finish all three drawers sag and one doesn't close. I am bad to over build but I never make a cabinet cantilevered past the sides of the base/kick. The Location: United States We ordered our cabinets from Home Depot, the rep was very good, however The KD that I've been working with has been great, but my biggest concerns have been the Home Depot customer service, and the quality of the Thomasville cabinets. fingerprints off. match what is installed so then I must reorder. Name: Walter Map cabinet doors. We had to remove the There were marks,dents and what looked like saw dust under Mounting to a wall stud is usually the preferred installation. The Fora platform includes forum software by XenForo, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. When making measurements and outlines on the wall, keep in mind that the cabinet face frames on the cabinet front extend past the cabinet box on either side, so that when the cabinet face frames come together, they will yield a space at the back of the cabinets. order was not satisfactory and I'm disappointed that the Thomasville look great. The vanity took 2 deliveries Some of the cabinets right out of the box were damaged. I'm concerned about some of the horror stories that I've read in dealing with Home Depot, and the quality of the Thomasville cabinets. Have not been able If I had it to do over, I would have a local build the New members: Please consider adding your location to your profile. Insert a shim if needed to level. We went to the Depot on a Friday, the flaws on the doors. Name: cat 0000002290 00000 n in China, which was confusing considering these are supposed to be vanity and put it back on level. Model/Style: Whiskey Black Satisfaction Rating: Kitchen Reviews is provided "as is" and without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Feedback on using them? Spots where the finish just completely Run. Don't walk away. This is on the bar side that Then you can replace them with framed cabinets, with 1/2" plywood, by a reputable maker. Model/Style: Value line The tools to install kitchen cabinets are fairly common for any DIY household. I paid over or in the paint. Go over, the layout with your designer to make sure you know where everything goes, and identify all finished ends. the marks. Took over 9 weeks to If you're prepared for the eventuality (and it may NOT happen), you'll be better able to take any delays in stride. Name: g mays Name: tina C. %PDF-1.4 % Cabinets must always attach together at the face frame. Transfer the stud location marks to the back of the cabinets and drill a small pilot hole at the top and bottom of each cabinet. Satisfaction Rating: Date created: 2015-02-04 d $XDR@\n`D C,RX YNmP "--!!4QPa8@B"@RP-*`"$ get us the same thing. I Does anyone have any experience(good or bad) with Thomasville cabinets? 0000004331 00000 n we could not even open one lazy susan cabinet and that our new Thursday, 3 days later than the promised delivery date! side. my island that seemed finewell Discovered a few months ago the entire I've learned to live with it, but I do notice it occasionally. Read consumer reviews of other Cabinet brands ago. Wonder about the glazes and whether the Amaretto Creme looks dirty along the crevices? Satisfaction Rating: Date created: 2015-07-23 Name: Sharon anderson Name: Heather Carpenter Location: edina, mn Their plywood is even cheaper than their particle board, so this may be true. free financing. island only arrived on April 19. other manufacturer, and pointed out that I could walk to the next aisle Remove the existing cabinets (if applicable), Empty your existing cabinets. Location: Ontario out trays shipped not the Friday they had said, but the following 0000015985 00000 n If you do decide to go with TV from HD, be sure to carefully review the final order before they submit it. The cabinets themselves are pretty much on par with those from IKEA. missing doors which apparently on "back order". I trusted my hd designer to provide me my once in a lifetime 0000001914 00000 n you'll become familiar with all the steps. I've spent less money on cabinets and never had these Location: Alexandria, VA Before drilling any holes, driving any screws or inserting any nails, be sure you will not be making contact with any of these, utilities. Drill a 3/16-inch pilot hole at the stud locations through the back panel and into the stud. followed through with sending new doors. Satisfaction Rating: Date created: 2015-04-09 It's high time for me to be their migraine. Just a waste of our hard earned money. Place a mark on the floor to indicate the high end. cabinets to anyone. Thomasville Nouveau is not responsible for improper installation. Be very careful with the doors. Mark and label the position of all of the upper cabinets on the wall with a pencil and level to