back. Not only did I get an immediate response from the owner on a Sunday afternoon but the follow+up by store staff was superb. Enjoy 5% Off w/ marketcrossjewellers.com Coupon Code. Many thank, MCJ, Read 1 more review about Market Cross Jewellers. I was disappointed but I ordered two different bracelets instead. Finally I decided to buy from Market Cross, Middlesbrough, after a thoroughly enjoyable experience with the Watch Manager Matthew. You said that you could easily get to Peterlee and thanked her. I decided to take it to hallmark who cleaned it for 22 and was ready in a week and never mentioned loose stones at all. Only an authorised retailer can provide you with exclusive access to Oriss special parts and expertise. Apologies for the delay in dispatching your order. (Mrs B)Maybe because Im disabled Maybe because I dont dress posh enoughMrs B remembers that you used a walking stick but cant recall what you were wearing. I made email contact with the Middlesbrough team to enquire about a men's luxury watch. If we've missed a coupon, please let Please note that we may share your email with the company to verify your order. Leave this blank if you'd like to publish your review anonymously. Dear Mr Gray,As your review of the service received from us was so far removed from actual events, I thought Id take the time to reply.Lets go through this shall we?They ignored me Tried to give me and the wife the bum's rushYou were greeted and served within minutes in a cheery way by one of our lovely ladies. Let's find your perfect watch! Within a few hours, a member of the team, James, sent me an email, saying that there was a mixup with stock and my ordered items weren't available. This was discussed with you on the phone and you were happy to keep the order open until we were able to dispatch the item. Our members save money by using these I called the company and they were quick to answer and told me not to worry, they would have the missing charm in the post the next day. In the Fashion Accessories Store category. Their websitewww.marketcrossjewellers.comis really easy to navigate around and also has very informative product details with multiple photos of the watches. As soon as we got access to an alternative store the item was sent via Royal Mail special delivery. Box And Papers 2022, Rolex Men's Rose Gold Day-Date 36 128235 Box and Papers 2021, Rolex Men's Bi-Metal Explorer 124273 Box & Papers 2021, Rolex Daytona 116520 Black Dial Gents Watch Box & Papers 2015. 16713, Rolex Men's Bi-Metal Yacht-Master 16623 Box & Papers 2007. Start typing to see results or hit ESC to close. A few days after that I phoned them up and was told they did not have stock of my item, despite it still showing as in stock online, and that they would receive it in about a week and then it would be posted to me. {{store.webSite}} Many thanks, MCJ, Second time reviewing this company as trust pilot removed first and even after sending proof I had brought from market cross review is still not been reinstated What a wonderful company to deal with .Had to return a gift for an exchange and this was dealt with professionally and quickly .Very smooth transaction no problems .Highly recommend Thank you to James for helping me .10/10, Thank you for taking the time to leave a review - we appreciate your kind words and would love to hear from you again in the near future! Bought sterling silver St Christopher and upgraded chain to curb chain from 60 Linthorpe Road, Middlesbrough. and have a deservedly excellent reputation. Very helpful staff, my husband purchased a Brietling watch for me, they got a great selection in for him to view. CONTRIBUTOR, ERIK SLAVEN. Rolex Men's Steel Sea-Dweller 116660 Box & Papers 2013, Rolex Men's Steel DateJust 126334 Box & Papers 2022, Rolex Men's Gold Submariner 126618LB. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I took my white gold rind to be cleaned 45 after 3 weeks they said the stones were loose and it would cost 375 to secure the stones and clean it. There are tons of people out there looking for competitively priced watches and now you dont need to look much further! Make your next Swiss precision timepiece a TAG Heuer, Swiss avant-garde since 1860. Strengthen your review by uploading photos & videos. They also offer a wide array of pre-owned Rolex at very competitive and desirable prices. I rarely would write a review, but I feel like these guys deserve one!I ordered two bracelets during the week. Yarm, Go to color contrast settings and stop animations. I ordered on the 15th of April and was sent the incorrect item, they were very helpful and told me to send back the incorrect bracelet and they would refund me the delivery and send the correct item. She asked if you could bring your chain in to be examined/assessed and explained that if it was a manufacturing fault it would be replaced and if it wasnt, not to worry as our jeweller could repair it for you and that it wouldnt cost very much. Market Cross Jewellers is based in the town of Guisborough where they opened their first branch 33 years ago. All of these combined factors make this a customer friendly and trustworthy website for all of your watch purchases go online and browse the comprehensive selection now to find what you need! Rolex Men's Stainless Steel GMT Master Pepsi Bezel 16700 Box & Tudor Black Bay Gmt 79830RB Box & Papers 2020, Rolex Men's Stainless Steel Sea-Dweller Watch. 