What causes this and how do I fix it? The stitching is excellent on these enclosures! In some states, exclusions for incidental or consequential damages are not allowable. This will truly open our opportunities! Custom outdoor plastic curtains for vinyl patio enclosures make outdoor dining a more pleasant experience. Seams are a double thickness of the shade material, approximately 5/8 tall. can be made to order to suit your decor. For Vinyl Fiberglass Reverse the direction and inspect the track for. Despite every effort to accurately duplicate each products color when scanned to our website, actual colors may vary. Thank you so much for all your help on this project. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. will not assume responsibility for any labor installation problems, whether measuring or installing,( including NBI and including the installation of in-warranty replacement parts.) Photography Curtains Let the shade air dry before rolling it up. We do not employ installers. Stop the shade if it is not operating correctly. If reported 61 days or more after receipt of original order, replacement parts are free BUT YOU PAY SHIPPING. If the Somfy product fails within this 5 year period, Somfy will repair or replace it free of charge through your end product supplier. Repeat until shade is lowered. Its nice to see a quality product still available! you need to improve the value of your home or business. Thank you for an awesome product. These fabrics meet or exceed the field validated standards for products and materials with low chemical and particle emissions for indoor usage. RollEase Motor Warranty: Rollease warrants its battery powered DC motors to be free from defects in materials and workmanship for 5 years when installed properly and operated under normal use from the date stamped on affixed label on each device. They look great, we really like them, as advertised, they block a lot of the sun, but lets the breeze go thru, and you can see thru them. Fabric should be regularly dusted/vacuumed as appropriate. I informed purchasing that if its not from AKON, then we don't want it!" Crank operated or motorized from Enclosure Guy, we work together as a team to ensure your investment is carefully designed and installed to our high standards. GEI is an independent, non profit organization founded to create healthier indoor environments which improve public health and the quality of life. Insulated Garage Curtains -Fabric retention tracks, sealed system, for larger areas. Roll-Up Dock Door Curtains All moving parts, such as cords, will eventually wear out and fabric may fray. These fully transparent shades provide clear visibility and offer protection from cold wind and rain. The curtains look perfect and we are so excited to have this new feature. It fit great and blends in beautifully. Estimated battery life for a single 12 volt wand is about 1-1.5 years. If you accidentally scratch the clear vinyl window, you can polish the scratches away using Sumner Labs 210 Scratch remover. North Solar Screen cannot be responsible for dye lot variances. At this point, I am very pleased with the product. We love the shades!., Dear Debby, Curtain Weights The quality is superb everywhere! They blend nicely with the dcor of the porch. Gap is the same on each side for motorized shades. The best way to maintain the optical clarity of film shades is to avoid the dust adhesion caused by the natural static that occurs with all mylar shades. Q: What is the fabric width? Thanks!, Your Grande Shades have made a tremendous impact in the use of our pergola. Exposed Roll or Fascia : Fabric is 1 3/8 narrower than the tips of the roller. We have been selling the highest quality, for homes and businesses since 1983. Stock colors include black, brown, gray, white, tan/beige, and forest green. Operate the shade slowly to be sure the roll is correct; stop at once if the material runs to one side. Photographs showing damaged packaging and parts are required. We do not warranty batteries. -Cable guided, best for smaller sized outdoor spaces, Max Dimensions: 14 w x 10 h This obligation excludes labor cost in measurement or installation and the cost of returning the product. Good luck going forward, we know your business will be successful., Dear Debby, Whether you are looking to block the sunlight, provide a windbreak, or looking to completely seal off your gazebo, pavilion, restaurant or bar patio, smoking porch, or other outdoor space while retaining your view of the outside world, Enclosure Guy has exactly what you are looking for. Horizontal seams are double the thickness of material and 1/2 tall (picture is blown up). Defects occurring in OEMs sole judgment as a result of 1) improper installation 2) abuse or misuse 3) normal wear and tear or 4) maintenance and care not in accordance with the instructions included with the product are not covered under the warranty. We may require you to speak to factory personnel for assistance troubleshooting to determine what parts need replacing or if the product needs to be remade. *Shades larger than 120 wide x 117 high will require a horizontal sonically welded seam approximately tall. Thank you for all your help and thoroughness in the ordering. Prep Station Curtains Wind may stop the shade from going down. Retractable CS-500 The warranty does not include any conditions or damages resulting from accidents, alterations, misuse, abuse, misapplication, improper handling, installation, repairs, operation or cleaning, exposure to any and all natural and manufactured excessive heat sources. Nothing even thought about sneaking in. When the wash bay curtains arrived the installation was flawless. There is a 2 gap on the crank side, and a 1 1/2 gap on the idler end. When intensive cleaning is required the colored (room) side can be cleaned with a wet cloth. Do not scrub the surface. Factory Direct Clear Vinyl Curtains, Screen Clear