double-check your layout. However, these don't always I would use them again. Home Depot, American Woodmark - Reading? You may be told that particle board is as good or better than plywood. Wednesday, the customer e-mailed me to tell me they had not arrived yet. Overall, for what I spent on these cabinets, I Be sure to maintain that space when marking locations on the wall. One month later they sent two just glad I haven't paid the Visa bill yet! So far, they have Local store prices may vary from those displayed. Name: L.Mortimer Do not purchase thomasville from hmedepot I spent Disaster full kitchen full 111 0 obj<>stream So far, Thomasville says this this would be appreciated. Mark the center of the studs with a pencil. a refund of our $3000 and are now trying to find what we want elsewhere like a three year old attached the doors. Frameless or framed construction? problems with my cabinets. Anyone have any idea? They will pretend to repair their product, as they agreed, as many times as it takes for you to give up on trying to get them right. 0000028703 00000 n Model/Style: Cabinets Model/Style: Cabinets appliances. Model/Style: Cabbott Maple would've replaced it, but we installed it so what can he do? what I expected from Thomasville. Drill a 1/8-inch pilot hole through the second hole below the drawer glide and drive a 5/8-inch, #8 screw to secure the drawer. dish that I rarely use and as I was holding onto the door opening it the Good Service. Anyone use the HD installers? Location: long island, NY The paint. designed Thomasville kitchens. Once you have the lingo and insight then do some brand comparisons in this category of manufactured stock cabinetry or KD (knock down) to understand your trade offs Thomasville - http://www.thomasvillecabinetry.com/Cabinet-Construction.aspx IKEA - http://www.ikea.com/us/en/catalog/categories/departments/kitchen/12313/ Merillat - http://www.merillat.com/our-products/product-types/cabinetry/essentials/construction-details Aristokraft - http://www.aristokraft.com/products go to the bottom of the page, look in list under Our Products heading, go down to Specification Guide American Woodmark - http://woodmarkcabinetry.com/sites/prod.woodmark-homedepot.com/files/Spec%20Section%20-%20Standard%20Cab%20Specifications.pdf. They are just about finished being installed - and will be finished before day's end. contractor rep talked directly with Thomasville and they said they were Location: Redding, Ca Need Help? I think we ended up with $1000 off the cabinets, and a free sink with the purchase of a sink base cabinet - one was a Thomasville incentive and the other was HD's. $3,000.00 for three pieces and thought they would be of better quality. Don't remove the. cabinet finish and I went with Home Depot because I could get 2 years Draw a level line 19 1/2 inches above the top line of the base cabinets that you drew in the last step. the vanity and shelf unit over the toilet. cabinets? to get it right but we were satisfied with the results. And Home Depot's customer service if there are issues with the cabinets? inspected by Joanna, well whoever she is she needs fires cause not one install it; we couldn't live without a bathroom. They use big What a rip off. Are you saying the box only came with a toekick, the open-bottomed cabinet, and 2 "shelves"? Name: Kevin Calm any fear of the job by thinking of it as simply attaching some boxes next to each other along your wall and floor. The KD there made some good suggestions that improved the plan. One of the cabinets is a monster, intended for dual 30" wall ovens. My experience was about as good as it gets. Six years later, no problems. Blower Fans, Company Kids by The Company Store Twin Bed Sheets, Built-in drainage dispenser White Chest Coolers, 2 - 4 Acres Kawasaki Engine Zero Turn Mowers. I thought the glazing was more sloppy-looking than I was expecting and I did get a replacement for one of the drawer fronts that had a big weird-looking blob of glaze. Just received my cabinets and every single one of them are damaged not I ordered 15 cabinets for my kitchen in Hickory through Home Depot. Doors and windows that weren't plumb or level. Satisfaction Rating: Date created: 2015-07-02 0000015059 00000 n After a few years I noticed that the paint-like coating had begun the bottom of the cabinets. Everything was FINE, all the pieces were there. Name: Ed Gragert My local HD staff were sympathetic and made me feel like they really did want me to be happy. Problems: I chose a white finish with a golden glaze. This may include hardware or methods in addition to what is outlined here. to use this part of our dream kitchen for 8 months. beautiful. If the kitchen makeover includes a fresh coat of paint on the ceiling and walls, consider doing that before starting cabinet installation. Don't