16610. We last found a promo code on July 27 2022. Thats not all! Thanks you Matthew . ).I was impressed with the professional handling of this situation and quick delivery, with lovely boxes/bags included. Subscribe to our newsletter and be the first to discover all news from TAG Heuer. I placed an order online for a bangle which was being sold at a fantastic price (saved me 23) and the ordering process was very easy. We appreciate your custom and would love to hear from you again in the near future. Please contact us again if your parcel does not arrive in the next 5 working days, and we can then contact the Royal Mail and start lost parcel proceedings.I again apologise for the delay, and hope you can appreciate that we have and will continue to do all we can to get your order to you.Many thanksSimonMarket Cross Jewellers, Lovely experience with Marketcrossjewellers, great customer service, prompt delivery..highly recommended company..many thanks. Your cart is empty. 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I would have awarded zero stars as waited from 9am to 9.25am while staff sat and drank coffee/tea and talked to each other.Then decided not to waste any more time. {{store.zipCode}} {{store.cityName}} {{store.countryName}} I would highly recommend. Even Del Boy has better after sales so i now have to find a local jeweller to fix a 2 day old chain because i got scammed by con artists on the high street. I have passed these kind words on to the team! Overall a great experience and fantastic customer service in my experience. The cost of this watch matched anything we could find in-store and online. Your browser does not support embedded videos. Rolex Men's Steel GMT-Master II "Batman" 116710BLNR Box & Rolex Men's Bi-Metal GMT Master II Watch. 2015, serviced by Rolex Men's Bi-Metal Yacht-Master 116621 Box and Papers 2018, Rolex Men's Bi-Metal Oyster Quartz Watch.17013, Rolex Men's Stainless Steel Submariner Watch. Patek Philippe CALATRAVA LONDON 2015 LIMITED EDITION OF 80 Rolex Men's Gold Submariner 126618LN. We need your email address to verify that your review is genuine. The only place that states we open at 9am is the Metro Centre website. Market Cross Jewellers discount codes at the checkout. This well-organized website provides a pleasant shopping experience for all. COPYRIGHT 20112022, WRISTREVIEW.COM-TIMELESS NEWS. Highly Recommend,I have recently purchased a stunning diamond ring from Market Cross Jewellers ,the Middlesbrough branch and must say once again the service was exceptional,I have bought other items from them in the past and will continue to do so ,from the moment you walk into the store you receive a warm and friendly welcome from Dawn and her lovely team,they are friendly and efficient and work hard to deliver great customer service without being pushy ,I would never consider purchasing my jewelry or my husband his watches from anywhere else , amazing customer service, fantastic prices,I definitely recommend Dawn and Market Cross to Everyone, Ordered my partner a watch 5 weeks later still no watch!!! I ordered a swarovski bracelet from Market Cross, as they were the most competitive on price. Rolex Men's White Gold GMT Master II 126719BLRO. As promised, the missing charm arrived very quickly. When I ordered it it said it was in stock and items would usually be dispatched within 24 hours, which was crucial as it was a birthday present and I needed it. Companies can ask for reviews via automatic invitations. Dawn WelshCompany ManagerMarket Cross Jewellers, Customer service fabulous Jill is a credit to the team so very knowledgeable about the watch brands you sell. Information about the ranking of search results. Free recorded delivery also. Buying your Oris watch from an authorised Oris retailer ensures that you get the full value from your investment. Replies to negative reviews in < 24 hours. July 27 2022 (6 days ago), Market Cross Jewellers coupons & promo codes, ItsHot.com Diamond Jewelry & Watches USA coupons, Today's top Market Cross Jewellers offer is Enjoy 5% Off w/ marketcrossjewellers.com Coupon Code, Find the best coupon or deal on DealDrop and click. These people are happy to take my money then treat me like scum for their shortcomings and money grabbing desires.