Dont take the chance. The entertainment staff put on a Kids Disco at 8:00 p.m. in the theatre which looked really fun for the little kids. Room service is included in the price and is available from 11 am -11 pm, and usually takes around 15 minutes to arrive. Thinking of booking the Iberostar Quetzal? It was sturdy enough but the mattress was very thin and they didnt have sheets to fit it. Thanks to the nearby course in Playacar if you stay at this hotel discounted golf rates are available. Hey Karen, great question. Gabriel its one of the most professional entertainment manager I've seen . Well, we waited for about an hour before deciding to go get some food. No line at all! For those of you who enjoy a tipple while on vacation youll be pleased to know there are numerous bars allowing you to sip a range of different cocktails or beverages either poolside or in an elegant setting. You will be happy to know the resorts are pretty much the same and you can use both during your stay. This January I spent 2 weeks in the Mayan Riviera with my husband, 6 month old daughter, and my 3 siblings and their spouses (no other children). I love Riviera Maya and I am very excited to see resort what goes nicely along with all animals and nature. The food and restaurants (including main buffet) are really great. s.type = 'text/javascript'; They clearly skimp out on ingredients, and the cakes were often super dry (e.g. We stayed at the Iberostar Quetzal and Tucan resort in Playacar, near Playa Del Carmen. I asked all over the resort if there would be somewhere to get a bottle of Vodka to no avail. This place was amazing. Rooms are too simple for such a beautiful hotel. Hey Randall, thanks for pointing this out to us :), weve updated the picture. Was shuttle service from airport to iberostar quetzal included in the all-incusive package, or is that something you have to figure out on your own. Our travel agent had also requested a crib for our room and I asked reception when we checked in. My younger brother was really friendly with some of the entertainment staff and so he ended up going to almost every show and he enjoyed them all. They were able to get us moved after 2 days, so it was all good. I also did not know you can use day pass for some of the Iberostar hotels while staying at Quetzal. Secondly, if you are a light sleeper like me and your room overlooks the jungle there may be nights where you wake up because of the howler monkeys or birds having a party. We pre-selected the bulkhead seats and the baby bassinet in hopes that this would make the trip easier. From scuba diving and kayaking to tennis and yoga, and even archery and air gun tournaments there is something for everyone in your family. I asked to be moved to a non-smoking section and was told there wasnt one, so we just moved to a table farther away from the smoking couple since no one else was smoking in the restaurant at the time. Another perk of staying at Iberostar Quetzal means that youll be located at the heart of the Yucatan Peninsula which is the perfect base for exploring all the Riviera Mayas top attractions. Youll also be in close proximity to Tulum, Puerto Morelos, and the fabulous diving and snorkeling opportunities off the island of Cozumel. I hope that helps. Our doctor told it is pretty contagious so i couldnt send my son to daycare and he had to stay home for a while. The Air Transat staff was great on the flights. If you have teens and are worried about how to keep them occupied during your stay rest assured there are plenty of activities happening all day, every day, for guests over the age of 12. He is able to make you laugh all the time. I would definitely recommend getting the ferry across to Cozumel in the morning to experience Iberostar Cozumel. You have them switched. var s = d.createElement(sc), p = d.getElementsByTagName(sc)[0]; We could hear every person who walked by our door, but luckily we brought some white noise to help our daughter sleep through it. However, I am 98% sure the hotel has premium alcohol and a swim-up bar. Hi Erin, it depends if you book through us, another travel agent/platform, or the hotel directly. Youll be able to enjoy all of the hotels facilities, plus eat and drink as much as you like. Beautiful property that flowed well with the natural settings around it. Here they can enjoy a range of activities and games as well as reading, coloring and watching movies. Cocktails are delicious. Your feedback will be useful to other potential guests thinking about staying here. Im part of a team of agents here atPlayaDelCarmen.com. Its perfect for travelers who are eco-conscious. We were there as a family with a 2 year old and a 4 year old for a week my little son got sick in the middle of the vacation There is nothing more relaxing on vacation than to open your patio doors in the morning and be greeted by all the truly beautiful sights and sounds of the lush Riviera Maya. The beautifully landscaped property is inspired by the unspoiled nature of the region and pays tribute to the areas rich archaeological history. Very limited area was cleared for guest to go in and the water was dark brown leaving guest getting hurt on the sharp rocks below they could not see. If you are having trouble deciding whats best for you and your family call one of our agents on our toll-free 888-537-9797 number for expert advise. In the evening, the hotel hosts live shows and music for guests of all ages. Super helpful staffs especially Nathan in the front desk. Indulge and enjoy a sensational spa experience with the resorts array of services and treatments, including jacuzzi tubs, massages, facials, and Turkish baths. https://www.playadelcarmen.com/information/webcam Playa del Carmen, as opposed to Cancun, offers a completely different experience altogether. Everywhere is Super clean once you enter the property. Walking