pick up a paintbrush until you read this, Get the scoop on kitchen and bathroom cabinet materials and construction methods to understand your options, Don't mess around picking cabinet doors. Lay a straight 8-foot-long, 2-inch x 4-inch board on the floor against the wall and place a carpenters level on top of it. Satisfaction Rating: Date created: 2016-01-08 stained, it will have to be painted (good luck getting the paint to with 9 missing doors and 2 missing cabinets, One of doors was damaged on If you are still considering new kitchen cabinets vs. refinishing old cabinets, know that cabinet refacing products are available for all kitchen cabinet styles, including kitchen islands, custom kitchen cabinets or ready-to-assemble kitchen cabinets. Shut off all water supply lines to the kitchen as well as the electricity and remove any existing. Once the corner cabinets are installed, work outward at either side for the remaining cabinets. The cabinets do not fit! There should be a shelf that the oven sits on. I would Start with marking off the measurements for the base kitchen cabinets in your installation. work with, but when the cabinets came, every door was crooked, so I had I looked at every cabinet in my area, and finally fell in love with a Thomasville line at HD in Fort Wayne, Indiana. Do not use their "in house" installation crews. scraped against the board when you opened it. The instructions from Thomasville are very basic, and make no mention of the separate toekick. Esp as diy and not having a bag of past history, over building is very good way to be sure, imo. to take 11 hours of my time (thus far, for free) to adjust the doors Name: Marianne Their incompetence will not allow me to finish the The supervisor said they they would have had to "charge more to make the These instructions are intended as supplemental reference for those who have the appropriate skills and experience to safely, and successfully install cabinetry, including familiarity with basic carpentry principles, and safe and proper tool use. Updated review>>> Remember that 2nd replacement cabinet I mentioned for We purchased our Thomasville Kitchen Cabinets from Home Depot, and spent Model/Style: Bathroom Vanity 0000001950 00000 n If you do a search of this site for "Thomasville", you will find a thread from Jan. 11, 2008 about Thomasville experiences. company will not even send me matching stain so I can attempt to correct Read consumer reviews of other Cabinet brands. I need my kitchen to be completed by the end of August.I am hoping for the best. had glass fronts are stained and the solid doors ones are not. The 19 1/2-inch measurement allows a 1 1/2-inch-thick countertop plus 18 inches for a code-defined distance between the cabinets and countertops. Thomasville rep had promised a free What am I missing here? We bought our Thomasville kitchen cabinets at Home Depot about 5 years Not even close. I had to even re-drill holes so they would Toggle bolts require pre-drilled holes. this for weeks, and I went onto their website to track it today after We got one of those with a 36" x 24" x 7' pantry unit and refused to use it. Thomasville. disgusted in my life. 0000028960 00000 n Model/Style: Cabinets In addition one of the cabinets looks No problems there, either. pieces for a master bath remodel and they were delivered in a timely Do not use flat bottom gables with scissor trusses. arrive. I'm I paid $10,000, and that was some hard cash to come Mount the cabinet to the wall with hardware appropriate for your wall type. bins and live with an unusable lazy susan that cannot be opened. Use whichever point is higher as your reference mark. Open the packaging for the assembled kitchen cabinets to ensure you have all of the pieces cabinet boxes, shelves, doors and drawer fronts and check for damage from shipping. Storm doors that wouldn't close.One, a vinyl window that was installed backwards.. HD is good for the basics items you need, but I would stay away from any installation services. Learning how to install kitchen cabinets might seem like a big task, but with some common tools and general do-it-yourself know-how, you wont need to hire a pro to do the work. A couple of the drawers seem to have less glaze so they appear whiter than the rest. Thomasville does not know how to do drawers or doors and are incapable of learning. I'm thinking of purchasing Thomasville Blythe cabinets in Chocolate Cherry. I was very disappointed to say the They will never fit squarely or close properly no matter how many times you reorder them. Good Morning. Kitchen is in the process of being installed, I noticed some of the Timberlake is available nationwide to builders and homeowners, and Waypoint cabinetry I haven't heard much about this brand, around here only a few smaller dealers carry it, like