Vinyl Curtains, in Gonzales, Texas and has an A+ rating from the Better Business Bureau. After more than 6 years in the Florida heat. It helps to spray an anti-static aerosol on the dusting implement. Common Hardware Questions, Door Options Enclosure Guy also offers different screen types for vinyl patio enclosures depending on your application, including bug-resistant and sun-protection screens, privacy screens, while rope and pulley kits, larger protective skirts, and protective valances can be supplied with our outdoor vinyl curtains. A Booster Battery Wand extends battery life to about 2 years. Therefore you need to be certain that any slight variations occurring between the actual color, and the representation on our website, will be acceptable. This comes in a flip top bottle. We will take your credit card information, which will only be used if the defective motor does not come back, or if it is found that the motor was damaged by water or other abuse. We live in Mexico and the sun is very strong. You have a great team, and a fantastic product. considers these things as normal wear and tear and residential applications carry a 5 year limited warranty. Ive enclosed a couple photos of the screens taken at 4pm with the hot, bright sun blasting away, but is nice and shady and cool on the patio, thanks to North Solar Screens shades! Bars and. Crank operated or motorized If fully enclosing the structure one should be ordered with a crank or one opening left uncovered as an emergency egress. We are constrained by the freight companies policies in this matter. We can help retain your view of the outside world for any outdoor space. The delivery was well protected, the quality is top notch, and they work great with the controllers. Uses a hand crank to roll up from the top for a clean crisp look. Even if you live in warmer climates, when it gets cooler or starts to rain, your options for spending time outside are limited. Apply gently to avoid scratching the surface. Cleaning Light Filtering Fabrics: All moving parts, such as cords, will eventually wear out and fabric may fray. North Solar Screen, LLC. You can roll your shades UP when it is windy, but NOT DOWN! This shall be your sole remedy under this limited warranty. In no event shall North Solar Screen, LLC. If a shade purchased through North Solar Screen, LLC. Vela GreenScreen, E Screen, M Screen, SilverScreen Heat Reflecting, PVC Free Supreme Polyester Blackout, The Insulator Symphony, Symphony Light Filtering, Phifer 2360, Phifer 2390 and Phifer 2410 solar shades have been certified by GREENGUARD. Just wanted to let you know we received and installed our solar screen and Your screens are amazing. Our staff has over 100 years of combined knowledge to make your industrial curtain project a success. Operating motorized shades without using the cable guides or side rails voids the motor warranty. They are absolutely wonderful and really cut the sun and heat. We received our shades last week, and got them installed over the weekend. With respect to fabrics, the above warranty is limited to defects which cause fading, oxidation, flaking or discoloration. Follow up with IMAR Strataglass Protective Polish if necessary. eature some of our most prominent innovations, including a double tab zipper made of die-cast zinc, with a stainless steel split ring and pole hook. Retractable SB-9000 For larger areas and colder weather, our heavy duty insulating vinyl shades have passed rigorous tests for rain and snow. Mission Statement Color Options Do not continue to operate a shade that appears to be jammed. This Warranty is exclusive and in lieu of all other obligations, liabilities or warranties. The roll up tarps for patios are crystal clear so you won't feel closed in. Because we are not on site, it is your responsibility to carefully read them to verify that they are correct when you OK the order. The finished product is exactly what we talked about and designed. No one was as helpful or as knowledgeable as your staff and that was a big deciding factor for us. With factory direct pricing and custom builds for your home, our custom vinyl patio curtains are a fantastic product at a fantastic price. Due to monitor and/or video card differences, subtle variations in color and surface texture may not be fully revealed. It must be corrected immediately or the shade material, telescoping over the end, will rub the shade brackets and get damaged. With the help of the videos on your website, the installation went very well., Our new Grande Shade is installed and working perfectly. Additional layers of tape may be required until the shade rolls up evenly. We are very impressed with the professional and courteous way we were treated from the first phone call until the shipment arrived. LEARN MORE ABOUT US, Warehouse Divider Curtains If expedited shipping is desired, you may pay the difference between Ground and expedited shipping. We may also request other photos/videos. Warehouse Replacement Strips, Paint and Spray Booth Curtains Therefore rips, tears, or cuts in the fabric were either caused by the shipping company, opening the boxes with knives or scissors, or happened during installation. If shipping damage exception number is not obtained from carrier, all damaged/missing parts are replaced free of charge if reported within 4 business days of delivery. Blog, roll up from the bottom, and then ties off on an adjacent cleat, roll up from the top for a clean crisp look. These solar shade fabrics do not contribute to indoor air pollution making them an excellent choice for all interior projects. It arrived in good order a few days ago and yesterday my wife and I installed it. Terms $$, Industrial grade 20 and 30mil clear vinyl is ideal for temperatures as low as 15 F. This is our most common material and allows for a full line of sight. In no event shall North Solar Screen, LLC. I like the way the shades look and operate.