Placing the Transmitter inside a metal building can reduce the maximum range of the Stay + Play Wireless Fence transmitter. Answer: Regarding your credit card information, our order processing system is very sensitive when validating credit card information. If you have a preference to which provider you would like us to use, please mention it at checkout in the "note to seller" section. Please call our U.S. based Customer Support Team at1(844)738-7529 or you can email us at support@careaboutmypet.com. PetSafe Stay & Play Compact Wireless Fence for Dogs and Cats from the Parent Company of Invisible Fence Brand Above Ground Electric Pet Fence, 3/4 ACRE OF CIRCULAR COVERAGE: The adjustable circular range allows up to 3/4-acre of coverage (22-105 feet in all directions) from the placement of the indoor transmitter, NO WIRE TO BURY: A wireless boundary allows you to create a safe barrier around your yard to protect your pets without spending time burying wires, 5 LEVELS OF CORRECTION: The system features 5 levels of static correction plus a tone-only mode, STATIC-FREE REENTRY: Allows your pet to return home without being corrected if your pet passes the boundary, STAY & PLAY COLLAR: System comes with 1 waterproof, rechargeable receiver collar that comfortably fits dogs 5 lb and up and adjusts to fit neck sizes 6-28 inches, SIMPLE SET-UP: Set up your new wireless fence in just 1-2 hours to give your dog a secure play area, PORTABLE: Take this compact, portable fence with you when you and your dog go camping or travel in your RV (outlet required), 2022 Robot Cleaner Store - All Rights Reserved. condition persists beyond 48 hours, see your veterinarian. I moved it at least 10 times and walked the perimeter testing the collar many times per day. The interchangeable design of the collar strap lets you customize your pets collar using any 3/4-inch non-metallic strap of your choice. This did not work after following all the training guidelines for the machine. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not sure what your pet needs? If it continues, it receives a light static energy pulse which is startling but not harmful. Answer: We accept the following payment methods: Visa, MasterCard, Discover, American Express, Diners Club, JCB International Card, and in addition Paypal, Google Pay, iPay, Amazon Pay, Venmo. I have gone through all the troubleshooting steps and the boundary is severely inconsistent. However, you can combine up to 3 wireless transmitters total and their signals only need to overlap 30 feet. Temporarily define the pet area with boundary flags for a visual aid while training your pet. QUALITY GUARANTEED: PetSafe brand has been a trusted global leader in pet behavior, containment and lifestyle innovations for nearly 30 years; we help pets and their people live happily together. Trust PetSafe to keep your pet healthy, safe and happy. If the item details above arent accurate or complete, we want to know about it. If your item(s) do arrive damaged, please send 3-5 photos including multiple angles of the damaged area to support@careaboutmypet.com and we will help with filing and processing a claim on your behalf. What a joke of a product, Pet safe should be ashamed to sell it to the public. The Stay + Play Wireless Fence system can be used as long as the cat can comfortably wear the Receiver Collar. Wireless- sets up in minutes, just plug and play. vm em5l*SNNd&O! 3 |!M d00K Un, 3qE VL2Ll`k)ug.R~JW] Highly disappointed for such an expensive product. Avoid leaving the collar on for more than 12 hours a day. If he continues toward the boundary, he receives a harmless but effective electrical stimulus that reminds him to stay in the "safe" part of the yard. If you enjoy camping or traveling in your RV with your dog by your side, you can take this portable wireless fence with you wherever you go. The easy-to-read LCD display shows you how far your dogs play area expands. I held the prongs myself on the highest setting on each collar and also felt nothing. It comes with a rechargeable PetSafe Stay & Play Wireless Fence Receiver collar and if you have more than one paw-tner, you can purchase additional receivers, so all your buddies can use the same wireless system! Does the signal radiate out in a spherical shape or a 2 dimensional circle? Your pet wears a lightweight receiver collar which "listens" for the signal. With just a few short training sessions, youll create a secure boundary for freedom and fun. The boundary is adjustable with a turn of the dial. inspectyour order when it arrives within the first 24-48 hours. J1IF^OdZ|:+0eZ ugcE2qSI]Ydj?TkSUV\Q+L2\J: LmKq(r1!