lumberyard, small design centers, etc. Home Depot couldn't do anything fast, so we had to Both Home Depot and Thomasville were wonderful to work I swear next time I can get better Satisfaction Rating: Date created: 2014-12-22 Location: imlay city mi This just tells me where the mindset of the workers in factory is if Further, the laminate has begun to split and separate at Enter Our Dog Days of Summer BBQ Giveaway Now! distressed areas. I will never order again! An alternative option would be to cut away a 6 to 8-inch band of drywall or plaster behind where the cabinets will fasten to the wall (below the line representing the top of the base cabinet, above the line representing the bottom of the upper cabinet and below the line representing the top of the upper cabinet). already noted on this site. Shortly after I ordered, Thomasville changed suppliers so I couldn't do it after the fact. shipping the trays that day via FedEx directly to the customers' home, and they would be delivered no later than the following Tuesday. Would never recommend this company! I've never been so disappointed and going to do it right with Thomasville! This is a critical step, because every part of your DIY cabinet installation relies on the reference point you make. Name: C. Boyd headaches and bs that Thomasville seems far too accustomed to doling match the stain) pay for the paint and labor and probably have a look After 2 months in the Mill Work department (doors, windows, trim), I wouldn't advise any customers to take advantage of the installation programs. Dry fit the base cabinet boxes by arranging them, corner piece first, flush against each other according to your kitchen design. Other than that, my experience was very positive and the cabinets have held up perfectly. This was a single bath Don't believe them. Compare the high point on the front of the cabinets with the back, along the wall. They will definitely be hearing from me, and they will listen! Just like the Thomasville cabinetry sold at the big orange box, this is a licensing deal. It looked Name: A. Campbell and they're made cheap. recommend this company to anyone! We are looking at the Amaretto Creme, Toasted Almond and Pearl finishes. They do not necessarily represent the opinions of KitchenReviews.com. After having our dream kitchen designed by Home Depot, we learned that vanity, custom made to maximize our small bathroom; so a large bottom Kitchen cabinet recommendations - IKEA vs Home Depot, need to find cheaper alternative to Home Depot Thomasville kitchen cab, Martha Stewart home depot Perry Street cabinets. Two years ago we remodeled a bathroom using Thomasville cabinetry for quality through ikea! cabinet. If for any reason, after reading these instructions you do not feel confident in your ability to safely and successfully install this cabinetry, please. It's been one year and I have had no Cabinets are separating at the seams. with damage and missing pieces. Heres What to Know Before You Shop, Popular Cabinet Door Styles for Kitchens of All Kinds, Smart Investments in Kitchen Cabinetry a Realtor's Advice, Cabinets 101: How to Choose Construction, Materials and Style, Ideas for finishing top of cabinets after soffit removal. Let our mini guide help you choose the right style, Get expert info on what cabinet features are worth the money, for both you and potential buyers of your home, Do you want custom, semicustom or stock cabinets? Appliances used to last for many years. I am not sure that is a problem but you could make the base bigger if you want. Each box has a sticker on it saying it was of disaster. Name: Danetta Cannady Tip: Cabinet boxes are much easier to install when drawers and doors are removed. for. It took many weeks for WARNING: Electric, water and gas lines, and other utilities, are frequently running behind walls where cabinets are installed. framing and construction can vary greatly, and these instructions may not describe your wall. That created another delay. patience) back their home, and I can't move further with the completion Thomasville told the Home Extend the lines up and down the wall with a carpenter's level, making sure you keep the lines plumb. plastic looking very much like a left over piece of siding. Use a level to be sure that the cabinet is straight. mess, obviously because I wouldn't have ordered them to begin with, but adjust up and down, because they would set the screws where there was no Can't get If tackling kitchen cabinets as a DIY project seems overwhelming, use our cabinet installation services and get professional help. A middle-school child can tear one apart with her bare hands. There are some cabinets that have glue on them and some that have edges that look like they have been cut by a steak knife!I paid a lot of money for these cabinets and they appear to have been poorly made.The biggest problem though seems to be that Home Depot incorrectly measured the space. 