along the sand here in Playacar is the perfect place to unwind and enjoy your vacation. Your email address will not be published. Thank you Sarah!! Almost had the great bartender at the sports bar let me purchase a bottle under the table, but he made it clear that he could get into trouble if someone found out about it. google_ad_client = "ca-pub-0842505543779375"; /* 300x250, created 4/13/10 */ google_ad_slot = "3791580385"; google_ad_width = 300; google_ad_height = 250; Up to 25%! Rooms The rooms were very nice and suited our needs well. In fact, many facets of this all-inclusive hotel is an ode to Mayan culture, from the architecture boasting palm tree leaves and limestone to the statue replicas of Mayan gods, each telling their own story. I didnt notice any mosquitoes at all. We stayed at Paraiso Del Mar last week and disappointed seeing piles of sea weed on the beach that had a strong smell. I have issues with seaweed ( allergies) With its open-air ambiance, woodsy dcor and warm colors, youll feel like youre always at one with nature. In terms of entertainment and leisure, the Iberostar Quetzal has it all! My husband and daughter and I were eating there when a couple was seated next to us and immediately lit up. If you truly are an animal lover why not bring a pair of small binoculars on your travels to admire the monkeys up close in their natural habitat. There is a Dressel Divers scuba diving shop right there on site. You can also rent kayaks here or sign up for parasailing. I was told that the crib would be brought to the room right away. Luckily I had brought a crib sheet from home which was much softer than the hotel linens. Footwear is not required for entry into the water as the sand is soft and smooth. The location and layout of the resort was nice. The Buffet was very substandard. This is very much a children oriented hotel, maybe I should have read more into the details of the resort, I don't want to spend the time doing that now. Location is great. Hey, Niki they sure are but without being too rough, Playacar is a wonderful stretch of beach for kids when there is no seaweed. Your picture showing red arrows pointing to Quetzal and Tucan is not right. A lots wild animals in the surrounding. Getting around One thing about this hotel which is really unique but not very baby friendly is the jungle that runs through the middle of the resort. I was horrible .kids were sick and we still had time two go back. At this hotel, you can enjoy the privilege of one of Playa del Carmens most celebrated beaches, Playacar! Guests should be aware of the high costs of excursions and check reviews in advance. The one bad thing about a main floor room is the amount of people walking by to get to the stairs. The staff was amazing. We sat and made reservations with Concierge for each night only to be turned away on our second night from the Brazillian Steak House. Its the perfect resort for families because there is so much to do, the hotel has great room options, and its affordable. Instead we had been booked into the building right next to the lobby. But our daughter refused to sleep the whole flight (both ways) so if you have a good sleeper the bassinet may be good for you. There was what it seems a blood stain on the bed. Aside from Mexican night (which probably had the best options available), the desserts were the biggest disappointment: they kept recycling the same few (and lame) desserts over and over. I stayed with my fiance, his daughter and my sister at Iberostar Mojito in Cayo Coco Cuba in 2014. I found the bed a bit hard, but my husband thought it was fine. You can check on it via our live webcam here. I found out on the second last day that you can request a foam mattress pad.. Oh well, next time! Congratulations on deciding to get married in paradise many happy memories await you. #BeachBodReady. Food quality was below average. They house 350 guestrooms, including a number of junior suites perfect for larger families who usually struggle to get the space they need to accommodate all children. The wifi was lightning fast and available everywhere, including the beach! The howler monkeys would come hang out right next to me on my balcony every afternoon, which was the highlight of my trip! My brother thought he was getting a $40 half hour massage but when he checked out he was told it was $90 I think it was my brothers mistake, but you never know! The most popular choices are a beach wedding or jungle wedding ceremony. Our daughter HATED it! The food was overall okay. The desserts could have been better and would have liked beer other than Dos Equis or Corona. Here, you are free to roam here day and night. All sales final. The bars are scarce at this resort as well. Inspired by the regions rich history and incredible natural beauty, youll find multiple stunning locations for your ceremony. The shop provides snorkel excursions too, which my mom and sister enjoyed. , PlayaDelCarmen.com 2020 | All Right Reserved. However, they are closest to the lobby and farthest from the beach. As half of our group are divers, this was so convenient! Entertainment was also a lot of fun and my friend and I particularly enjoyed the musical night, where they enacted scenes from different musicals (Moulin Rouge, Chicago). We also brought a small blow-up pool and a blow-up baby float (both from Canadian Tire) for my daughter to play in. Reach out to us, toll-free at888-537-9797orcontactus@playadelcarmen.com. I saw the magic show and the Hollywood show. Sign up for email-only coupons, special offers and promotions exclusively from Priceline. It feels unspoiled and untouched, shaded by glorious Caribbean palm trees. The Iberostar Quetzal is mostly accessible, and you can get everywhere just not by the direct route. And I stepped on a bee outside the dive shop. I think there is only one per plane so if you want it you