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Unfortunately we cannot consider an item to be lost until 15 working days has passed (according to Royal Mail procedure). We earn an affiliate commission when you buy through our links. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages. Coaster brakes, however, are typically easier for kids on training wheels to use as they dont have to worry about keeping the bike upright. If you are looking to purchase a bike locally, the Specialized Riprock is by far our favorite bike shop bike we have tested. With her in-depth knowledge of the kids' bike world, she has consulted with many top brands as well as contributed to articles at NY Strategist, the Today Show, and more. with a note inside stating whether you want an exchange (what you want it exchanging for) or refund, to the following address: Leisure Lakes BikesUnit 9 Centurion Industrial EstateCenturion WayLeyland,PR25 4GU. Scan the code on your phone at the locker, 3. to the following address: a) If we have sent you the incorrect bicycle, we will cover the cost of collection and delivery of the correct model. Theres no label printing required and you can avoid the usual queues. Please include additional information if the items you're returning are faulty or incorrect. Call 707-528-8676 or text 707-540-1728 to make an appointment Monday through Friday if you want to check it Leisure Lakes Bikes,Unit 9 Centurion Industrial Estate,Centurion Way,Leyland,PR25 4GU. If you have received items that are faulty or not what you ordered send them back to us (using the steps above) and we will cover the delivery cost of the return if it is within 14 days of delivery. The Hotrock 20 6 speed combines proportionally sized controls and confident handling, making the perfect first bike in any kid's life. *In the event that you return a faulty/incorrect item we will refund your postage charge as long as it is 1stClass Recorded or a lesser value service. If your item arrived faulty we will refund your postage cost. Please do not ride the bike as a full refund cannot be given if the bike has been used or damaged. Although the vast majority of our reviews are of bikes only available online, we often visit our local bike shop to see the bikes the larger brands are offering. Not ideal for long or technical rides. If you have received items that are faulty please send them back to us using the steps above. After trying to convince everyone she knew about how amazing balance bikes are, she began Two Wheeling Tots. Send your package using a recorded delivery method (always keep a copy of your receipt!) https://returns.inpost.co.uk/leisurelakes. If youre unsure which bike may be a better fit, check out our kids bike sizing guide to learn how to measure your child for a bike. Faulty items are then forwarded onto the suppliers to confirm the warranty issue. Refunds will be made for faulty or incorrect items, including any delivery charge incurred by the buyer (excluding Special Delivery) in the return of the item. Put your parcel inside and shut the door. As a certified secondary science teacher, she loves digging deep into the why and how of kids biking. The product reviewed was purchased by Two Wheeling Tots and not supplied by the manufacturer. PLEASE NOTE: all items from the same order should be returned in one parcel. When returning the item please use Royal Mail1stClass Recorded* so that you have a tracking reference just in case! To help new riders maintain an upright geometry, the Start comes with a mid-rise handlebar, but for aggressive young riders, they offer a low-rise handlebar. They are for indication purposes only and can change at any time without notice. Send it back to us or return in any of our stores and we will give you a full refund or exchange! Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt/delivery note. View our. 5) Log in to your account online for status updates on your return. On a bike with coaster brakes, the bike comes to an unexpected stop when the child back-pedals, which usually leads to a fall. The Riprock is a well-made and quality bike that is a great choice for kids planning on using training wheels. Not happy with your purchase? InPost Lockers are in handy locations like supermarkets (inc. Tesco, Morrisons and Lidl) and train stations. The one major update we would like to see on the Riprock is the addition of hand brakes as a replacement for the coaster brake. So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system. Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. come on down to our showroom at 201 Santa Rosa Ave on Saturdays & Sundays! - Lightweight, 32-spoke, 20" alloy disc rims provide a tough, stable platform for learning This is an honest-to-goodness real bike for your youngster to rock the trails this season! With no hand brake and heavier than other bikes, our review details why its great and why its not. We do not refund premium services. Specialized Riprock (formerly Hotrock) line have consistently been some of our favorite bikes as they are well-built and offer a comfortable geometry for beginningriders. With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us. The item must be returned in showroom condition, with its original packaging, tags and with a valid receipt/delivery note. You should always keep proof of postage and we advise you to use a signed for service when returning goods. All opinions and images are that of Two Wheeling Tots LLC. Pello Revo: Designed and built by a mountain-biking dad, the Pello Revo is one versatile machine. A 50mm travel suspension fork takes some bite out of the bumps. When your return is collected from the locker, a label will be applied for you by the courier. Once the 15 working days have passed we will be able to issue a full refund or resend your order. In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 60 days of the purchase date for a full exchange or refund. Always keep a copy of your receipt! check out our kids bike sizing guide to learn how to measure your child for a bike, Comfortable geometry for beginning riders. If the bike has a freewheel (no coaster brake), the child can pedal backwards, regain their balance, and continue forward with only a little loss in their momentum. Ecommerce Software by Volusion. 20" Wheel 2016 SPECIALIZED Hotrock Pro Hydro Disc New Hardtail Kids Bike Ages ~5-8. For aggressive young groms who are eager to take their bike beyond the neighborhood, its not the best choice. help us achieve our targets. We estimate this will be ready for despatch to you or collection via Click & Collect on, When you purchase this item, you will earn, Specialized Hotwalk Balance Bike 2021 Acid Kiwi/Black, Specialized Hotwalk Balance Bike 2021 Neon Blue/White, Specialized Hotwalk Balance Bike 2021 Flo Red/Slate, Specialized Hotrock 20 6 Speed Boys Bike 2016 Features, Strong and durable alloy wheels can handle years of wear and tear, The alloy V-Brakes provide reliable and excellent stopping power on the trail or on the road, Read our full Privacy Policy & Cookie information here, https://returns.inpost.co.uk/leisurelakes, Specialized A1 Premium Aluminium, 20, formed toptube/downtube, forged dropouts, replaceable alloy derailleur hanger, SR Suntour XCT-JR, 1 pc. This is a great bike for a youngster wanting to get out on the trail with the shredders! Natalie has basically been obsessed with kids' bikes since 2010 when her oldest of three kids began riding a balance bike. If you wish to return your bike to us please keep it in the box it arrived in and call us on 01772 644340 and we will arrange a collection. For our 40th anniversary, Leisure Lakes Bikes are partnering with the British Heart Foundation. If returning items that are not suitable for either refund or exchange you are accountable for the delivery cost in returning it to us. Well-built but comes with a coaster brake and training wheels. - Specialized Roller tires provide a knobby grip for dirt, but roll easily on pavement Drop. Once the item arrives back at our Mail Order Centre you will receive an email notifying you about the progress. 68x118mm, cartridge bearings, square taper spindle, double crank stops, steel cups w/ capless bolts, Tektro, hydraulic disc, dual piston, Light Wave style rotor, Forged alloy arms, w/ single outer chainguard, - 20" A1 Premium Aluminum frame w/ low standover inspires confidence for all-terrain fun Specialized in one of the most well-known bike companies and is an easy go-to for many parents as they trust the brand. While he was easily able to ride all three bikes, the 12 pedal bike offered no room for growth, so we wouldnt recommend it for a child his age. Done. This system not only allows the bike to stop faster, it also prevents kids from accidentally braking with just the front brake which can cause the child to get bucked off the bike. No monetary compensation was provided for this review. Please be patient with us as we need to receive this confirmation from the suppliers before we can process your request for a replacement/refund. Fully decked out with Tektro hydraulic disc brakes, suspension fork with lockout, & a 9 speed 1x drivetrain with a SRAM X-7 rear derailleur! Once the 15 working days are up we will issue a refund or replacement. Credit and debit card refunds must be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date. If you have not received your order please call us on 01772 644340 and a member of staff can confirm the shipping date. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in showroom condition, with its original packaging, tags and a valid receipt/delivery note.Simply box up your items for return, include a cover note with the word REFUND or EXCHANGE inside & follow the below steps for safe return to our warehouse; where your return will be processed promptly. In the event that you have received items that are fault or not what you ordered, please send them back to us as soon as possible. - Soft Kraton grips are easy for little hands to hold tight Priority Start 16: Equipt with a grease-free gates belt drive versus a chain, the Priority Start 16 is one awesomely quite ninja-stealth bike. If you used the pay by Amazon option when checking out then please send your package using a recorded delivery method (always keep a copy of your receipt!) out, or just. If you cannot use InPost for whatever reason, it is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).