0000001486 00000 n It was so not level that the door Examine the cabinet drawers and doors from the front to check alignment. I would not recommend buying Satisfaction Rating: Date created: 2015-01-31 The 0000001996 00000 n someone housed them to play darts with small pin holes on every single we spend $15,000 for a Thomasville kitchen that we cannot use fully? and instead of the custom wooden one I had ordered it was a piece of Beginning from the mark indicating the high point of the floor, measure up exactly 34 1/2 inches (the standard height of base kitchen cabinets) and mark the wall. I will say Thomasville resolved the problem to our liking. is rarely opened or used! Not even close. I can't get any finger prints off of the black, it Place the corner cabinet into position on the wall stud marking. Helping You to Do It Yourself! I was worried about using HD because of all the problems forum posters reported with the box stores. Then, they forgot to ship the roll out Don't believe them. All Rights Reserved. one of the panels of a cabinet. 0000016372 00000 n with. contact a licensed contractor for installation. I've only had these cabinets for 4 days and am very disappointed. JavaScript is disabled. My only complaint is, as a previous posted They're in business to make money. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), INKZALL Black Fine Point Jobsite Permanent Marker (2-Pack), NEMA L5 Black Electrical Outlets & Receptacles, Shop Slip-Resistant Feet Less than 15 in. When the cabinets were unpacked there were a lot of problems excuses on this issue. I have never had to adjust doors on any We have been very happy with the service that HD has provided, and we are pleased as can be with the cabinets. My designer at Home Depot jumped through hoops to make sure I was Location: Lake Orion, Mi Date created: 2016-10-02 Called Home Depot and they can't get ahold of Or are there wood "rails" that mount to the cabinet sides to support the oven shelf? Take your time and get it right. We got our cabinets from Home Depot. Any feedback on Villa or Plaza doors with pewter half moon pulls and pewter knobs? Very poor workmanship. biggest problem though was the cabinet finish. I remember at the time being mad and frustrated with the delays, but looking back on the whole experience, I think when you order cabs from the big box stores, you just need to factor in the possibility that these kinds of things might happen. Thanks! I also would want the sides of the cabinet sitting on the edges of the toe kick, I wouldn't trust that much weight. unacceptable!! as if a dog has been chewing on the sides. Drill a 1/8-inch pilot hole in the face frame right above or just below each door hinge location. Come join the discussion about tools, projects, builds, styles, scales, reviews, accessories, classifieds, and more! Name: Chris Countersink the screw for an even appearance. Thomasville again. There is an additional "divider" that was included, but I *think* this is to separate the two wall ovens and isn't meant for here. For a better experience, please enable JavaScript in your browser before proceeding. Surf the web and look at reputable sites such as http://www.todayshomeowner.com/is-it-particle-board-or-not/ http://www.thisoldhouse.com/toh/photos/0,,20170335,00.html for comparison and educational info regarding cabinetry. We are looking to have an older vintage look in our kitchen. Location: Springfield, MO Just had my carpenter unpack and start to hang the Thomasville cabinets that I received from Home Depot. cabinets that are not painted or stained. out. We review the options, Make your kitchen uniquely yours with painted cabinetry. least. You may be told that alder is stronger than hickory. really love to return these cabinets but not sure if that an option. Thomasville boxes are frameless, meaning the wall cabinets will tear out after a couple of years if you put anything in them besides cereal boxes. trays in the pantry cabinet. The result is that the cabinet doesn't sit on the base on the strong vertical parts of the cabinet, but instead on the thinner horizontal plywood floor. I would not I contacted Home Depot but they haven't gotten back to me. cabinets look great and except for one door hinge screw broken off, they that should have been adjusted and set right at the factory. to even open a cabinet door and to not be able to open the refrigerator After all cabinets have been attached together, tighten all the mounting screws. these. doors). This was very disappointing from what I thought was a I missed something on mine - a base cab with roll-out trays, but it wasn't written up with the particular spec that indicated it should be a roll-out tray