If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. Purchased products which have been USED are not eligible for a refund and cannot be returned.4. We want to help the world. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier. This is solely the lender's decision based on your creditworthiness.. If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. Customs policies vary greatly among countries. Returns, Refunds, Cancellation, and Pre-Order Policy, FLASH SALE! As part of warranty servicing, Bixpy reserves the right to make changes in design and improve upon its products without obligation to install these improvements in any of its products previously manufactured and sold. We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout. Get 5% Cash Back with Code FLASH5 (Enter code in checkout) *Brands Excluded: Afikim, EWheels, Adaptive Star, Avocado, Green Bike USA, Rambo, Pride, Osaki, Titan, Ador, Inada, Strongback Mobility, Emojo, Infinity, Kyota, Sharper Image, DWMEIGI, Fiido, and Renogy, We Match Any Authorized Dealers Price - Call Us Now For The Best Price: (800) 674-3815 Available: Mon-Sun 8AM-8PM EST, Low Monthly Financing Available - Apply For Klarna Financing In Checkout. Very good and quick service and delivery. *, EcoFlow Delta Pro 3600Wh + 2x Extra Battery Smart Generator, Aostirmotor S18-1500W 48V/15Ah 1500W Fat Tire Electric Mountain Bike 175366, Glion Balto X2 36V/10.5Ah 500W Folding Electric Scooter, Zip'r PC 12V/35Ah 320W Mid-Wheel Electric Wheelchair ZIP07, Jackery Explorer 290 + 1x SolarSaga 100W Solar Panel Generator Kit JAE2901SP100t, SoverSky T7.3 60V/40Ah 2000W Fat Tire Electric Golf Scooter - DISCONTINUED, SoverSky X7 60V/20Ah 2000W Fat Tire Electric Golf Scooter - DISCONTINUED, SoverSky Citycoco X7 60V/20Ah 2000W Fat Tire Electric Scooter - DISCONTINUED, SoverSky T7.0 60V/20Ah 2000W Fat Tire Electric Golf Scooter - DISCONTINUED, SoverSky T7.0 60V/20Ah 2000W Fat Tire Electric Trike Scooter - DISCONTINUED, SoverSky Citycoco M1 60V/20Ah 2000W Fat Tire Electric Chopper Scooter - DISCONTINUED, Bixpy Hobie Pro Angler/Compass Power Pole Adapter For J-2 Electric Tro, Flash Sale Going On Now! Love my Jackery Explorer 290 + 1x SolarSaga 100W Solar panels . Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. If you find another online store that offers a lower price then us, date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. Bixpy warrants its hardware products against defects in materials and workmanship as follows: All warranty periods start from the date of original purchase, provided the purchase was made from an authorized Bixpy Dealer or directly from Bixpy or the Bixpy website. To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. However, for Pro Angler and Compass kayaks, you will need to purchase a Hobie Power Pole Plate before installing this adapter.. In the event of damage to your product in shipping, please contact support@mobilityparadise.comto arrange for replacement and pick-up of the damaged Electric Bike Paradise. MotoTec Metro 36V/12Ah 350W Lithium Folding Electric Scooter MT-Metro-36v-350w, just purchased a If we received the item damaged you may file a claim with your shipping company. Promotional offers may not be available for purchases made on a mobile device. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner. You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment., As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.. "Amazon, Amazon Prime, the Amazon logo and Amazon Prime logo are trademarks of Amazon.com, Inc. or its affiliates". After 30 business days, the item will be disposed of or donated. Please contact us immediately for instructions and details.2. You are subject to credit approval., MobilityParadise has no control over the financing decision. Please see product page for details. I'm very very happy with it! Example 9:00 am. Order Now Before Theyre Gone! In-Stock orders are typically shipped out the next business day via Fedex/USPS. Please allow 2-5 business days for your order to arrive and depending on your location, the duration may vary. We will also notify you of the approval or rejection of your refund. If you have any questions or comments, please dont hesitate to contact us.. Long battery life, short turning radius, truly and excellent power wheelchair. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Today, we stay true to our roots and are online-only. If you wish to waive the signature requirement, you must indicate that on the COMMENTsection of your order. Select preferred monthly payment options that are available. Not too slow, but not a speed demon either. All return requests must be submitted in writing and sent tosupport@mobilityparadise.com. Laws are different in every country and we cannot keep up with them all. All cancelled orders are subject to a 5%cancellationfee. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. If you are approved, then your refund will be processed and a credit will automatically be applied to yourcredit card or original method of payment. By waiving a signature as proof of delivery, you. All return requests must be submitted in writing and sent to support@mobilityparadise.com. It gets me around my little neighborhood so quickly and easily. The next step may answer the question you have about the steps before it. It works perfectly as advertised. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your product arrives. simple pulley system and cleat allows adjustment all along one side of your boat anywhere from bow to stern. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well. You will fill out a credit line application. Products received as damaged or malfunctioned may be exchanged or returned for a refund or store credit. Address for returns: Bixpy LLC., 2640 Financial Ct. STE B, San Diego, California, 92117, USA. So far so good. The carriers we use to ship the products are carefully chosenfromtheir history of speedy delivery capability and their care in thedelivery of packages without damages.. If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds. We know ourMobility Scooters and Electric Wheelchairsinside and out so we can give you the details and knowledgeable answers to any of the questions that you might have. Nature's Generator 150W 100Ft Wind Turbine, just purchased a It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. Jackery Explorer 500 Portable Power Station G0500A0500AH, just purchased a The bike went together fairly easy, could have used a little better information about the battery and what each assist level does for you. If you don't want an alternative product, you can cancel your order without any cancellation fee. Limited Stock On Hand. PLEASE CONTACT US FOR INSTRUCTIONS ON DEALING WITH DEAD BATTERIES.. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you decide to return the item you will need to have all the original packing materials. I enjoy riding it every day. If your return is approved you will receive an email from us with return instructions. We do not accept free products from any companywe only review products we love. Shipping costs for returns and repairs are the responsibility of the purchaser.6. If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com. Contact Klarna customer service at any time with questions about your purchase. Master Massage Stratomaster 30" Wide Portable Massage Table 26352, just purchased a However, please keep in mind that the shipping regulations oflithium-ion batteries are more strict and complicated than other products and as such, impose certain restrictions on our ability to accept returns and exchanges.1. Mangar Health Airflo 24 Air Compressor CD0100-24, just purchased a Our goal is to be the most customer-centric brand in themobilityindustry. It feels sturdy and durable. Thank you for such a wonderful product. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!. We recommend taking a picture of the package and/or the item before shipping. THIS IS AGAINST THE LAW. With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you. If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. Get Free Shipping & No Sales Tax - Sale Ends, Mangar Health Airflo 24 Air Compressor CD0100-24, Mangar Health Airflo 12 Air Compressor CD0100-12, Mangar Health Archimedes Patient Bath Lift LAA3716, Master Massage Coronado Salon 30" Wide Portable Massage Table with Lift 29227, Master Massage Gymlane Portable Massage Chair 10143, Master Massage Mars Sport Treatment Portable Massage Table 10120, Master Massage Stratomaster 30" Wide Portable Massage Table 26352, Jackery Explorer 500 Portable Power Station G0500A0500AH, Renogy 2x 100W 12V Monocrystalline Solar Premium Kit, Handicare Full Standing Support Patient Lift Sling, Mangar Health Sit-u-Up Inflatable Patient Pillow Lift, Mangar Health Handy Inflatable Patient Pillow Lift, Jackery Explorer 290 + 1x SolarSaga 100W Solar Panel Solar Generator Kit JAE2901SP100, MotoTec Metro 36V/12Ah 350W Lithium Folding Electric Scooter MT-Metro-36v-350w, Karman Healthcare KN-922W 22 Wide Seat Heavy-Duty Bariatric Manual Wheelchair KN-922W-APT, Acopower 5x 100W 12V Polycrystalline Solar Panel, Lifespan Partner Pro Stretching Machine SP1000 Pro, Jackery Explorer 550 Portable Power Station G00550AH, Nature's Generator 150W 100Ft Wind Turbine, Windy Nation 1x 100Ah Battery + 2x 100W Monocrystalline Solar Panel Kit, Invisia SerenaSeat 26" Wide Folding Shower Seat INV-WS26, MotoTec GT 36V 500W Kids Electric Pocket Bike MT-Elec-GT. We will also notify you of the approval or rejection of your refund. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. Products received, which have notbeen opened (remain in its original packaging and seal) may be returned for a refund or store credit less a 25% restocking fee and shipping costs. It performed better than we could have wished for and we look forward to our hunting seasons September and October. A good comfortable ride. Carton damage requires visual inspection of contents of the unit., Mobility Paradise recommends IMMEDIATE inspection, with driver present, to verify damage. If you're considering getting amobility product but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. Mostly, all orders will ship in the next business day. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether., Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.. International customers (outside the USA) are responsible for paying the import and customs duties if applicable. Express shipping service with specific delivery dates andtimes are NOT guaranteed by Fedex and will not be refunded if your order is not delivered in the time frame specified on your order. Delivery dates indicated on paid express service do not reflect non-delivery dates due to holidays. Please contact us before you pay for express shipping for urgent delivery requests. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. Please contact us by phone at (800) 674-3815or email us at support@mobilityparadise.com with any questions you may have. Charlie and Katrina Wright Salem Oregon. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment paymentswith 0% interest, no hidden or late fees, and no impact on your credit score. Handicare Full Standing Support Patient Lift Sling, just purchased a