-A l, W=XG"k^-!0[Vc9=:dKT;K@rX>Tr"D 9l3!6Z`; Answer: Yes. If you and your best friend like to travel together, you can bring this portable fence wherever you go, just make sure theres an outlet at your destination. All Rights Reserved. With access to a power source, you can create a contained area anywhere. If there ks now way yo get a smaller collar this will be returned. I purchased 3 collars for my dogs and none of them have the same boundary. He stays in our yard and we love it!! This fence allows you to create a circular boundary that extends up to of an acre. These are very easy to use and work very well to instantly process a payment for online orders. In just 2 weeks of training, your dog will learn the new boundary. The PetSafe Stay & Play Wireless Fence for Stubborn Dogs keeps your determined dog safe in his yard without having to bury any wires or build a traditional fence. Get help from our experts 24/7 1-800-672-4399, PetSafe Stay & Play Compact Wireless Dog & Cat Fence, PetSafe Stubborn Dog Stay+Play Wireless Fence Receiver Collar, PetSafe Stay & Play Wireless Fence for Stubborn Dogs, PetSafe Stay & Play Wireless Fence with Replaceable Battery Collar, PetSafe Rechargeable In-Ground Fence for Dogs & Cats over 5lb, Waterproof Receiver Collar with Tone & Static Correction, Adjustable Correction, Low Battery Indicator, Rechargeable Battery, Waterproof, Wireless, Fence System - Noise, Fence System - Static. FedEx ,UPS and USPS may also have some delays during this crisis and the holidays. I bought this for my indoor/outdoor cat and it doesn't fit her or our larger cat. Kit includes: Battery operated collar (fits up to 23) receiver, wire, AC adapter, transmitter, 2 long contact points, contact point wrench. Yes. 4.5 lb, Manufacturer Product Warranty: 1 Year Warranty For Parts And Craftsmanship. With this wireless fence, you decide how far to extend the boundary to keep your pet secure in their designated space. I noticed one of my dogs kept going past the set boundary. In the event that you are requesting more than one item, please utilize our "add to cart" and "order quantity" feature. This portable system is paw-fect for camping, vacation homes, or anywhere you travel with access to an outlet. Are there any discounts offered for higher priced items? PetSafe Stay and Play Wireless Adjustable Fence for Stubborn Dogs - Black, undefined out of 5 stars with undefined reviews, 3/4 Acre of Circular Coverage - The adjustable circular range allows up to 3/4-acre of coverage (5-105 ft in all directions) from the placement of the portable indoor transmitter, No Wire to Bury - A wireless boundary allows you to create a safe barrier around your yard to protect your pets without spending time burying wires, For Stubborn Dogs - The system features a tone-only mode plus 5 levels of adjustable static correction to appropriately match the temperament of even the most persistent pets, Static-Free Reentry - Allows your pet to return home without being corrected if your pet passes the boundary, Stubborn Dog Stay & Play Collar - System comes with 1 waterproof, rechargeable receiver collar that comfortably fits dogs 5 lb and up and adjusts to fit neck sizes 6-28 in, Simple Set-Up - Set up your new wireless fence in just 1-2 hours, Portable - Take this portable fence with you when you and your dog go camping or travel in your RV (outlet required), Contain All Your Pets - With the purchase of additional collars, this wireless fence allows you to safely contain an unlimited number of pets with one fence system. Portable- can easily be used while traveling or taken to a new home if you move. Increase your wireless fenced-in area by adding base unit transmitters. The correction is adjustable based on how your high-energy pet during training. Sadly that is part of the yard that we use the most often and is near the road and I can't risk her getting out. **To our wonderful and valuable pet parents and customers:Due to the holidays, having limited staffing and the pandemic, we currently have very limited live customer service hours. Rules and restrictions apply to what product will be refundable. Once the skin returns to normal, replace the Receiver Collar and monitor the skin condition closely. 7B,bbA6.DdA#OhJ;%pYnCJ@ /Rttm%fH~ }iw:w He learned fast for a puppy, this fence is awesome! With this wireless fence, you decide how far to extend the boundary to keep your pet secure in their designated space. FREE Shipping Buy Now And Save Up To 30% OFF On Select Items, Sealy Lux Orthopedic Memory Foam Cooling Odor Absorbing Dog Bed, Richell Plastic Dog Pen & Convertible Pet Gate And Playpen For Outdoor/Indoor Use, Please see our return policy for more details. Trust PetSafe to help keep your pet healthy, safe and happy. Set the transmitter in the center of your pets play area and plug the transmitter into an indoor electrical outlet close to the area where you wish to contain your pet outdoors. Rechargeable Receiver/Collar quickly chargers in 2-3 hours. A Containment System is the cost-effective