have to book your seat early and request it. Its a much more relaxed and small village atmosphere. The buffet by the waterfalls is particularly excellent and tranquil, food is delicious, and the chefs were extremely prompt refilling the dishes that emptied quickly. Iberostar Quetzal offers eight restaurants where you can dine on incredible Japanese, Mexican, and Italian cuisine, among other fares. You could even live it up at the resorts very own Mask Disco! For one, youll encounter real ruins that existed during the Mayan era. have you ever had baklava with no honey?). Do you know if the beach is accessible by wheelchair? We took the outer paths everywhere we went which was fine but took a little longer since the jungle paths were more direct. Costs of excursions are always higher in the hotel thats why we recommend booking anything from tours to hotels with a local agency such as ourselves. Im so happy you found my review helpful. The food at the buffet was okay, but after several days became mundane as it was always the same. This was great! Every morning they raked the sand and wiped the seat cushions. After couple night my older son started with a fever. Unsanitary was a big part of the issue. Great service and excellent food. We took the luxury catamaran snorkeling/paddle board/beach trip since we could not do that at our resort. The staff couldn't be any nicer; always extremely kind and ready to assist. I read so many bad things about Cancun prior to our trip I second guessed canceling. priceline.com LLC is located at 800 Connecticut Ave. Norwalk, CT 06854. Thanks! Many things didn't make sense, such as, there would be a tub of Nacho Cheese next to a bowl of fruit salad but no chips anywhere. Have a wonderful day. All material herein 1998-2018 priceline.com LLC, all rights reserved. It genuinely feels like a personalized and sincere service. The food was often quite bland; some people seemed to enjoy it, but my friend and I prefer spicy, flavorful dishes and were quite underwhelmed with most meals. Well help you organize and book your flight, transportation, hotel, and activities + answers all your questions? Just fyi downside is the shortage or poor management of beach chairs. Interesting entertainment in the evening. You can stroll alongside ponds, lagoons, and caves all while enjoying natures soundtrack around you. Also, is there any night entertainment, like a show or anything? Its stunning. We stayed there last year and found it to be a great resort. Playa del Carmenis an old fishermens village that has evolved into a popular vacation hotspot. I am staying with my family at this resort and getting married in May 2019. I recommend you book your hotel and plane together through us. // ]]> Corinne McDermott founded Have Baby Will Travel to inspire, motivate, and help families travel with babies, toddlers, and young children. your destination wedding in Playa del Carmen, 10 Most Luxury All-Inclusive Wedding Resorts in Mexico (2022), How to Choose The Right Wedding Planner/Coordinator for You, Your Guide to Choosing || Playa del Carmen vs Tulum, https://www.playadelcarmen.com/information/webcam, list of job opportunities in Playa del Carmen. Our travel agent was supposed to book us in the buildings near the dive shop and far from the loud theatre and disco. We ended up just using it to hold her toys and our unopened mini wine and champagne bottles. You list the number of dinner reservations that coincide with how many nights we will be staying. Your email address will not be published. . The main pool was huge and never seemed too crowded. great range of food asortiments, great big pool, lot's of nice activities all day, great shows in the evening, kayaks available for free 1h / day. Probably more that I cant think of now! Check out our list of things to do while youre here and receive special discounts when you book through us. I got a massage on the beach (awesome birthday present from my hubby!) Winner! If you ask me theres never been more of an incentive to work out. Pools There was 4 pools at this resort: a small kids pool, a small adult only pool, a sports pool, and the main pool. There is nightly entertainment, and also a disco on site. I will pass it on to our Travel Advisors too here at PlayaDelCarmen.Com, We are staying at this hotel in end of July just want to know how far is this to explor park. We enjoyed the excellent breakfasts and quick meals at the Tulum and Cozumel buffets and enjoyed fine dining at the La Gondola Italian restaurant. So, no need to feel guiltyreaching for that extra taco! I hope that helps for future travels. At this hotel, you can enjoy the white sand beaches and sparkling waters that draw tourists from around the world to Mexicos Carribean coast. My only negatives were the smoking in the Tropical restaurant and waiting for the crib on the first night. I hope that helps. The modern spa at Iberostar Quetzal provides the ultimate pampering experience. Also, I dont recommend the bassinet on the plane unless you have a younger baby. I was just wondering about the accessibility of this resort. The lobbies, restaurants, and theatre were all kept very clean as well. what is the seaweed situation at this beach please ( usually stay in hotel zone for this reason). Are the waves big enough at this resort for them to be able to play in them? priceline.com is part of Booking Holdings, the world leader in online travel & related services. I returned to the room after dinner and had to call reception twice for the crib and had to wait for another hour. 2 Fracc. *Priceline Name Your Own Price and Express Deals services are different from published price services. I enjoyed our ocean view suite and how close it was to the main pool and lunch buffet. I feel there is definitely room for more and the hotel could position them a little closer to the beach and pool areas.