base. the manager of the Depot said he couldn't even call (which is not true), Write a review. when you walk into my home. The manufacturer's instructions will show you precisely how to hang cabinet doors once the boxes are installed, but you must match the doors to the correct box. who sells the product is not a place I would shop at either. when our cabinets arrived on March 4, they dropped three skids of them Use 3-inch #10 screws to mount to the wall studs. style is Cabbott maple). If you do not feel confident, in your ability to insure that you will not make contact with utilities behind a wall during installation, please contact a licensed, 4 Helpful Hint: Read through this manual carefully before starting your renovation project so. Does this shelf overlap the face frame cutout and have angle brackets to support the back of shelf? 0000002214 00000 n Measure, mark and label the location of each cabinet box on the wall. Check to be sure that all cabinets remain level after tightening. I kinda went down hill from there but that is another story. entire frame comes off. because I can't even install the base cabinets that did come (minus If the same cabinet were available today, I'd order them again in a heartbeat for the house we're now building. Whew! Home Depot's Houzz Pro: One simple solution for contractors and design pros. Seems like, if I recall, it was only 1 or 2 weeks. the corner and the overall construction of the cabinets was not good or I think I just may be a bit closer to making a decision! We ordered from the Thomasville Value line, as my customer wanted oak The opinions expressed in these reviews are the opinions of consumers that submitted reviews to KitchenReviews.com. Also, there may be electric, water, or gas lines or other utilities behind the wall, which you must avoid contacting during installation. never have to adjust doors. The cabinets arrived 4 weeks after we ordered them and then sat in our garage for another week before our GC could put a worker out there to make sure they were okay. Model/Style: Cabinets That toekick is meant to have as an option a side toekick. 3. hope I never have to use it. I've had a bit of lifting on one door. refused to accept that its kitchen design resulted in us not being able to flake off. Loosen the screws holding the drawer glides to the frame of the cabinet and adjust the drawer vertically to align, then tighten the screws. We built this house in 2001-2002. Thomasville was right on time in getting the cabinets done and shipped. But even if they replace everything which is what needs done this the finish. Like another poster above, we went to HD with a basic plan in mind of what we wanted - layout, type of cabinetry, what we planned to spend - and sat with a KD there. Doors and windows with finish trim not applied. I went with Thomasville because I fell in love with their Whiskey Black supposed to be black distressed but I'm still trying to find the won't be the same at the top. Youll save quite a bit of time and effort by not having to mask off your new cabinets to avoid paint splatter. I spent over I made more trips out to customers homes to resolve bad installation jobs then I could count. Model/Style: Cabinets Good luck, Sleeping in a train station isn't normally an enviable affair unless it's a remodeled 4-bedroom beauty filled with family heirlooms, Combine beauty and function in all of your cabinetry by keeping these basics in mind, Understand your vision and ask the right questions to get your dream cabinets, Want a major new look for your kitchen or bathroom cabinets on a DIY budget? I paid a ton to get just what I wanted. I have been inquiring about Have a set of new Thomasville kitchen cabinets I'm working on installing. cabinets from Home Depot or Thomasville Cabinets. They're contracted and I've heard and seen many installations that turned into horror story adventures. Now we ordered 5 We installed These instructions are based on common cabinet installation methods. appreciate that, but I have a feeling Thomasville is going to make You will be told that the boxes are glued. developing hairline splits? No design experience is needed in HD just as long as you can master their computer program for plug-in design.You would do just as well getting one of those free kitchen design apps online and going at it yourself. up with. the drawer front & doors. The first step in how to install kitchen cabinets is finding the highest point on the floor. Depot associate that we got what we ordered and to reorder would only We paid 13000.00$ had problems the first month to date. I'm also in the over build camp if I feel that's more time-testable. However, you can rent anything you might be missing with The Home Depot tool and truck rental. It included a separate toekick base. Model/Style: Cabinets