alternative to traditional fencing. Yes. With this fence, you get 1 PetSafe Stay & Play Wireless Fence Receiver Collar for Stubborn Dogs which has a tone-only mode and 5 levels of adjustable static correction. If your item(s) do arrive damaged, please send 3-5 photos including multiple angles of the damaged area to. I purchased this system July 2019 with an additional collar purchased separately. We will be happy to accommodateyour request! If you have more than 1 pet at home, just purchase additional receiver collars so all of your pets can safely play in the yard together. If you live in Alaska, Hawaii, or Alaska, please inquire about a product before ordering. Your pet will receive Static Correction for up to 15 seconds as long as he is outside the Pet Area. Your email address will not be published. Each charge can last up to 3 weeks depending upon frequency of use. If you are in need of an item within a certain time frame,please contact our team for more accurate delivery times. The PetSafe Stay & Play Compact Wireless Fence creates a circular boundary for your pet to be contained in an area measuring 22 to 105 ft in all directions (up to 210 ft across). This product is more for flat terrain and slopes/elevation changes of more than 3-4 ft will not allow it to work properly.This is because it contains only a flat circular boundary. Only having the system just over 2 years I didnt like having to replace a collar. Instant installation- no burying wire. So disappointed.as the picture would show, definitely does not get down to a six inch size. This fence comes with a rechargeable receiver collar. Especially since the collar was malfunctioning at no fault of my own and isnt cheap to replace. After reading all the reviews we were a little hesitant to purchase but Im so glad we did. If you have a traditional fence, but a dog who likes to dig under or jump over it, utilizing wireless containment inside the perimeter of the fence could be your answer. Question: My credit card was declined while I waspurchasing an item,whatcan I do? The boundaries are very very inconsistent.I could go far beyond a flag, and other times it would beep way ahead of where I set the flags. If you notice any damage you should make note of it when signing for delivery. )h :$4fzDiJuY `/LM!l=yD5D:Vc2qo'yN1: I contacted Pet Safe customer service and they tried to trouble shoot the problem but nothing worked to fix the issue. One perk of a wireless fence is that its a portable! The Receiver Indicator Light acts as a Battery Status Indicator, flashing red every 4 to 5 seconds when battery charging is required. Your pet receives a warning tone from the lightweight, waterproof collar as he approaches the boundary zone. After you've discovered an item you'd like to purchase, click on the order button on the product website's page. The collar has a tone-only mode plus 5 levels of adjustable static correction depending on your dogs temperament. My credit card was declined while I waspurchasing an item,whatcan I do? Your email address will not be shared to any third party companies. Since the signal can transmit reliably through walls or other household obstructions, it can be placed in any convenient and discreet location in your house, typically a garage or other inconspicuous, but well-ventilated space. There is one section of our yard that is uphill and near the cars/garage that I just couldn't get to work consistently. Why does my transmitter keeps beeping when turned on. Note that the option to report damage claims is only available for 5 days after delivery. Thanks for wasting my evening Petsafe with your inferior product. Fence system? You can use another Wireless Transmitter with overlapping boundaries of at least 5-10 feet to increase the size of the Pet Area. !d1g8IYXgr*};:GK\.&Zbe!T&I+TEjGR$730emab~#8f5i3y{ujbiPz5aZ{c&yt)@g!G, sPA% TDg94BMIeX%"TtjU]ZFh[vg 3>b1CWWWL#:vQRXm*gVY Our dog is a 70 lb shepherd mix and he got shocked on the leash once, hated it, then once off the leash initially, he has never been shocked since. There is no need to bury any wires or build a traditional fence, with the turn of a dial our Stay & Play Wireless Fence lets you create a circular boundary up to 3/4-acre. Setting the boundaries of your yard takes only a few minutes. As a result, your pet may receive a Static Correction. hAdYc;^> J(&}N$EJy{Dbaa+*DRreqKO)cr'DfIf(/[o?50TDz| V4 ZEc"KoE4 C6?hfN?t 33QeAF4{Ok3Xlm,qVa }{P@Kd9?yXRAU3fy^%Df$@-mi*w Tote the portable unit so your pet can stay safe while traveling. Review again the credit card information you are entering at checkout, making sure the name, credit card number, expiration date, and zip code match exactly with what is on your credit card and the information on file with your credit card company and then try to resend your order request again through our store.